E-Spot Billiards & Arcade

E-Spot Billiards & Arcade, Richmond: Hours, Address, E-Spot Billiards & Arcade Reviews: 3.5/5

E-Spot Billiards & Arcade
3.5
Game & Entertainment Centers
11:00 AM - 1:00 AM
Monday
11:00 AM - 1:00 AM
Tuesday
11:00 AM - 1:00 AM
Wednesday
11:00 AM - 1:00 AM
Thursday
11:00 AM - 1:00 AM
Friday
11:00 AM - 2:00 AM
Saturday
11:00 AM - 2:00 AM
Sunday
11:00 AM - 1:00 AM
About
Suggested duration
2-3 hours
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3.5
12 reviews
Excellent
5
Very good
1
Average
2
Poor
1
Terrible
3

clarkef1re
1 contribution
yeah it was ok
Mar 2019 • Couples
We went on a Sunday for the arcade. I was surprised at how popular it was but didn't find it difficult to get on a game we wanted to play. Some machines weren't working and they didn't seem to prioritize "out of order" signs (the guy at the front desk did refund 50 cents from one machine I inquired about). A lot of machines didn't have english instructions, we just chose one of the many other machines. Lots to choose from and pool tables and other entertainment if you get bored with funneling coins into machines. Parking was a little confusing but we figured it out (around back up a ramp and 1st 2nd and 3rd floors are for 1/2/3 hours free of parking respectively and top floor for longer paid parking).
Written March 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kieran A
19 contributions
Use to be Good - Terrible Service and Shady Practices
Dec 2018 • Friends
The Manager or guy at the front has something wrong or needs to get his head examined. He has an incredibly arrogant attitude. He said cash only - this always seems sketchy to me, especially in Vancouver with all the MONEY LAUNDERING going on and TAX EVASION. Hopefully those keywords popup in Google search so the CRA can audit them. Anyways my friend gives him a 50 and he says "no I need a 20" (apparently he doesn't have change). We said we don't have 20 - I do have a credit and debit card if you like. He says no, so I say " guess it's free then". I'm getting ready to walk out so he takes the 50 and then gives us change. Hey what do you know, he does have change!

Everything about the guys demeanor was terrible, if any competition comes up they'll definitely go bankrupt. Other than that they have lots of games and some wonky pool tables that need to be replaced or fixed.
Written December 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

J Sy
Richmond, Canada1 contribution
Holiday Party
Dec 2018 • Business
Our company had our Party here with close to 200 people! Everyone had a good time. People have already planned to go back another time! Owners Joy and Eric are fantastic. Alex and Max were also super helpful!
Written December 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Review M
3 contributions
Cheater cheater
Nov 2018 • Friends
This guy slanders and uses any excuse to not give you the tickets not to mention calls you (and children) a cheater and a liar if you hit a jackpot. ( I had a kid come up to me telling me that he wouldn’t pay the tickets she spent her allowence on when she hit the jackpot he called her a liar and tried to kick her out) If you have a lot of tickets he will also call you a cheater and say you’re cheating the machines. Their machines will sometimes eat your money and he’ll call you a liar. He’ll then ban you when you try to explain what happened. He’ll make up lies when you ask to speak to the boss not to mention he had already lied several times prior to this. I would give this a zero star rating if I could!!! We will NEVER come back here again.
Written November 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Johan V
The Netherlands7 contributions
the best game center/arcade moved to a better spot!!!
Sep 2018 • Friends
i visited the arcade again and i have nothing to add :) it's still the best arcade in Richmond BC!!

new address:
8181 Cambie Road
Unit #1000
Richmond, BC V6X 3X9
Canada
Written October 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Eric L
Richmond, Canada72 contributions
Brand new place
Sep 2018 • Friends
Finally all the mess and noise are gone after their move to this new location, beside Radisson Hotel. Too bad they don't serve bubble for now, and I heard they may do so again in a coule months. Much cleaner than the old place which was a leaky warehouse. A lot of parking in this President Plaza, which is a plus. Waiting for their SNOOKBALL game back.
Written September 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

NhaTrangFoodie
Nha Trang14 contributions
Terrible customer service
Aug 2018 • Solo
I have been in retail business for 30 years, because I valued my customers.
The manager of this place obviously does not believe in that business model. This place will be lucky if they are around another year, with this guy managing. ( please don’t confuse this review about Rhys Chen. House pro there and nice guy)
Came to play pool yesterday, and after about 60 minutes they started to test sound equipment at deafening levels.
I mean deafening, in violation of health codes. They continued this for maybe 2 hours or more. I was the only paying customer there ,(NEVER AGAIN)
Rhys was practicing for an upcoming tournament, and he had to stop, since it was impossible to concentrate with this noise, and 2 workers, re-clothing tables (they were stuck there).
They have a flat rate, of which I could only play 1/2 my time before I had to leave with a splitting headache,
All of this could have been done before business hours, ie 9am-11am, with consideration of their customers.
We will see how long they stay in business with management like that.
They will never see me there again!!!
Written August 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Johan V
The Netherlands7 contributions
Best Arcade in Richmond, Canada!!!
Jun 2017 • Solo
the Subject of this review is enough to know how cool this arcade is :)

they have a lot of games, to much to play on!! the people that work there are very very friendly, i talked to the boss too, i will sure go back to that place in the future...

unfortunatly... i live in The Netherlands, so... i can visit it at least a few time a year when i'm on vacation.

btw, the only negative review about e-spot is a bit extreme.. "the guy with the glasses that's about 40 or 50"

tell you what, he is a good friend of mine ;)

i RECOMMEND this Arcade for EVERYONE!!!!
Written June 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

chantron
Vancouver, Canada2 contributions
Horrible and cocky services
May 2017 • Friends
Will never come back again. They do not deserve a single dollar from me. I’m pretty sure the owner wouldn't give a s**t about the bad reviews and what ppl say about this place. I know a lot of ppl still go cuz this is the only major arcade in Richmond; however, I still want to write and let ppl know. It’s really up to you guys if you do go or not… I guess that’s why I believe the owner doesn’t give a crap and still give horrible service and still earns a s**t loads from us…

I forget how bad the service is until today and until I started doing reviews on places I go. I never really cared what the service was like in Espot, but this time it triggered me too much.

Friends and I wanted to play darts, so we came here for it. I can't believe how crappy the service is and how cocky that guy (older guy (~40-50years old??) with glasses) was when we were there. He may or may not be the owner, but I see him often. He acts like he is the owner that’s for sure. I read other reviews, and it doesn’t seem like he is the only one that gives crappy service.

My friend wanted to get change for $20, but he said he doesn’t have any change for it. (We find it strange how an arcade business doesn’t have $20 change at all…I went here before as well and it was the EXACT same guy, and he couldn't even give me $10 change…) He explained that sometimes they would give change at night but not around 3pm or so… So my friend had to go and get change. She ended getting a drink from dazzling place across the street cuz seriously.. the food and the drinks inside the Espot is quite expensive… And who told them to not give us change.. (I’m pretty sure it’s a way for them to make more money by forcing us to buy something to get change… There are cheaper options to get change soooo why not.. We don’t want to get $20 worth of loonies as well…)

While she was getting change, I proceeded to play one round of darts with my other friend. We borrowed the darts and started playing.. Yes, to be honest, my friends and I are amateurs in darts… no one told us that we have to be a pro in order to play the dart machine… I thought it was open for ANYONE… The darts they provided aren’t the fancy sharp stainless steel ones.. It’s those cheap, plastic ones.. It’s really easy to break off… And for a newbie, I can’t aim… and i don’t throw extremely hard… I just throw and it hits the hard part of the machine; therefore, one of the plastic end broke off… I asked my friend to replace a new one since she wanted to borrow more darts. We had 3 darts to share among 3 ppl. The “owner” lectured her for it… He said “These are for paying customers only. Do you guys know how to play darts? I can teach you if you don’t know. These darts are valuable. You hold it at the end.”

She came back telling me about this.. I just had enough of their cockiness. Just because this place is the only arcade in Richmond… that doesn’t give him/them the chance to lecture ppl or give ppl attitudes. There are other places for darts/billiards anyway (such as Q1.. we ended up there afterwards) I wouldn’t spend another dollar in this place. I used to come here for pool and other arcades but NO MORE…

As I was returning the darts few minutes after she got replacement, he gave a “what?? Already??” look.. I didn’t want to say anything but just wanted to return… He then saw my friend with a drink from other place and said “Oh by the way, we aren’t allowed outside drinks/food” with an attitude….. We wouldn’t if you gave us change that you were suppose to… good thing we didn’t buy expensive snacks/drinks/food from them…
Written May 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Eric L
Richmond, Canada72 contributions
New arcade games only available here
Feb 2016 • Friends
Saw a new poster showing a new game called "Snookball" -- playing snooker/pool using your foot like soccer instead of using a cue.
Written February 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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