To begin, wifi password was not offered upon check in. Staff looked very tired. I visited this lounge during breakfast, there was staff behind the bar where there was a cappuccino machine, when people came to the bar to ask for a coffee, they were...More

I booked a three hour slot for my return journey from Pearson. There was a queue that didn't seem to be moving and I couldn't work out why they were taking so long to let people in. There was a sign up saying that walk...More

Visited as the business lounge for Cathay Pacific. Disappointing that Cathay would allow this lounge to represent their brand. While there is clearly more space, much of it was blocked off, leading to severe overcrowding. Due to overcrowding, there was barely anywhere to sit. Seats...More

This lounge is being renovated and was not worth the money. It was so hot I was unable to make complete use of it and left after one hour.

We booked this lounge, as when we travel we like to be comfortable. Compared to Strata Longe in Auckland, this lounge is terrible. The food selection is minimal. Only singles are served in spirits and the seating, though comfortable is old and dirty. Look into...More

Charged use $61.oo a piece you use at the door, and once we paid and got in the place was packed. Then we looked at the food only to see an empty fridge with 3 packs of salad dressing and a leaf of lettuce. Moved...More

If you don’t like fish for your hot food selection don’t come here. Prawns or Pollock only. Staff wouldn’t give me a drink of cranberry juice unless I wanted alcohol as well which was quite odd. Hot food that was on offer was dry and...More