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North Vancouver Visitor Centre

Open Now: 10:00 AM - 4:00 PM
Open today: 10:00 AM - 4:00 PM
Review Highlights
great information source

This small information centre is located in the Lonsdale Quay market. They provide a lot of... read more

Reviewed August 20, 2018
JamesKMTan
Scenic British Columbia

Making the most of our Western Canada tour route we checked the visitor centre in North Vancouver... read more

Reviewed July 17, 2018
chickandbeast
,
Southgate, Canada
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Traveler Overview
  • Excellent37%
  • Very good51%
  • Average8%
  • Poor0%
  • Terrible4%
Aug 20, 2018
“great information source”
Jul 17, 2018
“Scenic British Columbia”
About
The North Vancouver Visitor Centre provides plenty of information on local activities and events, attractions, local shops, transportation, sightseeing tours and accommodations so you can make the most of your visit to Vancouver's North Shore.
Open Now
Hours Today: 10:00 AM - 4:00 PM
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Suggested duration: < 1 hour
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123 Carrie Cates Court | Inside the Lonsale Quay Market, North Vancouver, British Columbia V7M 3K7, Canada
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Reviews (24)
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1 - 10 of 16 reviews
Reviewed 1 week ago

We were in the Lonsdale Centre to eat whilst waiting for the next ferry & saw the small visitor centre window. The staff there were incredibly helpful and also had brochures that the main visitor centre in Vancouver didn't have. If you're in North Vancouver...More

Date of experience: May 2019
Thank DadandCab
North Vancouver V, Coordinator at North Vancouver Visitor Centre, responded to this reviewResponded yesterday

Hi DadandCab, Thank you for your kind review. We are pleased to hear that our staff was able to assist you efficiently. We hope that we enhanced your visit to Vancouver and North Shore! Please visit us again on your next trip to our beautiful...More

Reviewed October 2, 2018

We asked a million questions and the nice staff answered them all with a smile and gave great recommendations- easy way to book trips.More

Date of experience: September 2018
Thank MySoCalTeardrop
North Vancouver V, Visitor Centre Coordinator at North Vancouver Visitor Centre, responded to this reviewResponded October 3, 2018

Hi MySoCalTeardrop, Thank you for your kind review. We are pleased to hear that our staff was able to assist you efficiently. We hope that we enhanced your visit to Vancouver and North Shore! Please visit us again on your next trip to our beautiful...More

Reviewed August 20, 2018

This small information centre is located in the Lonsdale Quay market. They provide a lot of information as to the activities that you can take part in. The staff is helpful. Near the ferry terminal.

Date of experience: August 2018
Thank JamesKMTan
North Vancouver V, Manager at North Vancouver Visitor Centre, responded to this reviewResponded August 22, 2018

Hi JamesKMTan, Thank you for taking the time to write a review about your experience in our Visitor Centre. We hope to see you again in North Vancouver! Best, Vanessa

Reviewed August 10, 2018 via mobile

Very friendly and informativ on events, location and things to do. Explained everything plus additional, helpful info. We got lots of maps to take with us - just amazing (thank you Susanne).More

Date of experience: August 2018
Thank Danger M
North Vancouver V, Manager at North Vancouver Visitor Centre, responded to this reviewResponded August 11, 2018

Hi Danger, Thank you so much for your warm feedback. We are happy to hear that you had such a wonderful experience at our Visitor Centre and Susan was such a great help. We hope to see you again during your next visit! Best regards,...More

Reviewed July 17, 2018

Making the most of our Western Canada tour route we checked the visitor centre in North Vancouver. Helpful brochures.

Date of experience: June 2018
Thank chickandbeast
North Vancouver V, Manager at North Vancouver Visitor Centre, responded to this reviewResponded July 18, 2018

Hi chickandbeast, Thank you for your kind review. We are pleased that you were able to get the information you needed at our Visitor Centre. Please visit us again on your next trip to North Vancouver! Best wishes, Vanessa

Reviewed February 26, 2018

Not very chatty, but businesslike. Brochure quite helpful. Indeed, helpful to have many other brochures for areas other than North Vancouver available. But, this begs the question - why have a person there if her response is "see the brochure"?More

Date of experience: February 2018
Thank Chris D
North_Van_Team, Manager at North Vancouver Visitor Centre, responded to this reviewResponded March 13, 2018

Dear Chris, Thank you for your feedback regarding your visit at the North Vancouver Visitor Centre. I will share your comments with our team as we strive to continuously improve the quality of our services. We hope to get the opportunity to welcome you back...More

Reviewed November 26, 2017

Recommend to everyone that this is a great starting point for anyone who is looking to locate & gather information on things to do while they are in the area.More

Date of experience: November 2017
Thank sashakeena
North_Van_Team, Tourism Visitor Information Councellor at North Vancouver Visitor Centre, responded to this reviewResponded November 28, 2017

Thank you for the review! The North Vancouver Tourism Information Centre is located at the North End of Lonsdale Quay Market, open Monday through Friday from 10 a.m. to 4 p.m. Stop by and see us for maps and information about the parks and attractions...More

Reviewed September 10, 2017

Having taken the public bus from Grouse Mt down the mountain, it takes you to Lonsdale Pier bus terminal. $2.85 a fun ride seeing real North Vancouver. The Visitor Centre in the Market is a well laid out place to wander around. You can use...More

Date of experience: September 2017
Thank smipau
North_Van_Team, Manager at North Vancouver Visitor Centre, responded to this reviewResponded September 21, 2017

Dear smipau,  Thank you for taking the time to submit a TripAdvisor review. It is great to read you enjoyed our convenient location at the Lonsdale Quay Market. We hope to get the opportunity to welcome you back again in the near future.

Reviewed July 23, 2017

Not as large as Granville, but has lots of interesting food stalls and some shops on second level. The whole Lonsdale Quay Market (as officially named) closes at 7pm even in summer. Not a good bet for supper unless you go early. By 6pm, what...More

Date of experience: July 2017
Thank md2242
North_Van_Team, Manager at North Vancouver Visitor Centre, responded to this reviewResponded September 21, 2017

Dear md2242, Thank you for taking the time to share your feedback. You are right, it's very exciting what's happening in our community! We hope to get the opportunity to welcome you back next year!

Reviewed June 16, 2017

this centre is a must see every time one visits the area. there just are too options/information available which helps plan your day for sight seeing

Date of experience: June 2017
Thank _samlamb37
North_Van_Team, Manager at North Vancouver Visitor Centre, responded to this reviewResponded September 21, 2017

Dear _samlamb37,  Thank you for sharing your experience at the North Vancouver Visitor Centre. I am glad we were able to help you plan your day and we are looking forward to welcoming you back again soon!  

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