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Snowplanet

91 Small Road, Silverdale, Auckland 0992, New Zealand
+64 9-427 0044
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Review Highlights
Great fun and great service

What a wonderful place to enjoy 2 or 4 hours on fun on a real ski slope. The staff are great and a... read more

Reviewed yesterday
T2865CLdavid
,
Jersey, United Kingdom
via mobile
Customer Service

I have left several voicemail messages and sent emails about lessons for my three children but no... read more

Reviewed 2 weeks ago
kitenuiave1112
,
Auckland, New Zealand
Read all 191 reviews
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Real Snow, Real Fun! Snowplanet is Auckland's ultimate leisure attraction, located only thirty minutes north of Auckland and open 365 days of the year. Enjoy a full day experience at Snowplanet with the entire family and have a go at skiing, snowboarding, snow tubing, tobogganing or even just have a play in the snow with the kids. You haven't even touched snow before? Book a lesson with one of our qualified 'Ski & Board School' instructors who will get you up and going in no time! Complement your on-snow activities with a delicious meal in our '7 Summits Restaurant' followed by a couple of drinks at 'Bar 7' while enjoying panoramic views of the action on the slope.Life's more fun on Snowplanet!
  • Excellent35%
  • Very good46%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“snow planet” (25 reviews)
“great fun” (16 reviews)
“rental gear” (4 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 10:00 PM
Suggested Duration: 2-3 hours
LOCATION
91 Small Road, Silverdale, Auckland 0992, New Zealand
CONTACT
Website
+64 9-427 0044
Write a ReviewReviews (191)
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All reviews
"snow planet"
in 25 reviews
"great fun"
in 16 reviews
"rental gear"
in 4 reviews
"hour lesson"
in 3 reviews
"holiday program"
in 3 reviews
"great place to take kids"
in 2 reviews
"school holidays"
in 5 reviews
"day pass"
in 2 reviews
"great afternoon"
in 2 reviews
"snow tubing"
in 5 reviews
"few hours"
in 5 reviews
"ski snowboard"
in 4 reviews
"non skiers"
in 3 reviews
"meet santa"
in 2 reviews
"beginners area"
in 2 reviews
"chow fun"
in 2 reviews
"instructor"
in 21 reviews
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1 - 10 of 178 reviews

Reviewed yesterday via mobile

What a wonderful place to enjoy 2 or 4 hours on fun on a real ski slope. The staff are great and a special thanks to Michael who looked after us so well. The apres ski cafe/bar is also a cool place to hang out....More

Thank T2865CLdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I have left several voicemail messages and sent emails about lessons for my three children but no one ever bothers to respond. On the website it says we will get back to you soon but my friend who also has children who want lessons has...More

1  Thank kitenuiave1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, Marketing Assistant at Snowplanet, responded to this reviewResponded 2 weeks ago

Apologies, our policy is to return all calls, voice-mails and emails within 24 hours. As this didn’t happen for you, we are sorry for this inconvenience and will look into this; please can you tell us some info so we can investigate. What was the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2018 via mobile

Our teenagers had great fun here, go early as it gets packed and take gloves. Great for parties and team building.

Thank traveller77722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed January 3, 2018

Great day out, would never pay full asking price but definitely worth it on a grab one or bookme voucher. Don't forget all your kit though they charge ridiculous rates to rent gloves etc for the day! Take a packed lunch too as the cafe...More

Thank laurenbeeforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, Marketing Assistant at Snowplanet, responded to this reviewResponded January 4, 2018

Thanks for the feedback on your visit to Snowplanet. Glad you had a great day! We do try to keep our prices as competitive as possible so we can continue to have people enjoying their snow experience here in Auckland.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2018 via mobile

Would like to thank the staff for being so understanding. I purchased a book me voucher for the santa package, but neglected to read the fine print saying I need to book! My family and I were only in Auckland for the day and the...More

Thank shelley_burnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded January 4, 2018

Thank you for you comments, we do try and accommodate for every customer and we are so glad you enjoyed your Santa experience!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2017 via mobile

We visited as an option from our cruise ship excursions. My husband, 22 yo daughter and 16 yo son decided to try snowboarding for the first time. The facility provides all of the gear (coat, pants, helmet, gloves, etc). We were the only group from...More

Thank Mom36527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded December 26, 2017

Thank you for visiting us and for your comments, we glad you had a great time, have a great holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2017

we took our 4yr old to meet santa at snowplanet. we took the package of family pics with santa and snow tubing. The snow slope is not very huge but its good place for family to have fun. The staff was very helpful and friendly...More

Thank Parus F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, Manager at Snowplanet, responded to this reviewResponded December 26, 2017

Thank you for visiting and for your comments. Glad you had a great time on the snow, I will also pass your comments onto our Restaurant team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2017

There for school holiday program. Sitting in the restaurant with many parents for over 2 hours with no wifi. Lots of people asking about it and looking pretty annoyed. During the school holidays parents are hoping to put their kids into programs like this so...More

Thank NeverInOnePlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded December 19, 2017

Thank you for your comments. We do take into consideration what all our customers have to say and take action when we can. Whilst your point is 100% valid, our location only has 1Mbps internet connection. When Snowplanet was conceived 15 years ago this was...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2017

After one look at the "ski hill" I was stumped as to why people would pay good money to come here. It's small, not very steep, but did have some jumps, moguls built in so you could practice your skills/tricks skiing and snowboarding. I may...More

Thank kinx81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded December 10, 2017

Thank you for your comments. We are an indoor resort that has an artificial climate to maintain 1 hectare of real snow so that people can enjoy snowsports all year round in a major city that enjoys essentially a Mediterranean climate, this cannot be compared...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2017

We had 4 cousins, aged between 10 and 12, attend for a one hour lesson and an hour free snow boarding. They all loved the experience, the parents could see the progression of each of the children. The facilities were great with wide viewing of...More

Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
Michellesahara
January 17, 2016|
AnswerShow all 2 answers
Response from BrendaMatamata_N_Z | Reviewed this property |
but you are able to hire everything from suitable clothing , ski's boots etc etc aty their hire shop.
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