We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Schiphol Behind The Scenes

Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Vertrekpassage 259, 1118 AW Schiphol, The Netherlands
Phone Number: +31 20 316 3951
Website
This attraction is at Amsterdam Airport Schiphol

TripAdvisor Reviewer Highlights

Read all 136 reviews
Visitor rating
  • 9
    Excellent
  • 10
    Very good
  • 6
    Average
  • 3
    Poor
  • 2
    Terrible
Huge airport

It is a huge airport and there are good things and a lot of bad things about it. First of all is the information, the staff is not very welcome and they are not always helpful... read more

4 of 5 bubblesReviewed 4 weeks ago
thor2705
,
Ottawa
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 30: English reviews
Ottawa
Level Contributor
1,313 reviews
998 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

It is a huge airport and there are good things and a lot of bad things about it. First of all is the information, the staff is not very welcome and they are not always helpful. The restaurants in the airport are not very diverse and also have higher prices that restaurants in other airports. For the rest, the airport... More 

Helpful?
Thank thor2705
London, United Kingdom
Level Contributor
224 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed October 5, 2016 via mobile

This is big airport and a very once at that. Loads of choices for food souvenirs shopping and eating. There's even scope for a relaxing massage if you have the time. I tried one of the automated kiosks and found it quite good.

Helpful?
Thank sam-zk
Level Contributor
105 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 30, 2016 via mobile

Very spacious and big airport. Modern and good looking. It has many facilities whether inside or outside the flying zones. The only blemish here is when we arrived from Faro we had to walk and walk, though there were walking belts but it took a while to reach the bags delivery zone more than what's usually expected. Still I give... More 

Helpful?
Thank Hussam G
Scotland, United Kingdom
Level Contributor
1,000 reviews
415 attraction reviews
common_n_attraction_reviews_1bd8 1,213 helpful votes
4 of 5 bubbles Reviewed August 23, 2016 via mobile

This airport is amazing. Super clean and very well signposted to your gates, baggage reclaim etc. There are many restaurants and bars to help you fill in time before your flight. All tastes are catered for. All prices in Euro's and outlets accept major credit cards. Baggage trolley's available along with transport for accessibility challenged passenger. Not too many staff... More 

Helpful?
1 Thank Keith J
Riyadh, Saudi Arabia
Level Contributor
919 reviews
286 attraction reviews
common_n_attraction_reviews_1bd8 371 helpful votes
5 of 5 bubbles Reviewed August 5, 2016 via mobile

I had an amazing experience there when i arrived from Saudi Arabia and when I traveled out to Paris. The staff were too professional with all passengers. Every thing is available inside airport terminals even food or shopping.

Helpful?
Thank Abdulmoez-Tahmaz
Ferring, United Kingdom
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 21, 2016

It is refreshing to have these continental coach trips around airports as they have all but disappeared in the UK. The behind the scenes tour lasted an hour and was well managed with a useful descriptive video describing the comings and goings of the airport and the economic benefits. It was a pity that the route did not include the... More 

Helpful?
1 Thank Michael P
Toronto, Canada
Level Contributor
270 reviews
118 attraction reviews
common_n_attraction_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed March 23, 2016

I love factory tours so this behind-the-scenes airport tour was very appealing to me. In the end, I enjoyed it, but it may not be for everybody. About two days before the tour I tried to book tickets online, but the time slots that suited me were marked FULL, with a warning that "Full means full - don't call us".... More 

Helpful?
2 Thank jameskul
Geervliet, The Netherlands
Level Contributor
144 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed October 23, 2015

Took this trip late October on a rather dreary day. And I suppose that didn't really help livening up the experience. The bus ride was very smooth, the driver did an excellent job at that, also keeping an eye on what was happening behind him in the coach. keeping everybody in check (autumn break and a good few kids on... More 

Helpful?
1 Thank Ingrid M
Kirchberg, Switzerland
Level Contributor
25 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed October 11, 2015

I had a very bad experience last Friday evening on the Security gates. I had a small Swiss Army​ knife with me (5cm length). The security officer took it away. I didn't accept that and went to the supervisor, a shortish bald man, and wanted to discuss this. The Schiphol security paper, which is published on the homepage, says that... More 

Helpful?
1 Thank tutello
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed October 11, 2015

I did the tour, together with a friend of mine. The tour was rather basic - you basically sit in a bus that would carry you to different corners of the airport. I am not really sure what the value really is (especially, when you have to pay for the tour). I guess for people with kids, this might be... More 

Helpful?
Thank Yu D

Travelers who viewed Schiphol Behind The Scenes also viewed

Schiphol, Haarlemmermeer
Schiphol, Haarlemmermeer
 
Schiphol, Haarlemmermeer
 

Been to Schiphol Behind The Scenes? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Schiphol Behind The Scenes staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?