Hoopla Island
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Hoopla Island
4.5
Beaches • Water Parks
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About
We invite you to enjoy Kenora's only Aquatic Sports Park. Challenge yourself on the many jumps, slides, inverted climbing wall, swing, trampoline, and more! The Wibit park will unleash your inner child, and ensure you have an unforgettable experience. Stop by this summer to enjoy Hoopla Island on the beautiful Lake of the Woods!
Suggested duration
1-2 hours
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The area
Address
35 Minnesota Street, Kenora, Ontario P9N 3V4 Canada
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
2 reviews
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
0

Ryan C
West Fargo, ND2 contributions
Family
Overall great experience on the park. My 8 and 6 year olds were able to participate on most of the park. The only hiccup we had was when we went to check in. We initially booked online and paid the deposit fee of $16 and opted to pay the remainder at the park. Once we arrived the girl checking us in advised that we still owed $48 for the family of 4 price for a total of $64. I asked the girl to explain the price as it was clearly written on the sign at the check in that a family of 4 was $58. Her response was that it’s only a few dollars and that the $16 was a deposit. I asked again how the math worked out and she called to a supervisor to see if we could get a refund. At no point did I get upset or raise my voice I just wanted to know why we were paying more. I did not request a refund but we did want to pay the advertised price of $58. The supervisor arrived and advised the girl that she was pressing the wrong button and that the price should be $42. The original girl than became visibly upset and slammed down the bracelets that we were supposed to wear. No apology and very poor customer service. My partner pointed this out to her and her response was this was her first day.
Disappointing start but we moved past that and still had a fun day. I recommend to the owners of hoopla make sure you train your staff in proper customer service because this was def sub par!!!
Written August 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are sorry that you had a sub par experience at the start of your day with us. We aim to provide great customer service but understand that we may miss the mark from time to time, especially as we choose to invest in young individuals with limited work experience to help grow and mentor them in their summer opportunities. We are happy to learn that the pricing mistake was corrected during time with us. Thank you for being generous with your review and allowing us the humility to grow in our journey as well.
Written September 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Céline S
2 contributions
Family
Had a blast. Was lots of fun and I personally found it quite challenging to do some of the obstacles and it was a workout.
Perfect location as the beach, splash park (for the little ones), playground and Dairy Queen are all nearby so there was something for everyone!
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for a great review! It's very important to us to provide a great experience altogether. Looking forward to having you back!
Written June 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hoopla Island (Kenora) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Hoopla Island

Hoopla Island is open:
  • Sun - Sat 11:00 AM - 7:00 PM