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Aerocar Service

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Driver's understanding of prepaid vouchers were not the best.

I followed the instructions which was to go to the car on a first come, first served basis and... read more

Reviewed September 15, 2019
Stephen27
,
Canberra, Australia
Fast option to get from Vancouver Airport to a downtown hotel.

The service desk is right there when you step outside of the terminal. A car was waiting, the... read more

Reviewed 3 weeks ago
MattKeyzer
Read all 60 reviews
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Traveler Overview
  • Excellent38%
  • Very good11%
  • Average10%
  • Poor5%
  • Terrible36%
Open Now
Hours Today: 12:00 AM - 11:59 PM
Contact
Richmond, British Columbia V6X 3C7, Canada
Website
+1 604-298-1000
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Reviews (60)
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1 - 10 of 59 reviews
Reviewed 3 weeks ago

The service desk is right there when you step outside of the terminal. A car was waiting, the driver, a very nice person originally from India, took our luggage and gave us a very pleasant experience during the ride with him to our hotel. Cost...More

Date of experience: October 2019
Thank MattKeyzer
Reviewed September 15, 2019

I followed the instructions which was to go to the car on a first come, first served basis and showed the driver my "voucher" which was on my phone. He obviously didn't know what it was but we drove off to my destination. So at...More

Date of experience: August 2019
Thank Stephen27
Reviewed August 25, 2019

I did some shopping online when looking for car service to take care of us on a recent cruise out of Vancouver. I decided to call Aerocar. From the conversation I had with their evening phone receptionist, Sybil... to the very positive experiences we had...More

Date of experience: August 2019
Thank mesOklahoma
Reviewed August 16, 2019

I booked the meet and greet service and was required to pay the gratuity at the time of booking. I politely deferred, noting to the rep that if the driver is on time and does a nice job I'll be generous with a tip. They...More

Date of experience: August 2019
Thank El_Hombre_del_Hierro
Reviewed July 30, 2019 via mobile

This car service I booked online from a cruise and received a confirmation email and code. They did not show up at all and then blamed us for not paying. Apparently they have to call you to make payment which wasn't possible from the cruise...More

Date of experience: July 2019
Thank failurenotanoption
Reviewed July 27, 2019 via mobile

Vancouver airport, exited to ground transportation area. Taxis are to the left, and Aerocar service desk is to the right. Car was immediately available with driver. Clean luxury car, polite driver, quick trip downtown for $55. Highly recommend.

Date of experience: July 2019
1  Thank rycebyrd
Reviewed July 10, 2019 via mobile

Arrived after crazy long lines at immigration, traveling with elderly mother, assured car would be there in less than 10 minutes, after 40 minutes no car and no help from their "customer service" and the disappearing desk agent gave up...desperately need competition

Date of experience: July 2019
Thank nyguman
Reviewed May 10, 2019

We recently used Aerocar Service for the first time and were very favourably impressed. After reading several of the reviews, we were a little hesitant booking, but am glad that we went ahead. On 04-22-2019 we required service from our home in Guildford (Surrey) to...More

Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of experience: April 2019
1  Thank RICHARD H
Reviewed May 2, 2019

We arrived at the Vancouver Airport and had been told to use Aerocar Service for our party since it was rather large. They were easy to find at the airport outside the luggage pickup. The girl that was on duty was very friendly and helpful....More

Date of experience: April 2019
Thank grueninger_karen
Reviewed April 4, 2019

Aerocar was great until they raised their prices. they tell me they have raised priced $10-15 THAT IS NOT THE CASE TRY twice that!! WE are all so tired of this, time to get rid of these outrageous prices to get around this city

Date of experience: April 2019
Thank drock5280
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