Chester Visitor Information Centre

Chester Visitor Information Centre

Chester Visitor Information Centre
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 4:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
219 reviews
Excellent
101
Very good
74
Average
29
Poor
8
Terrible
7

Paul C
11 contributions
Aug 2021
If like us you have come to Chester to enjoy the history and witness all there is from its earliest time, this is the place to start. The volunteer was inspiring and engaging about the guided walks, the brief pamphlets written (worth reading £1 each). A visit to this place enabled us to make the very best of our brief 3 day visit to Chester.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

journeymaid48
Fairport, NY1,077 contributions
May 2022
The Information center is the site for tours of the city. There are city walking tours as well as tours of the Medieval row houses, city walls, and other attractions. A good source for information on Chester.
Written June 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tubbytummy
London, UK309 contributions
Sep 2021 • Couples
We had just arrived at Chester and went to the visitor Center with a general curiosity of what should we do in Chester. There was a chap talking about walking tours he showed us to MaryAnn who was outside the information Center. Walking tours leave here on a timed bases with different tour guides, times known to tourist staff not listed to see, or at least we saw no advert/information about them. The price was about 8 gbp. This tour was great and we are so glad we stumbled upon it. Without spoiling the information she knew her stuff and we learnt a lot. The walk was about 1hr 30 mins. I think we ended up little bit longer. I would highly recommend this tour, there are different themes we went on general Chester. Mary Ann also has a sense of humour with dishing out the knowledge.
Written September 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

COGR
Colorado243 contributions
Oct 2022
I had walked with backpack from the train station with the thought that this office would help me find a room and I was exhausted. There were several staff members who did not seem to be helping anyone else and when I asked for hotel help they just handed me a sheet with hotels and phone #'s though I told them I didn't have any mobile and hoped they would direct me or at least call for me. Evidently my request was shocking and they pretty much ignored me so I left. My impression is that these ladies did not like their jobs and certainly didn't intend to help people. Even a little city map wasn't free, let alone any helpful advice. I recommend the info staff in the train station if you want help - not even their job but they did it better than the tourist office.
Written October 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neil K
Liverpool, UK615,616 contributions
Apr 2020 • Friends
Chester Visitor Information Centre is a great starting point to find out about upcoming events in Chester ,lots of great info can be gleamed from their very helpful staff but what really sets this information centre apart is the stunning building its housed in.
Housed in the wonderful Town Hall , an absolutely amazing looking building constructed between 1864 - 1869 and built in the Gothic Revival style of architecture that is so pleasing on the eye, a building that dominates Northgate Street.
A great information centre housed in a stunning looking building and most definitely well worth checking out if your in the area or planning a trip to Chester.
Written April 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

adyval
Long Eaton, UK858 contributions
Apr 2022
Called in here monday 18th April 2022 and avery kind gentleman answered my queries with out hesitation. Lots of leafles etc. Shame the maps cost £1.50. We get them free when in Spain
Written April 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cycle Dave
Nottingham, UK1 contribution
Apr 2022
I called in to the visitor center, with my friends, on Wednesday, asking about cycling in the area, the young lady with blond hair and glasses, was very helpful and knowledgeable about the cycle routes. We where given a Flintshire, Dee coastal map and Chester network map, and she told us about the best areas to visit. We will continue our journey today, thank you
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liz P
Chester, UK28 contributions
May 2023 • Friends
Excellent service and really useful and helpful, relevant information from Sophie, Irinia and Miriam. The outlet was well presented and very organised and we even purchased a Chester gift card to spend at any of a number of outlets in Chester. Highly recommended and well worth a visit when discovering and exploring Chester.
Written May 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MrTherese
Paris, France27 contributions
Nov 2017 • Solo
The information centre is located in the city centre, and provide all the information you need to know to visit the city.
They have free maps, leaflets, brochures about the events, vouchers, and the staff is very helpful.
You can buy your tickets for guided tours and several tourist attraction (cruiseboats, zoo, bus tour, cinema etc.). They also do national express tickets, which is useful when you need to reach Manchester airport.
They also have a gift shop, which is something hard to find in the city! I bought some lovely postcards and mugs.
Written December 12, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephens
Blackburn, UK48 contributions
Jan 2019 • Family
Our first port of call was to thetouristb information. Really helpful and welcoming . We did the walking tour and Roman soldier tours as a result of our visit . Information displayed about the cathedral was really useful and I attended a wonderful Sunday choral evensong . Even our dogs were given a drink. Thankyou
Written January 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Chester Visitor Information Centre - All You Need to Know BEFORE You Go

Frequently Asked Questions about Chester Visitor Information Centre

Chester Visitor Information Centre is open:
  • Sun - Sun 10:00 AM - 4:00 PM
  • Mon - Sat 9:00 AM - 5:00 PM


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Chester Visitor Information Centre Information

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