Jump and Bounce

Jump and Bounce, Spokane Valley: Tickets, Tours, Address, Phone Number, Jump and Bounce Reviews: 3/5

Jump and Bounce
3
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Suggested duration
1-2 hours
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3.0
6 reviews
Excellent
2
Very good
1
Average
1
Poor
0
Terrible
2

Roving633566
1 contribution
Undependable and Horrible Customer Service
Feb 2019 • Family
We were taking our daughter here to celebrate her birthday, had four kids packed into the car and off we go to have fun at Jump and Bounce. The door is locked and closed up when we arrive, at the scheduled open jump time that had been posted the day before. I drove home with crying children, and tried to do what I could to salvage the day for them. I left a phone message explaining we were there, and what happened to the staff? Why wasn't anyone there? I received NO call back. I sent the children's grandmother over there a week later because its almost impossible to get anyone to pick up the phone. She put me on the phone with the owner. The upshot of it was that the owner claimed it was my fault for not checking his status on Facebook an hour before we left for Jump and Bounce, and that the weather was so bad, he didn't feel like driving into work that day. Every other business in Spokane was open (I know because we later ended up at the Valley Mall, and every store was open), but he didn't feel like it. So, my daughter's day was ruined, and NO apology was offered to me. This owner does not know how to run a business, keep appropriate hours, or know anything about customer service. Do not go to this place or plan anything here unless you welcome disappointment in your life. You can never be certain whether it will be open or not, and you'll have lots of upset kids to deal with on the drive home.
Written February 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

joannami09
Spokane Valley, WA31 contributions
Birthday party success
Oct 2018 • Family
This establishment was intended for private parties (for the most part), only filling in the gaps of their schedule with “open jump” —so it’s rare for us to catch it on a day they’re open. We discovered this place by attending a birthday party and knew we needed to host a party here in the future. The cost is too high, but they’re the only place in town like this- and we found it worth it. Clean facility, friendly owners, everything went smooth and I loved having to do minimal decorating and minimal clean up. They provide a fridge in the party rooms which is great. I would host another party here or recommend it to my friends. They have several bounce castle style jumping toys, a multi-level maze type climbing structure with two slides, lots of riding toys and an area for smaller children too.
Written November 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tracey H
98 contributions
Pricey, But Fun
Sep 2018 • Family
It’s a bit expensive, but a great place for kids to jump, bounce, flip, and generally burn off energy. I’m not a fan of the price increase just because it’s a weekend.
Written September 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kelly J
1 contribution
They are never open
Sep 2018 • Family
As they suggest, you call on Monday to find out the few hours they are open per week. What is the point of a business that is geared towards kids but they are closed weekends and every day after kids get out of school. The schedule changes weekly but if you are a working adult, you will never be to this place unless you book a party and it is not the nicest place on earth for that either. Hands down, a complete waste of time if you are looking to entertain your kids.
Written September 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

jeromew323
Thompson nd.227 contributions
Very cool place
Apr 2018 • Family
went there for granddaughter's birthday party what a cool idea bounce house in doors so no matter what the weather is you can still have your party the owners are awesome people really in joyed myself
Written May 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

tlc78
Lisbon, Portugal234 contributions
When the kids need to run off some energy
Dec 2017 • Family
We have been to Jump and Bounce many times with our grandkids. It is a large indoor amusement park with lots of bounce toys. The kids can run and climb and jump to their hearts content. It is pretty safe, just have to watch for times when it is over-crowded.
Written January 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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