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Address: Richmond, British Columbia V6X3C7, Canada
Phone Number: +1 604-298-1000
Website
Today
12:00 am - 11:59 pm
Open now
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Hours:
Sun - Sat 12:00 am - 11:59 pm

TripAdvisor Reviewer Highlights

Read all 24 reviews
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  • 8
    Excellent
  • 3
    Very good
  • 1
    Average
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    Poor
  • 10
    Terrible
A great way to start a great evening

I have used Aeorocar several times and have never been concerned about timing, courtesy or overall cost. If you are gtoing out for a special evening I think it brings a little... read more

4 of 5 bubblesReviewed July 29, 2016
Marcus705
,
Vancouver, Canada
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Colleyville, Texas
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 9, 2016

Used aerocar.ca service for port to airport transfer. They were there early, waiting the release from port authority to enter property when we checked in. There was a 20 minute delay because of the port authority limiting the number of limos etc that can pick up at one time. Our driver was courteous, but not particularly outgoing. That was not... More 

Helpful?
1 Thank jferris2016
Vancouver, Canada
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 29, 2016

I have used Aeorocar several times and have never been concerned about timing, courtesy or overall cost. If you are gtoing out for a special evening I think it brings a little extra to your evening.

Helpful?
1 Thank Marcus705
Portsmouth, United Kingdom
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 24, 2016

We had many transfers with this company and they were always there waiting for us several times in stretch limos which we found very amusing and somewhat embarrassing when we arrived at hotels but we found them professional

Helpful?
1 Thank Janet W
Dunedin, New Zealand
Level Contributor
57 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 20, 2016 via mobile

Not knowing how long it would take to get through immigration and customs at Vancouver airport, we were expecting to wait for up to 20 minutes for our pickup to go to our hotel in the city. To our pleasant surprise, a car and driver was waiting at the stand for us. The trip into the city was cheerful and... More 

Helpful?
1 Thank Gnuthad
Vancouver, Canada
1 review
1 of 5 bubbles Reviewed July 10, 2016

total rip off, use a taxi service instead, will double or triple charge you because you are new in town and don't know better. try taxi or uber or anyone else. next time I will hitch a ride in the middle of the night and take my chances instead of getting robbed in broad daylight by these rascals!! in our... More 

Helpful?
Thank alydenyc
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed July 3, 2016

Our travel agent booked us with Aerocar Services for transport from the cruise ship terminal to the airport. We booked and prepaid(plus 20% gratuity) a 12 passenger van with luggage trailer. They finally showed up 30 minutes late and with the 12 passenger van and a suburban. It was irritating that they showed up late, but it was even more... More 

Helpful?
Thank looking4goodeats
CANADA
Level Contributor
84 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed June 9, 2016

When we arrived in Vancouver airport and went to find a cab, but there were none around. My wife who has a problem with walking said to me that why not try the limousine company and see if they would take us to the hotel. We were pleasantly greeted and advised of the cost to our motel in downtown Vancouver,... More 

Helpful?
1 Thank MACK14
AerocarService, Public Relations Manager at Aerocar Service, responded to this review

Dear MACK14, Thank you for taking your time to write your review. We are very happy to hear about your positive experience. We are grateful of your appreciation for recognizing excellent service. Please be assured that we have acknowledged Jimmy for his level of service. We look forward in continuing to exceed you and your family's expectations every time you... More 

vancouver
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed February 14, 2016

I normally take the Skytrain to the airport but my flight left at 6:00am so I booked an Aerocar for sixty bucks to take me from Yaletown to the YVR. I was prepared to pay a premium price for a nice, no hassle ride to the airport at 4:10am. I go outside my condo at 4:10am and there's no car... More 

Helpful?
5 Thank ntscdan
AerocarService, Public Relations Manager at Aerocar Service, responded to this review

Dear Ntscdan, Thank you for taking the time to inform us about your experience with Aerocar. We completely understand your expectations. We strive to provide reliable, convenient and high end service every trip. We apologize for the uncharacteristic service and appreciate your feedback. We will be in contact to discuss further the details of this trip and will definitely look... More 

Brisbane, Australia
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 16, 2016 via mobile

This transfer company was by far the best transfer company I have used. I used this company for multiple transfers while I was in Canada and found them to be prompt with fantastic communication and service from every staff member I dealt with. I changed my booking times a couple of times and nothing was an issue. I would defiantly... More 

Helpful?
1 Thank Carleigh P
AerocarService, Public Relations Manager at Aerocar Service, responded to this review

Thank you for sharing your experience. We are very happy to hear about the fantastic service you received during your trips. We will continue to provide you the prompt and highest level of service every time you book with Aerocar. More 

Vancouver, Canada
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed December 20, 2015 via mobile

Booked Aero Car and paid for in advance 2 days before flight for travel from UBC to YVR. Received 2 email confirmations for payment and pick up at home 7am. 6:40 am Aero Car calls to advise they have no cars available#%^*%#%.. I give the 2 days notice and they can't internally book a car in that time even when... More 

Helpful?
1 Thank johnmalian
AerocarService, Public Relations Manager at Aerocar Service, responded to this review

Dear DesignJunkie, Thank you for taking the time to review our business. I want to inform you that Aerocar Service is currently under new management and are taking all measures to ensure that our clients have the highest level of service. I sincerely apologize for your experience in the past and we hope to have an opportunity to serve you... More 

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Typical questions asked:
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  • Is there a restaurant or café onsite?