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Review Highlights
Spa Day with Lunch

Came here with my 3 daughters for a spa day. Lovely friendly staff, treatments good. Relaxation... read more

Reviewed November 20, 2018
bella016
,
Whitchurch, United Kingdom
via mobile
Strange for a Spa

Was surprised to have to walk through the outside car park and across the road to another building... read more

Reviewed January 19, 2017
PaulaMellon
,
London, United Kingdom
Read all 7 reviews
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Traveler Overview
  • Excellent28%
  • Very good0%
  • Average44%
  • Poor14%
  • Terrible14%
Nov 20, 2018
“Spa Day with Lunch”
Oct 1, 2017
“Shouldn't be called a spa”
About
At Spa Naturel Fitness, we're dedicated to putting your wellbeing at the heart of everything we do. We've created a space to escape the everyday and find a moment of relaxation, helping you to unwind, de-stress and feel totally refreshed. We do this...more
Contact
Redcliff Hill | Mercure Bristol Holland House Hotel & Spa, Bristol BS1 6SQ, England
Website
+44 117 968 9850
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Reviewed November 20, 2018 via mobile

Came here with my 3 daughters for a spa day. Lovely friendly staff, treatments good. Relaxation area nice & cosy. Complimentary tea throughout the day. Had to go to the main hotel for our lunch. This was lovely, again staff very friendly & helpful. Pool...More

Thank bella016
Reviewed October 1, 2017 via mobile

We went to this 'spa' for my friend's hen party and were really disappointed. I have never been to a spa with no spa facilities before!! It is a place where you can get spa treatments, so a salon really, there is no sauna, no...More

Date of experience: October 2017
1  Thank 332harrietm
Reviewed February 28, 2017

£28 each for a manicure and pedicure which lasted a day before peeling was unacceptable, while your staff were friendly I was shocked to find that even while being cautious, both the manicure and pedicure managed to chip and peel after one day. This is...More

Date of experience: February 2017
1  Thank Hannah M
Reviewed January 19, 2017

Was surprised to have to walk through the outside car park and across the road to another building in a dressing gown and slippers, nobody had said it wasn't in the hotel. Although they have masses of space, there is no actual spa facility, no...More

Date of experience: January 2017
1  Thank PaulaMellon
Reviewed May 28, 2016 via mobile

My husband and I had a couples massage here both of which were brilliant. The spa is very welcoming, the treatment rooms clean and the staff very attentive. We loved the double treatment room- great value for money!

Date of experience: May 2016
Thank themcs123
Reviewed April 24, 2015 via mobile

Paid £38 for a treatment plus full use of pool and spa facilities for the afternoon, which I thought was a good deal. Back, neck and shoulder massage was REALLY GOOD, just what I needed, but feel like I was mis-sold on the facilities. There...More

5  Thank Cherry_likethefruit_
Reviewed December 17, 2014

I have enjoyed a number of treatments including facials and massages at this spa over the past year and have never been disappointed . The staff are always attentive and offer excellent aftercare advice. The staff also understand the products they use and are happy...More

Date of experience: December 2014
Thank Lindsay d
Tom B, Guest Relations Manager at Spa Naturel Fitness, responded to this reviewResponded January 21, 2015

Hi Lindsay, thanks for spending the time to leave us a review. It's great to hear such positive feedback from a regular customer! See you again soon :)

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