Auckland Adventure Jet
Auckland Adventure Jet
4.5
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About
Auckland Adventure Jet is a thrill seeking adventure activity in Auckland. Enjoy a 30 minute jet boat ride on the Auckland Harbour, including spins, tricks and a high speed adrenalin adventure you'll never forget! Experience the beautiful Waitemata harbour with us aboard the fastest jet boat in Auckland. New Zealand jet boats are world famous and Auckland Adventure Jet is the original jet boat ride on Auckland's harbour. Our jet boats have incredible acceleration, speed and manoeuvrability.
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Auckland Adventure Jet
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(52 reviews)

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
399 reviews
Excellent
315
Very good
60
Average
15
Poor
1
Terrible
8
Tracey F
Auckland, New Zealand53 contributions
Jan 2021 • Family
Our boys aged 21 and 12 went on this experience. The older one has previously had a similar experience in Queenstown, but both absolutely, throughly loved this ride. We waited at a nearby Cafe for their excursion to finish, and they waddled over to us when finished, literally dripping wet from head to toe, with huge smiles on their faces. They said there were 180s, quick stops (leading to drenching) and lots of speed and would do this again in a heartbeat, (highly advise to take a change of clothes).
I purhased vouchers through grabone and had no problem with using them, although it was a bit tricky contacting to book due to the time of year and limited office hours, but wouldn't say to be deterred by this, as the experience made it an overall positive experience.
I purhased vouchers through grabone and had no problem with using them, although it was a bit tricky contacting to book due to the time of year and limited office hours, but wouldn't say to be deterred by this, as the experience made it an overall positive experience.
Written January 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha B
Auckland, New Zealand66 contributions
Sep 2022 • Couples
Highly recommend for a fun ride out on the harbour, sat in the seats you get the wettest in and loved it, smiled from ear to ear and laughed. Jet boat went under harbour bridge and past sugar factory, life jackets provided and lock up for phones etc. expect to get wet and take into consideration sometimes boat can’t operate due to weather restrictions.
Written September 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
claudy2000
Canberra, Australia17 contributions
Dec 2017 • Family
We all loved our key boat ride - it was fast and fabulous but be prepared to get very wet!! Great value and a fun way to see Auckland Harbour. The team and driver were all professional but loads also lauds of fun.
Written January 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We are so glad you enjoyed the experience we offer
Written January 26, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John D
1 contribution
Dec 2019
Ww had pre-booked for the 31st December 2019 at 11:00am on the 21st December. On that morning of the 31st we received an email stating that 11:00am bookings were no longer available. We attempted to call them numerous times and they did not pick up the phone.
We lost $249. I felt that this organisation is so unethical.
We lost $249. I felt that this organisation is so unethical.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
foodtravellauren
Auckland, New Zealand21 contributions
Jan 2021 • Couples
DO NOT use this place. We booked with them and never got a confirmation even though we paid online. We called and emailed multiple times with no answer. A few days later we got a phone call confirming our trip which was for my birthday. The morning of the day we got a text saying the trip was cancelled as they were waiting on parts for the boat. We were very disappointed. We know from other reviews that this has been an ongoing problem but thought we would try it on the off chance. We have contacted them to try and get a refund with no answer. Very very bad service.
Written January 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OrdosDeviator
126 contributions
We booked through bookme, upon arriving they were nowhere to be seen. A phone call to them claimed they had emailed us at a co.nz email address..
I’m not from New Zealand and signed up through a third party site, so there was no chance the email address was incorrect since I had received confirmation of the event.
It was perfect weather for it, and unfortunately this this was the last day in the country. Nearby businesses to the pier have also said they have received multiple complaints about this company, typically from no shows, cancellations, time changes, speeding in the harbour and safety concerns.
I’m not from New Zealand and signed up through a third party site, so there was no chance the email address was incorrect since I had received confirmation of the event.
It was perfect weather for it, and unfortunately this this was the last day in the country. Nearby businesses to the pier have also said they have received multiple complaints about this company, typically from no shows, cancellations, time changes, speeding in the harbour and safety concerns.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KathB519
Melbourne, Australia48 contributions
Dec 2019 • Friends
Unfortunately we didn’t have a JET BOAT experience due to a boat breakdown. It would’ve been fantastic if we were notified.
Written December 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
801edithr
3 contributions
Mar 2016 • Friends
Was really excited about going on an Adventure Jet ride. Prior to boarding was offered a poncho and sunglasses. I took the poncho and asked the staff member handing them out whether I had to wear the adventure jet sunnies or whether my personal ones would be OK to use. I was assured, as was another passenger on the boat, that mine were absolutely OK to use and would be fine. At some point during the ride, the jet boat which was going at speed, was stopped suddenly and tipped forward by the driver. A massive wave, which one of the girls sitting next to me likened to a tsunami, washed over the entire boat. As I was sitting in the back, I felt its full force and it washed my sunglasses, as well those of another passenger, off my face with it. I immediately told the driver who just laughed it off. I have had email correspondence with Adventure Jet who are claiming that I should have taken their sunglasses, they were after all offered to me. When I noted that I was told by their staff that mine would be OK to use and would not come to any harm (which they have not denied), they noted that the responsibility was mine not theirs, even though I acted in good faith on their advice and experience. I am now $450 out of pocket and have lost my sunnies to boot. Not good enough Adventure Jet.
Written March 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse C
4 contributions
We arrived early to the jetty to be told that our boat was being repaired and their was to be no tour. No one informed us of this prior. If we had known , we would of booked elsewhere , so our day in Auckland had gone to waste.
The staff promised a complete refund that day 30.11.19. It is now a week later and no refund nor are they responding to my calls.
Very unprofessional .
The staff promised a complete refund that day 30.11.19. It is now a week later and no refund nor are they responding to my calls.
Very unprofessional .
Written December 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, you were notified when you arrived to us that the vessel had broken down. Unfortunately we do not control when this happens but it does throw a spanner in the mix. We had the vessel break down just before your arrival so were abit short of time to contact you. As for your refund we have had no other correspondence with you except this, there are many ways you can contact us via email at info@aucklandadventurejet.co.nz, facebook and telephone on 0800255538. We thank you for your review
Written December 15, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mtvessel
Sydney15 contributions
Jan 2018 • Family
We had a great day out in Auckland, topped off by a fantastic Jet Boat ride. Everyone at Auckland Adventure Jet was helpful, friendly and polite, the price was good and the experience was heaps of fun.
Written January 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. I'm glad to hear you had a great day in the beautiful Auckland city and then to finish the day on the Auckland Adventure Jet. Our staff love to make customers happy.
Written January 15, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khushi
Canberra, Australia2 contributions
Hi,
Are 5 year olds(19kg weight) allowed?
Bigcookiebear
Auckland, New Zealand188 contributions
Yes, so long as they can fit in a life jacket with an accompanying adult of course.
Sharon E
3 contributions
Web site says definitely no phones.....do they have lockers available?
daeb141
Auckland Central, New Zealand3 contributions
Does it run in the rain?
darrenpI1241MX
2 contributions
I believe it does and they do provide you with poncho raincoats also well worth it
Askifi
Forster, New South Wales, Australia10 contributions
How long does the jet boat ride go for?
AdventureJet
Auckland, New Zealand2 contributions
Hi there the ride is 1 hour. 35 to 40 minutes on the boat.
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Auckland Adventure Jet - All You Need to Know BEFORE You Go
Auckland Adventure Jet Information
| Excellent Reviews | 300 |
|---|---|
| Very Good Reviews | 58 |
| Auckland Adventure Jet Photos | 23 |


































