Pacific Mall Toronto

Pacific Mall Toronto, Markham: Hours, Address, Pacific Mall Toronto Reviews: 3.5/5

Pacific Mall Toronto
3.5
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 8:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
335 reviews
Excellent
49
Very good
111
Average
93
Poor
40
Terrible
42

Roman H
Ottawa, Canada23 contributions
The Mall is an interesting place to see Far Eastern products, jewelry, electronics, artifacts and to taste Chinese, Japanese and Korean foods. It is a bit chaotic, cluttered, disorganized and the food court does not provide sufficient seating. It is not a high-end shopping experience - but does provide a convenient large center to purchase East Asian products and provides a feeling of being in East Asia. The merchants and sales persons are friendly, welcoming and helpful.
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

arnold s
Windsor, Canada806 contributions
If you want to explore a shopping experience with a bit of mayhem and willing to get lost visit Pacific Mall. Reminds me of a Bangkok market. Knock off heaven.
Written March 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

iammedia
Toronto, Canada1 contribution
Business
I am not sure what type of experience some of you out there had at Pacific Mall in Toronto. Personally, I would say I am 100% satisfied with my visit. As I was looking for a place where i can get my Nokia 500 unlocked, a friend suggested that I should visit Pacific Mall.. Upon my arrival at the Mall, I visited few stores to see if I can get my Nokia 500 unlocked, For most part, they informed me that it would cost me anywhere between 35 yo 65 dollars, One actually suggested there there was a cheaper place in the Mall but my data will be lost as the method involves the use of a firmware that flashes my phone causing the loose of my data. Eventually, I stumble across one that is called HiMobile. I was saluted by a young man at the door, who in return refer me to a young lady. I told her that I had a Nokia 500 locked to Mobilicity and asked if she could get it unlocked. I also asked how much it would cost. She expressed that it would be 25 dollars and would take 30 hours to unlock. I asked if she want me to pay in advance for the service. She informed me I can pay before or after. I paid her anyways and left the store. I went back to the Mall the next day and got my Nokia 500 unlocked and ready to go. The minimum service cost I came across to unlock my phone in Toronto was 35 dollars. I thanked the lady in Mandarin (the few words I know) and left the store. It has been a week since my Nokia has been unlocked. I am with a different Mobile service provider company now and my phone is working good. This is my experience at Pacific Mall. Thank you HiMobile!!
Written October 12, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

IamCanadian44
Bowmanville, Canada14 contributions
I took in my daughters new $750 HTC phone to get the charging port fixed at The Communications Store...it would cost $80 and be ready in 2 weeks. Returned in 2 wks to an empty store and sign that said to go to the other phone stores,which we did. They all told us the other store was only remodelling. Lie # 2.
Kept calling, nobody would answer so finally contacted management at Mall to be told they moved out of A60. So continued to deal with Buddy Communications, Sugar Mobile aka The Mobile Store and The Cell Phone Store (they go by different names on business cards) and they assured me my phone was in Hong Kong being fixed. Everytime I asked for the person I spoke to previously I was told there was nobody by that name, again with the constant lies...so I informed them at the 6 week mark I was going to call the police and notify the media. Now all 3 stores have shut down, other stores around them when called say, "ohh they went away on holidays". More lies. The Pacific Mall only offered to give me the phone number to the Better Business Bureau, but I've now found out that the same guy owns 90% of all the CELL PHONE stores in this mall and they continue to dupe customers.
I will not rest until I receive restitution for this phone and take down these crooks!!
Written February 22, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

dobby2014
Toronto, Canada1 contribution
Solo
be careful there are many knock off parts there. Had cell phone LCD replaced by DECO-it. It lasted 3 days and would not honer warranty.Took it to GalaXymobile in same mall they replaced LCD with original screen ,it has been fine since
Written February 21, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sue C
Canada8 contributions
We bought a Samsung Note3 at a store called Case Goodbye in October 2013 during our visit to Toronto. The phone was an unlocked Telus phone. As first, the guy wanted us to pay cash only but we insisted we wanted to pay by Visa. This phone was permanently blocked by Telus in December because it was reported as a fraud phone. We tried to call the guy at the store but he picked up the first time stating he will send us a code (which is a lie because no code can unlock a banned imei). After that call, we never managed to reach him again. So we paid almost 1000$ for a phone that worked for 2 months... We can't go back because we live far away. People just watch out, this can happen at any cellphone stores in that mall because they are all linked. They exchange inventory between stores (we saw them do that in order to get the Note3). Visa can't do nothing even if we paid with their card. We learned our lesson and hopefully no one else will be tricked by them.
Written January 6, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

adventuregirl1111
Toronto, Canada19 contributions
This store provided a service of phone jewelry installation on your existing cell phones..ie phone jewelry, beads,etc.
I had my phone done by one of the staff there last week. They told me at that time, that the beads would stay on my phone cover if i let it dry for about an hour..that i did.
I took care of my cell phone very well.
Despite this, the beads still fell off. I came back to Moshi cell phone place and the girl that installed it wouldn't even speak to me. The other staff and manager both told me it was"my problem" that the beads fell off and that they don't provide any guarantee if the beads fall off"They wanted me to buy my own beads and re stick them on myself. I asked how much it would cost for them to re stick the beads, and they just ignored me. The manager told me "he can't force the staff to stick it back on". He refused to help me and basically told me to go away as they wouldn't be making extra money off me.
My mouth just dropped open and i was very upset as this cost me $45 to have done! These people are lazy, unprofessional and have very poor customer service. They even refused to give me a receipt for the product and service when i got it and stated initially "just come by if there is a problem."
Wow...they sure know how to pull over your eyes.
I would not recommend anybody to go to this place...they are liars and thieves and have no clue how to run a proper service oriented business. Save your money and go somewhere else!
Written April 17, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ella H
Toronto, Canada1 contribution
Family
This by far is the most horrible shopping mall/ flee market in Toronto. The stores are exactly the same selling the same crap you can get on eBay for so much less. My friend suggested that I could replace my cracked iPad screen and my iPhone in pacific mall Instead of going to apple store and spending a lot of money I thought I could give it a shot.( big mistake) Then I went to the mall in the morning there was no parking most of the people drive very funny... Anyway I went inside checked a couple of stores if they could replace my cracked screen for me and the answer is yes and they all have different prices and I thought that was strange. I went to a store called DECO-IT by Moshi Mobile, then asked the girl if she could replace my iPad screen and fix my iPhone, the iPhone is in a good shape except has a little dent in the side because I dropped it anyway she said she could do it but have to come back in an hour. she also said she can fix the dent by changing the entire backing for the iPhone for $80. The price is a little high comparing the other stores. Anyway I asked her if I could see the backing she was talking about, she said that She couldn't show me because they repair everything inside. I insisted that I see the cover she went crazy on me. She was speaking with one of her co- worker in Her language and she told me that because I didn't trust her she couldn't do the job for me, if I couldn't leave the store ASAP that she would call security. WILL NEVER EVER GO TO this mall because most of them are very ignorant, rude and they have no customer service skill what's so ever. I never felt so un welcomed in my life.
Written November 1, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

smnthtess
Toronto, Canada16 contributions
Friends
STAY AWAY FROM SPARKLEMOBILE #A30.....I recently brought my iphone to this store to be fixed. They tampered with the battery on the phone and so the screen popped out again when I tried returning the phone they wanted to sell me a new battery. One of the girls at the store said the person who fixed my phone told her that it was my battery that was the problem when they send the phone to be fix. I asked why she said nothing at the time instead of making me pay for something that was not the problem. I asked her to give my my phone back. When I took my phone to the apple store they removed my original apple screen and put on a third party screen, which I only found out about when I took the phone to the apple store.
Written April 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dan W
Toronto, Canada325 contributions
Solo
I broke the screen on my iPhone and rather than go to apple to repair for a higher price, I visited the Pacific Mall and went to Hi Mobile to replace the screen for $100.00 plus a 15 cent fee to use interac and save some money. Bad decision! As soon as I got home I noticed square boxes at the top of my screen. Since the store was now closed, I couldn't go back till I returned to Toronto the following week.9 days later I returned with my phone and the receipt. I was told that the LCD screen on my phone was broken. They offered to replace for another $100.00. When asked to speak to the manager the young boy said he was the manager. They said the warranty was only for 7 days. When I told him that they broke the screen they told me they would call security. Do yourself a favour and don't buy from this store. I took their card and their website doesn't work nor is there a telephone number or email address. Pretty sketchy!
Written March 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Pacific Mall Toronto

Pacific Mall Toronto is open:
  • Sun - Sun 11:00 AM - 8:00 PM
  • Mon - Sat 11:00 AM - 9:00 PM


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