We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Haven Spa

Open Now: 9:00 AM - 5:30 AM
Open today: 9:00 AM - 5:30 AM
Review Highlights
Exactly what was needed

After a friends recommendation, I googled this place and so glad I did.... I emailed them to see if... read more

Reviewed December 15, 2018
Karlenesimms
,
Exeter, United Kingdom
via mobile
Hen Spa Day

I attended the spa with a group of ladies of mixed ages as part of a Hen day. We had the luxury of... read more

Reviewed November 4, 2018
Hol57
,
plymouth
Read all 46 reviews
All photos (16)
All photos (16)
Full view
Traveler Overview
  • Excellent75%
  • Very good13%
  • Average4%
  • Poor4%
  • Terrible4%
Travelers talk about
“thermal suite”(8 reviews)
“two hours”(5 reviews)
About
Step into our brand new luxury Spa and unwind within our haven of total relaxation and rejuvenation. Whether visiting for a beauty treatment or for one of our carefully crafted Spa packages, you are guaranteed to leave The Haven Spa feeling...more
Open Now
Hours Today: 9:00 AM - 5:30 AM
See all hours
Contact
10A Guildhall Shopping Centre, Exeter EX4 3HJ, England
More
Improve This Listing
Reviews (46)
Filter reviews
46 results
Traveler rating
34
6
2
2
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
34
6
2
2
2
Show reviews that mention
All reviews thermal suite relaxation room two hours swedish massage deep tissue massage busy shopping centre pure luxury pedicure voucher lucy teas techniques
Selected filters
FilterEnglish
Updating list...
1 - 10 of 46 reviews
Reviewed December 15, 2018 via mobile

After a friends recommendation, I googled this place and so glad I did.... I emailed them to see if they had availability over the 48hrs and within 5 min I got a response to say yes as I was replying I got a call from...More

Date of experience: December 2018
Thank Karlenesimms
Reviewed November 20, 2018

Both me and my friend arrived for a day of pampering without going into detail we were not treated very well which was a shame as the facilities are very good.More

Date of experience: November 2018
3  Thank Wow124
NickM4419, Owner at The Haven Spa, responded to this reviewResponded December 3, 2018

HI Wow124, sorry to read your feedback. Could you please message us with more details about what happened so that we can respond to the issues that you experienced. Without more information we cannot establish what happened and take appropriate action. Please message lucy@thehavenspa.co.uk with...More

Reviewed November 4, 2018

I attended the spa with a group of ladies of mixed ages as part of a Hen day. We had the luxury of have exclusive use of the spa which was very pleasant. A glass of Prosecco was waiting in the spa, a very nice...More

Date of experience: October 2018
1  Thank Hol57
NickM4419, Owner at The Haven Spa, responded to this reviewResponded November 11, 2018

Hi Hol57, thank you very much for your kind review. We are delighted that you all enjoyed yourselves and look forward to seeing you again in the future!

Reviewed October 21, 2018 via mobile

Booked my partner in for a pregnancy massage.she was very pleased with the lady giving the massage and found it very relaxing and beneficial.will be sure to visit again.Thankyou.

Date of experience: October 2018
Thank abarkes
NickM4419, Owner at The Haven Spa, responded to this reviewResponded November 11, 2018

Hi abarkes, thanks very much for your review. We are delighted thayt you partner enjoyed her pregnancy massage. We look forward to seeing you both again in the future - and good luck with the birth!

Reviewed October 5, 2018 via mobile

What a fabulous find Pure luxury in the middle of a busy shopping centre The thermal suite is great and the relaxation room a lovely quiet area to completely de stress The venue only appears to book a certain number of clients at a time...More

Date of experience: October 2018
Thank loughton30
Reviewed September 12, 2018

Come regularly here. Very disappointed today. Standards have slipped. Spa pool too much chlorine. Found we couldn't enjoy it the same. Water jug not working. No milk when we went for a tea. No toilet paper in the ladies. Floor gets very wet normally mopped...More

Date of experience: September 2018
6  Thank Tina65
Reviewed July 23, 2018 via mobile

I went to the spa without an appointment but the nice lady could give me an appointment two hours later. I get an amazing massage done by the therapist Lucy. She did an great job and I left the Spa without my shoulder pain I...More

Date of experience: July 2018
1  Thank AlexandraB982
Nick M, Owner at The Haven Spa, responded to this reviewResponded July 24, 2018

Hi Alexandra B, thank you very much for your feedback! Great to hear that you enjoyed your experience with us and we look forward to seeing you again in the future!

Reviewed April 14, 2018 via mobile

I decided to have a couple of treatments on my stopover in Exeter. I was booked in for a back massage and a pedicure - all I can say that they were smashing, they really were. Lovely place, very welcoming and relaxing and I would...More

Date of experience: April 2018
2  Thank incie69
Reviewed April 13, 2018 via mobile

Our son gave us vouchers for Christmas, we never been inside the Haven Spa. We had 2 hours in the spa and then deep tissue massage. Amazing experience!!! Staff so attended to all your needs and very professional indeed. Spa itself is beautiful, modern and...More

Date of experience: April 2018
2  Thank Nataliyathatch
Nick M, Owner at The Haven Spa, responded to this reviewResponded April 14, 2018

Hi there Nataliyathatch, thank you very much for your review - what a good boy he was getting you vouchers for Christmas! Great to hear that you enjoyed your experience - we look forward to seeing you both again soon!

Reviewed March 13, 2018

My daughter treated me for a Mother's Day facial at The Haven Spa in Exeter and it was amazing I liked the products involved,smells lovely felt so refreshed afterwards would definitely recommend this. This certainly helped with my sinuses with the technique involved, well done...More

Date of experience: March 2018
Thank snoopers2017
Nick M, Owner at The Haven Spa, responded to this reviewResponded March 15, 2018

Hi there, thanks very much for your kind review. We are delighted that you enjoyed your treatments and time with us. We look forward to seeing you again soon!

View more reviews
Nearby
Nearby HotelsSee all 30 nearby hotels
The City Gate Hotel
334 reviews
.12 miles away
St. Olaves Court
230 reviews
.13 miles away
White Hart Hotel
1,113 reviews
.20 miles away
Mercure Exeter Southgate Hotel
2,418 reviews
.24 miles away
Nearby RestaurantsSee all 612 nearby restaurants
Al Farid Restaurant
943 reviews
.05 miles away
Plant Cafe
283 reviews
.05 miles away
Curry Leaf
430 reviews
.03 miles away
Patisserie Valerie
336 reviews
.01 miles away
Nearby AttractionsSee all 239 nearby attractions
Exeter Cathedral
2,604 reviews
.11 miles away
Exeter Guildhall
185 reviews
.03 miles away
St Martin's Church
34 reviews
.10 miles away
St Pancras Church
22 reviews
.00 miles away
Questions & Answers
Ask a question
Josephine W
January 3, 2017|
AnswerShow all 2 answers
Response from Garyjackie66 | Reviewed this property |
Sorry for delay, I have not ever seen a food menu so I am pretty sure they don't offer any.
1
Vote