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Open Now: 11:00 AM - 8:00 PM
Open today: 11:00 AM - 8:00 PM
Review Highlights
Wonderful and relaxing experience

The staff was very knowledgeable, helpful and courteous. Well maintained and clean. Location and... read more

Reviewed 4 weeks ago
Kim S
Ottawa, Canada
A day in paradise !

I love to spend a day at Balnea since the Spa is clean, welcoming & well maintained. Massages are... read more

Reviewed August 13, 2018
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  • Excellent65%
  • Very good21%
  • Average6%
  • Poor5%
  • Terrible3%
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319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
+1 450-534-0604
Reviews (364)
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All reviewsthermal experiencemy partnerrelaxing experienceprivate lakewonderful spafront deskend of the daycouple of hoursnatural surroundingsbeautiful settingcouples massagebeach cluboriginal priceattentive staffhot tubspent the entirethermal baths
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1 - 10 of 148 reviews
Reviewed 3 weeks ago

More staff concentrating on making sure surrondings are quiet and peaceful according to spas standards. It appears that the staff are concentrated on the resto and food area to increase profits. Thus leaving the customers outside to enforce the silent rules. It will be years...More

Thank bob_begin
Reviewed 4 weeks ago

The staff was very knowledgeable, helpful and courteous. Well maintained and clean. Location and atmosphere are breathtaking. Food is delicious. Always have the best massages there. I cannot wait to return, next year.

Thank Kim S
Reviewed 4 weeks ago

Again people were talking loud (we could follow their conversations). Clients were getting very annoyed. I told the reception desk once, it continued and all day. Even one client went to tell 2 ladies that were talking very loud. I suggest the administration put more...More

Thank Julie P
balnea2017, Directeur général at Balnea, responded to this reviewResponded 3 weeks ago

Bonjour Julie P, Thank you for letting us know about your experience and we are sorry to read your disappointment. Your comments don't reflect our philosophy and the experience we want to provide to our guests. We would like to contact you regarding the situation...More

Reviewed 4 weeks ago via mobile

I had my boyfriend visiting me & for our last day, we decided to visit Balnea. I have been there countless times & was always a fan until this last visit. I called when we were on our way & in fact 20 mins before...More

Thank KMoaven
balnea2017, Directeur général at Balnea, responded to this reviewResponded 3 weeks ago

Bonjour KMoaven, Thank you for taking de time to letting us know about your experience. We will contact you as soon as possible regarding the situation. Best regards, Elyse Michaud

Reviewed August 13, 2018

I love to spend a day at Balnea since the Spa is clean, welcoming & well maintained. Massages are extraordinaryvand what I love the most is actually the beach club nearby the lake for a complete relaxation! When I need to really take a one...More

Thank 234genevi_veb
Reviewed August 13, 2018

There is no reservation possible in the spa area, the only way to guarantee access is to pay for a treatment. So, I'm having a massage. The operator warns me that my spouse may not be able to access the spa because he does not...More

2  Thank Geneviève M
Reviewed August 13, 2018

Such a great spot! the massage was incredible! Would recommend to anyone looking to get away from the city !

Thank Gabriellebonneville
Reviewed August 9, 2018

I wasn't keen on writing this review, even after complaining to the administration about a massage gone terribly wrong and receiving a brush-off reply, BUT now, 5 weeks after my visit to the spa and still suffering from the injury sustained from the massage, I...More

1  Thank huda1964
Reviewed July 19, 2018 via mobile

Honestly, I’m not sure of the experience we had. For sure, we appreciated a lot the picturesque place. The lake is just sublime. We enjoyed a lot little open air jacuzzis. Plus, for a change we didn’t have a dry skin thank to a water...More

Thank Maria G
Reviewed June 29, 2018

We liked Balnea's lake, the floating dock you can swim to, the floating loungers in the lake, the little bar beside the lake, the hot tubs and loungers by the lake, the very kind and attentive staff. The little mini tour when we arrived. The...More

2  Thank JanetKat
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Questions & Answers
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Leesa T
January 1, 2018|
Response from AmyMtl | Reviewed this property |
Hello, I am not sure if they have an age restriction but I didn’t see any preteens or teenagers that day. Happy new year
December 10, 2016|
AnswerShow all 4 answers
Response from Northerngirl45 | Reviewed this property |
Sorry, we never went in the winter but I would suspect that it would be as nice.