We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 am - 4:00 pm
Closed now
See all hours
Hours:
Sun - Sat 10:00 am - 4:00 pm
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

read more

TripAdvisor Reviewer Highlights

Read all 9,058 reviews
Visitor rating
  • 5947
    Excellent
  • 2011
    Very good
  • 631
    Average
  • 264
    Poor
  • 142
    Terrible
Didn't disappoint!

We went to Chester Zoo on 30th December and it was super busy. We have bought tickets online, which there wasn't issue with, but it was efficiently sorted out. My husband and I... read more

5 of 5 bubblesReviewed yesterday
MissChloeScarlett
,
Shrivenham, United Kingdom
via mobile

Similar Things to Do in Chester

Add Photo Write a Review

9,058 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 8,995: English reviews
Shrivenham, United Kingdom
Level Contributor
51 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We went to Chester Zoo on 30th December and it was super busy. We have bought tickets online, which there wasn't issue with, but it was efficiently sorted out. My husband and I mainly went because we had been obsessed with the TV show about the zoo. It was a lovely day and we saw the new baby giraffe!

Helpful?
Thank MissChloeScarlett
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We visited Chester Zoo between Christmas and New year. It was cold but still exciting! We Used the map given at the reception to guide our way. We visited most of the animals and the animals seemed well looked after from a visitors perspective. We They was much to do including a park for my two wonderful children (aged 9... More 

Helpful?
1 Thank Howardheath
Stockport, United Kingdom
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

My 'little' girl was 21 on 4th Jan. So delighted when she said Chester Zoo was her preferred birthday treat. We arrived early last Sunday morning and had THE best day! Cannot believe how much has changed since we last visited. The islands are fantastic and growing by the day. I got lost in the detail. It was amazing. Not... More 

Helpful?
Thank Girlieboss
Nottingham, United Kingdom
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We went as prt of a family birthday celebration. Great day out Lots of walking And lots of friendly knowledgeable staff on hand to answer questions Food in the food court was reasonably priced and good quality

Helpful?
Thank 224Lizzie1
West Kirby, United Kingdom
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A wonderful day in a fantastic zoo where animal welfare is paramount. The enclosures are designed for maximum comfort of the animals - sometimes resulting in restricted access/viewing for visitors. Personally I think that's ok. We saw some amazing sights & animals that wereclearly content and relaxed in their environment.

Helpful?
Thank Gill A
Level Contributor
11 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went to see the new additions at the zoo. New islands attraction was excellent. Also new place to eat was very good. Always a top attractions. All the animals have large areas to roam. Easy access to all animals. Glad to see that they are always improving.

Helpful?
Thank Mark D
Formby, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Great day out. Think most of the animals were hiding due to the cold weather. Worth paying for tickets on line as cheaper than paying on the day

Helpful?
Thank gayle h
Chester, United Kingdom
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Living in Chester we visit the Zoo different times of the year there is always something new to see.New arrivals latest baby elephant and giraffe.The zoo is well layed out plenty.of. stops for refreshment they also have mobile scooters for hire.Would highly recommend a visit.

Helpful?
1 Thank stanley v
Chester, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Me and my friends recently spent a day out at Chester zoo, it was one of our groups birthday, we are all in the 50's age group, with varying levels of mobility. Driving in to the carpark used to be a trudge, it was a plesant change, they have brilliant helpful stewards in the carpark, directing the traffic, showing you... More 

Helpful?
2 Thank jillianashley
Cheshire, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

It's been great to see how Chester Zoo has been changed with the new island!! Monkeys are the best!! I recommend to everyone with children they will love it!

Helpful?
Thank joannaw57

Travelers who viewed Chester Zoo also viewed

 

Been to Chester Zoo? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chester Zoo and other visitors
58 questions
Ask a question

See all questions (58)

Questions? Get answers from Chester Zoo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?