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Balnea

Certificate of Excellence
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Address: 319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Phone Number:
+1 450-534-0604
Website

TripAdvisor Reviewer Highlights

Read all 257 reviews
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  • 67
    Excellent
  • 23
    Very good
  • 4
    Average
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    Poor
  • 5
    Terrible
Great

It was a great visite. My daughter, her friend and i went for the evening. Spent hours in the spa. We also had supper in the restaurant. The food was exquisite. The service was... read more

5 of 5 bubblesReviewed 2 weeks ago
Joanne B
via mobile
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257 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

It was a great visite. My daughter, her friend and i went for the evening. Spent hours in the spa. We also had supper in the restaurant. The food was exquisite. The service was the best. A great time we had. Really relaxing.

Helpful?
Thank Joanne B
London, United Kingdom
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

The plan was for my date and I to go on a walk and then to spend time at the spa. We arrived and were given clear directions for how to find the path around the lake. We took our time, enjoyed the falling snow and quiet in the woods and then came back to the spa for the thermal... More 

Helpful?
Thank cindyrobert
Montreal, Canada
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I really liked my day at Balnea. Cleanliness is 10/10, there were staff available everywhere at all times and they were friendly and helpful, my massage was excellent, the food was tasty. I liked the Morrocan room - I thought that was a good concept. The views are outstanding. It wasn't perfect though. There's no food at all before 12,... More 

Helpful?
Thank Nicola P
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

I had never been to Balnea despite living very close to it. It was seriously the best environment and spa I had ever been to. There are so many rooms such as saunas, eucalyptus steam rooms, aquarium viewing room, Moroccan inspired relaxing lounge, board games, restaurant, hot tubs etc... I will be recommending this to many other people.

Helpful?
Thank Katalina S
Montreal, Canada
Level Contributor
33 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

This was my second time at this hidden retreat, however this time around I decided to go for a massage rather, and let me tell you that it was just as great as the thermal experience is. So here you go: the masseuse (Mrs Amélie) was professional, took the time to ask and find out about my need and the... More 

Helpful?
1 Thank Amine_Ameen
Pincourt, Canada
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed November 19, 2016 via mobile

We loved our spa experience. We would return. It was very busy but the weather made up for it, sunny and a warm November Saturday. The food is high end with small portions but excellent. Dry towels can be picked up at the lounge. You cannot get another bathrobe without a charge so do keep it dry or go in... More 

Helpful?
Thank Northerngirl45
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Northerngirl45, Thank you for letting us know how was your experience and thank you for taking time to share. It will be a real pleasure to welcome you back at BALNEA réserve thermale. Best regards, More 

Montreal, Canada
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 2, 2016

We got a gift certificate as a wedding gift and decided to make a two-day trip out of it. We spent the whole day at Balnea and then slept over at the Beatnik hotel a short walk away. The main thing I disliked about the experience was that there was not much information on the website, so we did not... More 

Helpful?
Thank Rosa L
Charles B, Responsable relations clients at Balnea, responded to this review

Bonjour Rosa L, Thank you for your constructive words and for letting us know about your experience online and on site. We're sorry about the small incident with your locker. We'll make sure to follow up with our teams to ensure that these comments are addressed. It will be a real pleasure to welcome you back at BALNEA réserve thermale.... More 

Montreal, Canada
2 reviews
3 of 5 bubbles Reviewed September 30, 2016

This used to be my favorite spa in all of Quebec, but my last visit was disappointing. We had to ask 3 times for the opening of the beach club on a nice sunny day, it finally opened almost an hour late but the snack bar remained closed for the whole time we were there because they had no employee... More 

Helpful?
Thank ss422016
Pierre P, Directeur général at Balnea, responded to this review

Bonjour ss422016, Thank you for letting us know about your experience. Your comments don't reflect our philosophy and the experience we want to provide to our guests. I also would like to contact you. Could you send at pierre@balnea.ca your phone number to call you at the best appropriated time ? We hope to welcome you back at BALNEA réserve... More 

Montreal, Canada
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 26, 2016

This is a spa where you can go when the weather is nice.. The best I've seen so far around Mtl.. it's just amazing! You can swim in the lake then go relax in spa but the lake is so beautiful that I'm not sure you'll leave it. There are 2 floating islands. you can run by a Ras musque... More 

Helpful?
1 Thank salsa79
Pierre P, Directeur général at Balnea, responded to this review

Bonjour salsa 79, Thank you for letting us know how was your experience and thank you for taking time to share. It will be a real pleasure to welcome you back at BALNEA réserve thermale. Best regards, Pierre Papillier General manager More 

Ontario
Level Contributor
46 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed September 22, 2016

The spa sits above the Lac Gale lake surrounded by trees. The spa stations (hot, cold and relaxation) are located at the main lodge then casually spill down the grounds to the lake side. There is a choice of dry saunas (indoor and outdoor) a sweat lodge, a Eucalyptus steam bath, many hot tubs and hot pools. There are many... More 

Helpful?
Thank Bee072
Pierre P, Directeur général at Balnea, responded to this review

Bonjour Bee072, Thank you for letting us know how was your experience and thank you for taking time to share. Thank you for your highly recommendation. It will be a real pleasure to welcome you back at BALNEA réserve thermale. Best regards, Pierre Papillier General manager More 

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Questions & Answers

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