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Address: 46 The Quay | Exeter, Exeter EX2 4AN, England
Phone Number: 01392 271611

The Quay House was re-built in 1680-1 at the height of Exeter's woollen...

The Quay House was re-built in 1680-1 at the height of Exeter's woollen cloth industry. The building was used to store cloth and other goods before they were loaded and transported down the canal. It also had an overhanging roof, which enabled cargos to load and unload out of the rain.Today the history and development of Exeter's Quayside is brought to life with lively displays, illustrations and artefacts. There is also the opportunity to see "Exeter - 2,000 years of history," an exciting audio-visual presentation highlighting Exeter's history from Roman times to the present day.The Quay House Visitor Centre provides tourist information, Quayside treasure hunts, an accommodation booking service and a gift shop selling local pottery, replica maps and a wide range of local interest books.The Quay House Visitor Centre is the first attraction in Devon to be awarded VisitEngland's PIQAS Award (Place of Interest Quality Assurance Scheme).

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TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 10
  • 12
    Very good
  • 2
  • 0
  • 1
Historic building

I popped into the Custom house and I enjoyed looking around at the exhibits, the architecture and history of the building. There is a short video to watch, exquisite ceiling... read more

4 of 5 starsReviewed June 24, 2016
Jacqueline C

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28 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Level Contributor
321 reviews
134 attraction reviews
common_n_attraction_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed June 24, 2016

I popped into the Custom house and I enjoyed looking around at the exhibits, the architecture and history of the building. There is a short video to watch, exquisite ceiling plaster presentation and background detail. I liked wondering around the rooms and learning more about the development at the height of the wool and port trade.

Thank Jacqueline C
Fleet, United Kingdom
Level Contributor
50 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 18, 2016

To be able to experience the environment and to see the actual items within their context, brings history to life for me. I learned a lot about Exeter and enjoyed my perambulation around the exhibits.

Thank William S
Level Contributor
81 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 15, 2016

just a good all round place to visit...loads to see. A nice way to gently walk off your lunch....brill

Thank sarahgemini59
Abu Dhabi, United Arab Emirates
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 10, 2015

The staff member in the visitor centre was very helpful and knowledgeable about the area and made helpful suggestions. The building itself is incredibly beautiful with amazing cornice work in the upper floor rooms. However, the displays were rather spartan upstairs which had the effect of making the attraction feel unfinished, in one large room there was just one small... More 

Thank Teresa S
Plymouth, United Kingdom
Level Contributor
292 reviews
124 attraction reviews
common_n_attraction_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed May 19, 2015

We called in at the visitor centre for local information and the lady that was there really was most helpful she recommended us to the Red Coat Tours which are held in the town and are free of charge where you get told lots of local information by interesting local guides plus we were given lots of leaflets to help... More 

Thank Sonia B
Portsmouth, United Kingdom
Level Contributor
923 reviews
491 attraction reviews
common_n_attraction_reviews_1bd8 266 helpful votes
1 of 5 stars Reviewed March 17, 2014

Fundamental and very fundamental nothing here sparkled it was just lame and very little on display don't bother wasting your time here or the mill near by where you get glared and ignored by some man with long hair on the reception desk.

1 Thank Ethan E
Busselton, Australia
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 26, 2013

What do you say about it? Good service. I am surprised that the list doesn't include one of the best services I have ever found. The Red Coat Guided Tours were amazingly good. We did two of them and they were the best value for information, history and interest that we found anywhere, and were free!

Thank KayT452013
Exeter, United Kingdom
Level Contributor
36 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 25, 2013

Friendly and very informative, in a beautiful old building, do visit this area if you are a tourist it is the historic port area with a little exhibition from when ships used to be able to navigate up the river. The old Custom House next door is beautiful too, with its canons. There's an Antique Centre /Tea Room in front,... More 

Thank elliechoir
Weston super Mare, United Kingdom
Level Contributor
380 reviews
151 attraction reviews
common_n_attraction_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed August 30, 2013

Plenty of leaflets and booklets here, also books for sale. We found what we were looking for without needing to ask for assistance.

Thank k r
Bristol, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

We heard from family about a free river trip with the Exeter Redcoats.Unfortunatly due to parking probs arrived a bit late and boat was full and no tickets left but the lady phoned the boat and got us 3 seats at last minute!The guide was great & kids loved the pub at the end with tree swings Can I just... More 

1 Thank marc50092

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