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BC Ferries

4,471 Reviews

BC Ferries

4,471 Reviews
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11300 Patricia Bay Highway Suite 500, Sidney, British Columbia V8L 3S8 Canada
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Victoria Guided Food and History Tour
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Victoria Guided Food and History Tour

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Eat and drink your way through historic Victoria on a gourmet walking tour that explores the city’s key sites. From Victoria Public Market to the Parliament Buildings, make stops to sample craft beer, chocolate, cheese, tea, and other local treats. It’s a delicious way to combine sightseeing with Victoria’s most delicious flavors, with both morning and afternoon departures available.
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Bill2025 wrote a review Dec 2020
Surrey, Canada80 contributions22 helpful votes
Check out BC Ferries Vacation Package, got an excellent deal for a getaway from Vancouver to Victoria for 3 nights. Staff on the ferry were always professional and Covid rules were enforced.
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Date of experience: December 2020
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Response from BCFCustomerCare, Customer Service & Sales Representative at BC Ferries
Responded 2 weeks ago
Hi Bill2025, Thank you for taking the time to leave us a 5-star review. The safety of our passengers and staff is our main priority and it is great to know that this was reflected in our cleaning and COVID-19 practices during your time with us. I am happy to hear that you consistently enjoyed a positive experience with our terminal staff! We look forward to welcoming you aboard again during your next BC Ferries Vacation. Kind regards, Taylor - Customer Care BC Ferries
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David and Cindy wrote a review Dec 2020
Kelowna, Canada684 contributions621 helpful votes
We arrived about 90 minutes before our ferry reservation time. Worked out great as they put us on the earlier ferry that was just about to board. Great service. Definitely recommend having a reservation especially since we travel in a motorhome.
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Date of experience: October 2020
29 Helpful votes2 Reposts
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Response from BCFCustomerCare, Customer Service & Sales Representative at BC Ferries
Responded 2 weeks ago
Hi there Perseverance, Thank you for taking the time to write us a positive review. How lucky to have been allowed onboard an earlier sailing time! Arriving early for a reservation is always recommended, especially in instances such as this. I am pleased to hear that you were able to enjoy more out of your day having been sent onboard at an earlier time than expected. We look forward to welcoming you aboard again sometime soon. Kind regards, Taylor - Customer Care BC Ferries
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Carmen B wrote a review Oct 2020
Vancouver53 contributions7 helpful votes
Efficient and the place has all the covid reminders in place. The place is clean. We are a little late leaving the port but they made up with the arrival at Duke's point. No time lost.
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Date of experience: October 2020
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Response from BCFCustomerCare, CSSR at BC Ferries
Responded Nov 2, 2020
Hi Robereugene, Thank you for the 5 star review! I am glad to hear that you appreciated our COVID-19 signage and reminders at the terminal and onboard the vessel. We strive to educate all who travel with us to ensure we can all continue to share the coast safely, even in these trying times. I am also pleased that your sailing was able to make up time on the water to ensure you made a timely connection with your destination, as efficient service, alongside safety are two of our top priorities. We look forward to welcoming you on board again soon. Kind regards, Miranda - Customer Care
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Kate wrote a review Oct 2020
8 contributions1 helpful vote
I have caught the ferry between Horseshoe Bay and Nanaimo, the ferry has always been on time and a good expereince.
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Date of experience: October 2020
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Response from BCFCustomerCare, Customer Service and Sales Representative at BC Ferries
Responded Oct 30, 2020
Hi krcp743, Thank you for taking the time to write a 5-star review. I am happy to hear that you enjoyed your sailing between Vancouver and Vancouver Island! I always look forward to travelling on this route and love to take in the wondrous beauty of our coast while indulging on a coffee and snack from our Coastal Cafe express. We are proud to be a part of your journey along the coast of British Columbia. We look forward to welcoming you aboard again soon. Kind regards, Meghan - Customer Care BC Ferries
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Joan wrote a review Oct 2020
3 contributions1 helpful vote
Was pleasantly surprised! Very clean and following all of the Covid regulations! Food was really good and the shop had a lot of choices.
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Date of experience: October 2020
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Response from BCFCustomerCare, Customer Service & Sales Representative at BC Ferries
Responded Oct 27, 2020
Hi edjoan735, Thank you for taking the time to leave us a 5-star review. The safety of our passengers and staff is our main priority and it is great to know that this was reflected in our cleaning and COVID-19 practices during your time with us. I always make time for the Passages Gift Shop when I am on board due to the outstanding array of options - even if only to kill time and browse! I'm happy to hear you were able to enjoy it, along with a delicious meal from our Coastal Cafe. We look forward to welcoming you aboard again sometime in the future. Kind regards, Taylor - Customer Care BC Ferries
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