Parish Wharf Swimming Pool

Parish Wharf Swimming Pool, Bristol: Hours, Address, Parish Wharf Swimming Pool Reviews: 3/5

Parish Wharf Swimming Pool
3
8:00 AM - 6:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
What people are saying
Terrible
Sep 2021
Terrible experience here yesterday with my disabled daughter and 8 year old child. Staff extremely unaccommodating of disability and very short if questioned on it. No suitable changing area and refused to reserve us a family changing room just in case another family wanted it in the meantime. Don’t get me wrong, I don’t want special treatment and I’m more than happy to wait my turn where this is appropriate. A member of staff tried to tell us we could use their disabled room and “other disabled people use it”. This is not suitable for my daughter. We need a changing bed. In 2021 this should be provided - perhaps lockdown should’ve been used to improve facilities!? The family rooms are plenty big enough for this. Once we finally reached the poolside, I wheeled my daughter up to the pool side and she got in with my assistance. At this point, the lifeguard called over to me to move her wheelchair. How was I expected to do this? Was it really too much on his part to just attract my attention and indicate that he was just going to park in elsewhere? Despite no other children using them, my just eight year old wasn’t allowed to use the slides causing disappointment for him too. On leaving the pool, I got back to my daughter’s wheelchair accessible vehicle to find I’d been issued with a parking ticket. This is a FREE car park and in my rush to get in, I’d parked in a disabled spot and forgotten to put the blue badge up. The car is CLEARLY marked as a disability vehicle and after our experience in the centre, this just topped off a shockingly bad experience. NEVER AGAIN.

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3.0
39 reviews
Excellent
8
Very good
7
Average
7
Poor
5
Terrible
12

Jay Day
1 contribution
Terrible
Sep 2021 • Family
Terrible experience here yesterday with my disabled daughter and 8 year old child. Staff extremely unaccommodating of disability and very short if questioned on it. No suitable changing area and refused to reserve us a family changing room just in case another family wanted it in the meantime. Don’t get me wrong, I don’t want special treatment and I’m more than happy to wait my turn where this is appropriate. A member of staff tried to tell us we could use their disabled room and “other disabled people use it”. This is not suitable for my daughter. We need a changing bed. In 2021 this should be provided - perhaps lockdown should’ve been used to improve facilities!? The family rooms are plenty big enough for this. Once we finally reached the poolside, I wheeled my daughter up to the pool side and she got in with my assistance. At this point, the lifeguard called over to me to move her wheelchair. How was I expected to do this? Was it really too much on his part to just attract my attention and indicate that he was just going to park in elsewhere?

Despite no other children using them, my just eight year old wasn’t allowed to use the slides causing disappointment for him too.

On leaving the pool, I got back to my daughter’s wheelchair accessible vehicle to find I’d been issued with a parking ticket. This is a FREE car park and in my rush to get in, I’d parked in a disabled spot and forgotten to put the blue badge up. The car is CLEARLY marked as a disability vehicle and after our experience in the centre, this just topped off a shockingly bad experience. NEVER AGAIN.
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jaydene J
Bristol, UK13 contributions
Rude staff! Bullying women
Jul 2021 • Family
Took my two young children here in a leisure pool session to be informed by a life guard that my 8yo couldn’t use the slides but my 6yo can, (the sign states up to 8yrs which I interpreted as 8 included) he then followed me around the pool asking me to watch my children… baring in mind I’m watching the younger one on the slide, I physically don’t have eyes in the back of my head, I asked to see a manager who started to argue with me about the policy and refused a refund! (It doesn’t state this on the website and I’ve never had an issue previously)

I was then asked to leave the pool… which I refused so he shut the whole pool down! I was told I would be issued a refund as this was 15 minutes into the session (with two very upset children) to then be told they won’t! Disgusting behaviour from 4 men whilst I’m a single women alone with two young children! I will NEVER use this place again.
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tina J
Weston-in-Gordano, UK29 contributions
Cleaner
Dec 2019
As the pool has had so much trouble keeping the water warm, there have been less customers. The knock on effect is the pool area is cleaner as the staff are freer. However the pools are still too cold for children and elderly. The boilers need to be fixed as the management said it would be however this doesn't appear to have been done yet again. Very disappointing
Written December 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sharpiekes
33 contributions
No water !!! Dirty changing rooms.
Sep 2019 • Solo
Visited last week where was informed there is no water to have showers or even the toilet. To add insult still proceeded to charge everyone full price and offer little in the way of apology.
Changing rooms also felt dirty and could do with regular cleaning or increased so good standards met.
Let’s hope it’s improved this week or I shall be going else where
Written September 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rich S
Clevedon, England, United Kingdom6 contributions
Don’t waste your money
Sep 2019 • Family
Visiting with a baby - first issue, the baby changing stations have been removed - so you have to change baby on the floor, or perhaps risk balancing them on the narrow bench.
Second issue, baby pool was cold.
Third issue, to get into the main pool you cross a bridge and use the steps (ideal when carrying a baby) but the bridge is closed and you’re forced to descend into the pool via the traditional rail - why have nice easy access steps for them to be blocked off?
I’m sure this was a lovely pool in its day - just feeling very tired and run down now.
Written September 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adam G
Weston-in-Gordano, UK3 contributions
Swimming
Jul 2019 • Family
Oh my goodness that was a horrible experience today. My little girl and I didn’t know where to put our feet, there was so much hair, dirt and other disgusting stuff on the floor. Get a mop and some bleach and sort it out Parish!!

Not going back there any time soon and a great shame as I would prefer to stay local.....
Written July 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jason
1 contribution
Poor condition
Jul 2019 • Family
I visited portishead sports centre for a swim with my teenagers. Last time we visited would have been approx 5 years.
Parts of the area was closed due to extreme rust and obviously unsafe, lockers, usually a token is now bring your own lock, sign posted restaurant is a coffee machine behind the service counter. Previously they had a nice restaurant where you could by food etc.
Very poor and very sad.
Written July 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Colin M
Leamington Spa, UK102 contributions
Weekday visit - stark contrast with negative reviews
Jul 2019 • Family
Friday afternoon. Pool not too busy so small changing rooms and low number of family changing cubicles not an issue. Great pool with slides and water features and bubble pools for under 8s. Allows them to play on their own in confidence. Warm enough for babies too. Our 3 month old fell asleep in the water! If you have children older then would look elsewhere for a fun pool.
Parking good outside and loads of restaurants cafes and Waitrose across the road for food before or after.
Easy for non pool goers to see the action right beside the pool.
My only criticism is that you need to bring your own padlock for lockers. They can't be rented or bought and there is no coin operated lockers. Do not understand how anyone could think this is a good idea.
Written July 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caitlind1989
Bristol, UK57 contributions
Could be so much better
Mar 2019 • Family
On a number of occasions now the changing rooms have been very dirty and I never see anyone cleaning them. Takes two minutes and makes such a difference. With only 2 family changing rooms, it proves very difficult when taking small children or babies swimming there as you always have to wait or try and use one of the other tiny cubicles. Just not possible with a baby. The slides and Jacuzzi's need investment, what's point in having them if they aren't working properly. It just looks and seems very shoddy at the moment. I remember when I was younger and would go here. It was such a treat and looked so nice. It seems like its just been left to fall apart.

1. Clean the changing rooms - lots of young employees floating around with what seems to be nothing to do. They have no passion in keeping the changing rooms clean! just a weekend job vibe.

2. If you specifically have a baby and child pool, have more family friendly changing rooms, simple.

3. invest in the pool - slides, Jacuzzi's, bridge. You will attract so many more customers.
Written May 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Siltcake
2 contributions
Terrible
Mar 2019 • Family
Very cold water, dirty, had to que for the infants pool and then have a freezing cold shower at the end. Very poor experience.
Mentioned this all at the front desk but they weren’t bothered.
Written March 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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