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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number: +44 1244 380280
Website
Today
10:00 am - 4:00 pm
Closed now
See all hours
Hours:
Sun - Sat 10:00 am - 4:00 pm
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 8,811 reviews
Visitor rating
  • 5763
    Excellent
  • 1969
    Very good
  • 622
    Average
  • 257
    Poor
  • 139
    Terrible
Great day out

I've been going to Chester zoo my whole life and am only more and more impressed by it. They are constantly updating and the animals seem very well cared for. The staff around the... read more

5 of 5 bubblesReviewed yesterday
Seobaina
,
Reading, United Kingdom

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8,811 Reviews from our TripAdvisor Community

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Showing 8,750: English reviews
Reading, United Kingdom
Level Contributor
6 reviews
5 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

I've been going to Chester zoo my whole life and am only more and more impressed by it. They are constantly updating and the animals seem very well cared for. The staff around the zoo know what they are talking about and the place is well kept. If you book online before you go it's normally a bit cheaper.

Helpful?
Thank Seobaina
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

the zoo is really nice but a bit complicated to discover place by place, in addition it is always full it is amazing there is always queue and you have to wait

Helpful?
Thank sirine d
Chester, United Kingdom
Level Contributor
40 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Excellent place. Amazing animals as always and the food and drink choice and quality in the cafes is soooo much better than it used to be. The only improvement would be adding a playground for under 3s.... There are a huge amount of toddlers which visit and there is not playground for them as far as I'm aware!

Helpful?
1 Thank Sophie G
Cheshire
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Visited with my elderly mother and her friend and had a lovely day. Everywhere is accessible by wheelchair and we had plenty of breaks for drinks and food in the restaurants. The animals are the stars and we couldn't decide which was our favourite. Voted a great day out at any age.

Helpful?
Thank Norjay
Settle, United Kingdom
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A brilliant day out for all. It was our first time here and what a great day! It was a shame that the mono rail was out of action (being serviced) as that may have saved our legs a little. A ll the exhibits were fantastic we couldn't believe how close we were able to get to the Giraffes and... More 

Helpful?
Thank Gill L
Cheshire
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I went with my boyfriend, mum, dad, sister and 2 nieces aged 3 and 7. The whole family enjoyed it. The lanterns are beautifully done and the staff wearing the lanterns all clearly loved their jobs - they made such an effort to make sure that people taking photographs had a chance to do so and that no children were... More 

Helpful?
Thank JessCheshire
Rugby, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 days ago NEW

Although our group was gifted with the presence of my two fabulous nephews, they were outnumbered 2.5-1 by us adults. It was our first visit to the lanterns experience, but it won't be our last! The evening was truly magical- as if the stationary displays of animal lanterns weren't awesome enough, the truly entrancing experience came from the interactive puppeted... More 

Helpful?
Thank curly439
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

First time going to see the lanterns and it was well worth the visit. The kids and adults loved it, especially carrying their own lanterns. Wil defo go again.

Helpful?
Thank Ange B
Northwich, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 days ago NEW

Visited for the first time with my adult autistic daughter and her carer and her son for support. Due to the zoo being dark and the staggered entry times we found the whole experience relaxing and enjoyable. The animated lanterns were extremely engaging which was enjoyed both by her son and my daughter. Events with autistic children can be stressful... More 

Helpful?
Thank m44ash
Bromborough, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Wow what a fantastic evening at Chester Zoo with the very beautiful and amazing Lanterns. Me and my 15 year old son absolutely loved it. The dedicated staff made a brilliant effort dressed up as animals...we laughed and were delighted with all the wonders on show. We even got to see Father Xmas on his sleigh...Ho Ho Ho. We will... More 

Helpful?
Thank tmint29

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?