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Balnea

Certificate of Excellence
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Address: 319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Phone Number:
+1 450-534-0604
Website

TripAdvisor Reviewer Highlights

Read all 262 reviews
Visitor rating
  • 69
    Excellent
  • 24
    Very good
  • 4
    Average
  • 3
    Poor
  • 6
    Terrible
Nice spa beautiful surroundings

Loved the place. There are different areas, next to the lake, up the hills, lively place. The spa services are great. The food is also quite good at the little cafe. It's a rather... read more

5 of 5 bubblesReviewed 1 week ago
Papchoum1976
,
Montreal, Canada
via mobile
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262 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Montreal, Canada
Level Contributor
52 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Loved the place. There are different areas, next to the lake, up the hills, lively place. The spa services are great. The food is also quite good at the little cafe. It's a rather isolated place so you feel relaxed. Would certainly go again.

Helpful?
Thank Papchoum1976
Montreal
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I have been to Balnea spa many times for the thermal experience and for massages over the last 2 years and used to consider it one of my favorite places to unwind. However, I visited the spa in November of 2016 to surprise my boyfriend with a couples' massage and was shocked at the unprofessional behavior of their staff and... More 

Helpful?
1 Thank Marianne N
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I have been twice and both times after five for the thermo experience. You won't be disappointed. It's a beautiful setting and everything is clean and serene. Worth the visit.

Helpful?
Thank James C
Sherbrooke, Canada
Level Contributor
36 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Paradise all year round. Food is amazing Installations are 5* Best massage ever If I could, I would be there every week !

Helpful?
Thank Ally2509
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2017 via mobile

It was a great visite. My daughter, her friend and i went for the evening. Spent hours in the spa. We also had supper in the restaurant. The food was exquisite. The service was the best. A great time we had. Really relaxing.

Helpful?
Thank Joanne B
London, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 2, 2017

The plan was for my date and I to go on a walk and then to spend time at the spa. We arrived and were given clear directions for how to find the path around the lake. We took our time, enjoyed the falling snow and quiet in the woods and then came back to the spa for the thermal... More 

Helpful?
Thank cindyrobert
Montreal, Canada
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 1, 2017 via mobile

I really liked my day at Balnea. Cleanliness is 10/10, there were staff available everywhere at all times and they were friendly and helpful, my massage was excellent, the food was tasty. I liked the Morrocan room - I thought that was a good concept. The views are outstanding. It wasn't perfect though. There's no food at all before 12,... More 

Helpful?
Thank Nicola P
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 29, 2016

I had never been to Balnea despite living very close to it. It was seriously the best environment and spa I had ever been to. There are so many rooms such as saunas, eucalyptus steam rooms, aquarium viewing room, Moroccan inspired relaxing lounge, board games, restaurant, hot tubs etc... I will be recommending this to many other people.

Helpful?
Thank Katalina S
Montreal, Canada
Level Contributor
36 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 24, 2016 via mobile

This was my second time at this hidden retreat, however this time around I decided to go for a massage rather, and let me tell you that it was just as great as the thermal experience is. So here you go: the masseuse (Mrs Amélie) was professional, took the time to ask and find out about my need and the... More 

Helpful?
1 Thank Amine_Ameen
Pincourt, Canada
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 19, 2016 via mobile

We loved our spa experience. We would return. It was very busy but the weather made up for it, sunny and a warm November Saturday. The food is high end with small portions but excellent. Dry towels can be picked up at the lounge. You cannot get another bathrobe without a charge so do keep it dry or go in... More 

Helpful?
Thank Northerngirl45
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Northerngirl45, Thank you for letting us know how was your experience and thank you for taking time to share. It will be a real pleasure to welcome you back at BALNEA réserve thermale. Best regards, More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Balnea and other visitors
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Antigua, Guatemala
2 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?