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Grotto Spa at Tigh-Na-Mara

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Address: 1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
Phone Number: +1 250-248-1838
Website
Description:

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western...

The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.

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TripAdvisor Reviewer Highlights

Read all 149 reviews
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  • 81
    Excellent
  • 40
    Very good
  • 13
    Average
  • 7
    Poor
  • 7
    Terrible
Great pedi

I treated Myself to a pedi while visiting the area. Because my Appointment was early in the morning I couldn't user the mineral pools; however they were offered to me until... read more

4 of 5 starsReviewed July 20, 2016
Jen K
,
Calgary, Canada
via mobile
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149 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Fort McMurray, Canada
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Upon booking a large group of 7 or 8 for the dip and dine we were told we would have a private room due to our size...which was great. However, we were not told that our meal would be served on large platters which we would all individually have to split up with each dish. We were also not told... More 

Helpful?
Thank Stine223
1 review
3 of 5 stars Reviewed 1 week ago via mobile

We are currently staying in the spa bungalow on our honeymoon for four days, we have a lovely view of the spa but unfortunately when we went to book a package of treatments, use of the mineral pool and treetops tapas for any of the afternoon/evenings here were unable to. An event in the treetops coincides with spa treatments availability.... More 

Helpful?
Thank dringo82
Calgary
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Left spa after 5 hours and still mad after 400 dollars. Husband booked me a surprise birthday spa day with 2 treatments. I arrived an hour early as recommended for pool. Greeted and led to hallway , gets sandals,-girl says "have a good day" and goes into staff room. I was confused? I'm not going in the staff room. So... More 

Helpful?
Thank AliciaCalgary
Glendale, California
Level Contributor
79 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife did the Spa. She said it was one of the best ever. I took the kids, (well actually 19 year olds) for the "Dip and Dine" The Grotto pool was amazing. My skin has never been so soft. We dipped before and after lunch. The staff were great. The Tapas at the Tree Tops was fantastic. (see my... More 

Helpful?
Thank Todd F
Always on the go!
Level Contributor
26 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

The spa is huge! It was a lovely visit right from check in. The staff were very friendly and knowledgeable. We were shown to the change rooms and received and explanation of all of the amenities etc. We changed into our robes and slippers and were shown to the relaxation room which was a huge gorgeous space with comfy chairs... More 

Helpful?
Thank CaymanTravels
Vancouver Island, Canada
Level Contributor
69 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 5, 2016

I have been to a lot of spas but this has to be my favorite to date! Easy to book an appointment. Arrived into the Grotto but note that it is across the street from the Tigh-Na-Mara check in/gift shop etc. Parking easy. Warm welcome and lovely setting...very west coast, all essentials for purchase easily and readily viewed as you... More 

Helpful?
Thank patriciae648
Calgary, Canada
Level Contributor
70 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

I treated Myself to a pedi while visiting the area. Because my Appointment was early in the morning I couldn't user the mineral pools; however they were offered to me until close the same day. The pedicure was lovely and expertly done by a friendly and sweet girl.vMy only complaint was that I was asked to leave the "treatment" room... More 

Helpful?
Thank Jen K
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Jen K, I am pleased to know you enjoyed your pedicure experience. Once treatments conclude, most guests choose to be escorted to the Relaxation Lounge to enjoy coffee, teas and fresh fruit, giving time for nail lacquer to set and dry after nail services. We move our guests to this quiet area so that the treatment space can be... More 

Victoria, Canada
Level Contributor
59 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed July 19, 2016

My experience at this spa was exceptional. I started with a dip in the beautiful mineral pool before my amazing treatment (exfoliation and massage). The quality of services here, as well as the facilities, exceeded my expectations. I have booked a return visit, this time with my husband, for the "Dip and Dine" which is some time in the mineral... More 

Helpful?
Thank familytravellerz
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear familytravellerz, Thank you for your glowing review after your recent visit. I look forward to sharing your feedback with our team as this is the biggest form of flattery in our industry. I believe our spa therapist team is the absolute best in the industry and it warms my heart to know you agree. We look forward to seeing... More 

Issaquah
Level Contributor
68 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 19, 2016

Get a package deal that includes the 20 course tapas dinner. Sounds like a lot of food but the portions are small, the chef is great and the variety of foods is excellent. you might not like some of the choices the chef makes but there is more on the way save some room at the end because you can... More 

Helpful?
Thank 8084P
Level Contributor
7 reviews
5 of 5 stars Reviewed July 6, 2016 via mobile

So the spa was fab as promised. We swam in the mineral pool, we ate tapas in our robes and had a fabulous time. We booked massages and oh damn, good thing it was our last day there. Not that we wanted to leave, the fact remains that the masusse that "handled" my Mr., used entirely too much force while... More 

Helpful?
Thank Kim C
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this review

Dear Kym C, Thank you for your understanding in regards to your husband's treatment. A consultation between spa massage provider and regular communication throughout treatment, are standard practices at the Grotto Spa, in an effort to ensure a fully customized massage for each guest to best addresses individual needs. Receiving massage can sometimes irritate per-exsisting injuries and serves as a... More 

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