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Grotto Spa at Tigh-Na-Mara

1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
+1 250-248-1838
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Review Highlights
Groovy Grotto

Plan to invest 6 hours at the Grotto Spa in order to get the full experience. Take 2 hours to... read more

Reviewed March 11, 2018
Durmahli
,
Burnaby, Canada
Outstanding spa service

My girlfriends and I met for a 3 night getaway. We rented a spacious one bedroom suite. We had our... read more

Reviewed March 4, 2018
Andrea D
,
Canada
via mobile
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The Grotto Spa at Tigh-Na-Mara Seaside Spa Resort is the #1 Spa in Western Canada, offering Signature treatments that go beyond the expected. We are one of the largest spas in British Columbia, with 21 Treatment Rooms, a Nail Care Room featuring 5 deluxe whirlpool foot spas, a full service Hair Salon and the Treetop Tapas & Grill Restaurant. Dedicated to providing intimate experiences for individuals and couples, we also specialize in 'social spa-ing', catering to groups and corporate business. Our 3 private 'Suites for Two' were designed with couples in mind and feature hand crafted copper soaking tubs, plush treatment tables and fireplaces. Spa guests receive complimentary access to the Grotto Mineral Pool on the day of their treatments. Designed to emulate a natural stone grotto, this 2,500 square foot warm water pool is infused with natural minerals to detoxify and rejuvenate the body. After treatments, guests are invited to the Relaxation Lounge in their robes and sandals to enjoy fresh fruit and a selection of teas and coffee. For a unique dining experience, try Endless Tapas at the Treetop Tapas & Grill, overlooking the surrounding forest. With 20,000 square feet of spa bliss, we give relaxation a whole new meaning.
  • Excellent58%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible6%
Travelers talk about
“endless tapas” (41 reviews)
“mineral pool” (88 reviews)
“hot tub” (15 reviews)
LOCATION
1155 Resort Dr | Tigh-Na-Mara Resort, Parksville, British Columbia V9P 2E3, Canada
CONTACT
Website
+1 250-248-1838
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"endless tapas"
in 41 reviews
"mineral pool"
in 88 reviews
"hot tub"
in 15 reviews
"couples massage"
in 10 reviews
"body wrap"
in 7 reviews
"locker room"
in 7 reviews
"relaxation lounge"
in 7 reviews
"third floor"
in 6 reviews
"fresh fruit"
in 7 reviews
"change rooms"
in 9 reviews
"treetop restaurant"
in 4 reviews
"our waiter"
in 4 reviews
"comfy chairs"
in 4 reviews
"aromatherapy massage"
in 4 reviews
"girls weekend"
in 3 reviews
"floor lounge"
in 3 reviews
"food was amazing"
in 4 reviews
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1 - 10 of 203 reviews

Reviewed March 11, 2018

Plan to invest 6 hours at the Grotto Spa in order to get the full experience. Take 2 hours to unwind in the cave-like grotto where the sound of the rainshower at the end of the pool is immediately relaxing. You don't have to be...More

1  Thank Durmahli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded March 13, 2018

Dear Durmahli, Thank you for your review of the Grotto Spa! We are pleased to know you enjoyed your day at our spa recently. Your suggestion to enjoy Mineral Pool, Spa Treatments and Endless Tapas Dining as part of a full day of relaxation showcases...More

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Reviewed March 4, 2018 via mobile

My girlfriends and I met for a 3 night getaway. We rented a spacious one bedroom suite. We had our own kitchen and nice living room and plenty of space to hang out. We were within walking distance to the spa. We enjoyed a full...More

1  Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded March 6, 2018

Dear Andrea D, Thank you kindly for your glowing review after your recent visit to Tigh-Na-Mara Resort! We are happy knowing you all enjoyed a beautiful time together at our resort and spa, and we look forward to welcoming you back soon! Warmest regards, Paulina...More

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Reviewed February 24, 2018

I had a wonderful Signature Massage at the Grotto Spa last weekend. The cost of the spa also includes the use of their mineral pool & hot tub, as well as their lounge upstairs. So don't be afraid of the high cost, it includes more...More

Thank AnnaFranTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded March 6, 2018

Dear AnnaFranTravels, Thanks for including a visit to the Grotto Spa during your travels! We are happy to hear you enjoyed your time with us and we look forward to seeing you again soon. Warmest regards, Paulina A - Spa Director

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Reviewed February 23, 2018 via mobile

I have lots of spa days - some of the top spas in Ontario and Quebec, so my review of the Grotto at Tigh-na-Mara is not without comparisons. This spa is spectacular. From the moment you walk in, you are greeted by friendly staff and...More

Thank seaveegee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded March 6, 2018

Dear seaveegee, WOW! Thank you so much for choosing to visit the Grotto Spa. We are so pleased to be compared to other top spas in Canada. I look forward to sharing your review with our team as your comments are the biggest form of...More

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Reviewed January 26, 2018

This Spa experience was truly amazing. The staff are wonderful, the mineral pool is just the right temperature, the facial is a MUST! as well as the Massage. We then had the delicious Tapas. The pace was relaxing and refreshing all at the same time....More

Thank Trish W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded January 28, 2018

Dear Trish W, Thank you for joining us with your husband for a relaxing day together at the Grotto Spa! I look forward to sharing your feedback with our team. We do hope you to see you both again soon, Warmest regards, Paulina A. -...More

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Reviewed December 28, 2017 via mobile

This is my third time having a custom regime facial from Tigh Na Mara this year and it is so relaxing. I definitely leave feeling refreshed and my skin glowing. The eminence products have never disappointed me. They all smell incredible. The staff is very...More

Thank JR02014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded December 31, 2017

Dear JR02014, Thank you for being our repeat guest and for sharing your feedback! Including professional facials as part of your overall skin care regime is a terrific way to achieve balanced and radiant skin. Eminence Organic Skin Care has been our exclusive line for...More

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Reviewed December 22, 2017 via mobile

Not the best quality which leads to disappointment. I havent been there since last year. At that time the elavators were not working. Climbing up to the top then down to your room in the middle then back up to top after your service to...More

Thank shirley w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded December 24, 2017

Dear Shirley, Please accept our apologies that the elevator was not working during both your visits. Our elevator is maintained as required to ensure it's safety at all times to carry guests up and down the 3 levels of the spa. However during inclement weather,...More

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Reviewed November 17, 2017 via mobile

I mentioned to a client that we were planning a girls week in the Parkville area and she said we MUST do the dip and dine at the grotto spa. We were not disappointed. Right from entering the facility we knew we were in for...More

Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded November 21, 2017

Dear Janet H, Thank you so much for taking the time to post a review since joining us for Dip & Dine! We are thrilled to have been recommended by your client and even more so that you scheduled the time to join us during...More

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Reviewed November 14, 2017 via mobile

Being named #1 spa in Canada, we were expecting much, much more. I’m a fairly regular spa guest and have visited Spa Utopia and Scandinavia Spa, in comparison. The grotto is nice, but not $570 nice. We booked a couples massage (I was told no...More

Thank clruther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded November 21, 2017

Dear clruther, Thank you for joining us at the Grotto Spa. I am pleased you enjoyed the Mineral Pool, Couples Massage and Endless Tapas Dining and that you found our spa nice. The RMT's on our team are in very high demand and are often...More

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A TripAdvisor Member
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Reviewed November 5, 2017 via mobile

I don’t usually write reviews but the experience I had just made me feel really bad! I phoned to ask about the mineral pool and to try and book a time slot. The woman I spoke to on the phone, Kim, was so cold and...More

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paulina A, Manager at Grotto Spa at Tigh-Na-Mara, responded to this reviewResponded November 7, 2017

Please accept my sincere apologies for your disappointing reservation experience when calling about the Mineral Pool. Thank you for sending your feedback as we will use this as a training opportunity. In the meantime, I would be pleased to answer any questions you may have...More

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Questions & Answers
cathywhiteh
February 14, 2018|
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Response from Colin C | Reviewed this property |
My wife has been visiting Anneila for th last six years and would recommend her.
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cathywhiteh
February 14, 2018|
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Response from Paulina A | Property representative |
Our current hair stylists are Aneilla and Emma. We look forward to hearing from you to book your appointment soon!
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Dantedoo F
February 1, 2016|
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Response from Steve M | Reviewed this property |
As far as I know; Yes, the $40.00 allows access through the day you are there. My wife and I were just there again last weekend and enjoyed the spa for our second trip. We did the Ultimate Couples Spa Day and then arranged... More
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