Jungle Jack's
Jungle Jack's
4.5
Playgrounds • Game & Entertainment Centers
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10:00 AM - 4:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 6:30 PM
Wednesday
9:30 AM - 6:30 PM
Thursday
9:30 AM - 6:30 PM
Friday
9:30 AM - 6:30 PM
Saturday
9:30 AM - 6:30 PM
Sunday
10:00 AM - 4:00 PM
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About
Struggling to entertain them at home? Head down to Jungle Jack's and let your little monkeys run wild, have a blast and burn off some of that energy. Our purpose-built play-frame provides over 1,700 square feet of fun including challenging climbs, a rope bridge, our astra-glide slide, crafty crawl tubes and peekaboo bubble windows. Daredevils will love our super-fast racing slide and spiral tube. There's something for everyone at Jungle Jack's, including a dedicated baby and toddler area where the young ones can play safely. You'll find ample seating, a well-stocked cafe and free WiFi waiting for you here, so you can kick back with a sandwich and a hot cup of tea while the little ones get stuck in. Our seating area has been carefully designed so that you can see the whole play area and keep the kids in your sights. When it comes to curing cabin fever, it doesn't get better than soft play. So get those coats on, get out of the house and come on down!
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
165 reviews
Excellent
126
Very good
35
Average
4
Poor
0
Terrible
0

Yorkshire_rose
Kingston-upon-Hull, UK105 contributions
Aug 2022 • Family
Booked to go to Jungle Jacks whilst on holiday in the area and due to the bad weather that was forecast. Really enjoyed this soft play - I liked that you are allocated a table and I could see my child at all times from where I was sat.

Food and drinks were reasonably priced and the staff were polite and cheery.

Booking essential - lots of families in front of us who got turned away (although I’m not sure why you wouldn’t book on a rainy day as it’s likely to be popular!). If we weren’t tourists would definitely return.
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ziggy R
2 contributions
Oct 2020
Fantastic place; very safe and clean. We took our 11 month old here and she had so much fun, as did my husband and I. Really friendly staff and excellent value. Thank you so much for a wonderful time; our best experience as a family so far!
Written October 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SecondClassCitizen
Newquay, UK8 contributions
May 2014 • Family
I usually deeply hate soft play centres and will only use them when it's that or commit filicide (once or twice a month then). This one pleasantly raised my expectations.

The play equipment is interestingly laid out (not just a box), varied, clean, bright and fun for the kids. My kids loved the rotating pole they could stand on and be spun until they fell off laughing, and the pen full of adult-size gym-balls, like you do workouts with. They leapt on the gym-balls, bouncing wildly, then dramatically and deliberately "fell" down between to be "rescued". There were also large slides (one wavy, one tubular), different levels with hiding places and a good selection of rollers and hanging things to swing on. We found that by the time the kids were tired (about 90 minutes) they still hadn't got bored. It's not the largest soft play I have ever seen, but it has been unusually well thought-out, and so the play equipment managed to sustain my children's minds for as long as their legs, I was impressed! Absolutely none of the play equipment I saw was broken, stained, looked dirty beyond today's use, had duct tape over a rip, or was missing a cable tie. If you've been to a soft play before, you know how rare this is! The design didn't appear to leave any opportunities for a high fall or other bone-breaking impacts (you would be AMAZED what other soft-play companies have built... or maybe you wouldn't if you've seen a few).

There is a little-ones bi, for 0-5 year olds, and a bigger bit for 5+. My 2 & 3 year old are outgoing and hardy for their age, and found really they were far better suited to the big bit. I observed that children were being nicely encouraged to change location only if they were affecting the play of others. All the staff we saw were friendly and sensible and that seemed to set the tone for the parents and kids too. The staff were young, but did not come across at all like the shuffling Saturday kids I've seen in other places. They could hold/start a conversation too, which considering you might be there 3 hours, alone and bored witless was also one of those "why doesn't everywhere else do that" moments.

The cafe on site has a remarkably wide selection of the typical food you might hope for including panini's, sandwiches, pizza, nacho's, jacket potatoes, things-and-chips, etc. The prices seemed quite fair, we paid £2.50 for a coffee & cake deal with a large piece of chocolate cake (the most expensive large latte is £2 with no cake). The kids had one ham and one cheese sandwich (other options are Marmite, or jam) for £1.50 each, an apple for 30p each and several small cartons of fruit juice (orange, apple or pineapple) at 50p each, which seemed very fair. All the food we ate was quite ordinary, but not in a bad way, just very typical supermarket food which most kids will be used to. Hot kids meals (which we didn't have) were £3.75, which also seemed very reasonable.

For the most part I could see my children in the play equipment from my chair without moving, which you'll know if you have been to any other soft-play before, is something of a revelation. The chairs were metal tub chairs like you get outside many cafes. They were alright, but not brilliant. I wouldn't have minded a cushion on mine- those seem to be in short supply. Happily a big rack of varied, in-date (yes! in date!) magazine's was available for bored parents. A shelf of second-hand books for a kids charity was another nice touch.

Admission costs £3.50-£5.50 per child. You don't pay for babies under 12 months and you don't pay for adults... and that made me think as well, why does any play centre charge for adults??? Admission is cheaper if you can prove you live in a TR or PL postcode, which covers almost all of Cornwall (sorry Bude) and some of Devon (Plymouth mainly). The soft play we used to go to (and never will again) makes me bring this every time, even though my partner has a business association with the company and they know exactly who we are... Jungle Jack's had me fill out a form, job done, kids on file, no remembering ID required.

Speaking of remembering, socks are required, but don't worry too much because they'll lend your child some if you arrive without any. So simple. Again, why doesn't everywhere do it?

There is not one single slot machine, penny falls machine or nasty-polyester-toy-grabber. There are a couple of sweet & crisp vending machines, but at least they are the stand up pole ones, like you get in pubs, not the "Mummy, Mummy, Mummy, I NEED Sweets" patio-doors sized ones you get at swimming pools. That took masses of stress out of the soft-play experience right there.

This review wouldn't be fair without the negatives... The toilets. They're new, they're clean, they're functional, they're fine (they have smaller toddler seats built into the seat/lid... why doesn't everywhere do that either?)... but... they do seem like a major afterthought. Could management install another hand dryer at a height the kids can reach please and put a doorstop behind the door in the ladies so kids entering don't knock over kids already inside. I'd give the loo's 5/10 because everything does work fine, but they're not in any way inspired and could be better designed for the business type.

The site is flat, no problem getting Mum/Dad/Gran's wheelchair in, although be aware a child with limited mobility wont get the most from the play as it wouldn't be easy for an adult carer to pass through the play equipment. Fitting Daddy down the slide to satisfy our 2 year old was interesting! There are accessible toilets and no major obstacles to reaching the cafe or tables. Parking is right outside too.

I would guess that some poor parent who is only too familiar with soft-play-hell sat down and thought how can I build one that isn't sheer misery. Against all probability they've only gone and done it. I'm in awe of their genius. I would struggle to think of anywhere in Restormel (mid Cornwall inc, Newquay & St Austell) that does what they do as well as Jungle Jack's do.

I expect we shall become regulars.
Written May 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Fat_Willys
Newquay, UK7 contributions
May 2014 • Family
It's only been open for 6 months or so but my kids enjoy it. Pretty good size play zone plus a smaller one for the under three's ( I can't keep my 2 yr old off the big one though). 4-5 quid to get in, adults free (which is nice). Decent coffee, large menu, big selection. Busy on weekends but you are expected to stay two hours max. Seating is a little uncomfortable as they have metal style outdoor furniture, only half with cushions. I think they'll replace this once they get more established though. They also do kids parties but we've yet to sample one. Location is poor for holidaymakers which could be a godsend in the summer.
Written June 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Janeybobs
Leyland, UK42 contributions
Oct 2019
Visiting family in Newquay for half term we took our 3 granddaughters to play for a couple of hours.I thought it was expensive £19.99 and didn’t include a drink or food so just entry.It was quite small and not very exciting.
Written November 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Frances Williamson
Newquay, UK28 contributions
May 2019 • Couples
great soft play and the menu is actually edible and with lots of choice and healthy options. the kids love it here. the coffee is great and the staff are super friendly and helpful.
Written May 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ian H
Truro, UK35 contributions
Feb 2019 • Friends
Never been here before and came with my granddaughter, very clean and staff very helpful and friendly. An amazing menu on offer.
Written March 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

tonyhawkins62
Plymouth, UK15 contributions
Apr 2017 • Family
A safe, reasonably priced area for children to burn off their energy and the food is reasonably priced as well.
Written April 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

magpiealex
Threemilestone, UK29 contributions
Dec 2014 • Family
Probably the best play area for kids in Cornwall food is dear as you would expect at this type of place but my daughter and her cousin and friend loved it good way for them to burn off energy on a rainy day and time for you to chill while they do it
Written March 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Squires M
3 contributions
Best soft play I've been with my children for a while. Staff are extremely friendly, food & coffee excellent & well priced. Very clean & tables get cleared away promptly. The area is small enough to keep a eye on my 3 children.
Written February 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Jungle Jack's (Newquay) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Jungle Jack's

Jungle Jack's is open:
  • Sun - Sun 10:00 AM - 4:00 PM
  • Mon - Mon 9:30 AM - 5:00 PM
  • Tue - Sat 9:30 AM - 6:30 PM


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