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Wanua Adventure

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Labuan Bajo, Indonesia
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About Wanua Adventure
Join with us in Sailing Komodo package Amazing trip Island, beach, coral, sea, fish, dolphin, manta, dragon ect
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Hours Today: 7:30 AM - 7:30 PM
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adeline1610 wrote a review Mar 2020
United States12 contributions4 helpful votes
Went with Wanua Adventure on a 4d/3n Labuan Bajo to Lombok trip. Unfortunately, our boat got turned back as Lombok harbour closed on us when we were halfway across. The boat team, led by our captain Juma and our guide Dedy, were stellar in keeping everyone calm and positive, coming up with carious other acitivities as we turned back towards Labuan Bajo.
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Date of experience: March 2020
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John doe wrote a review Mar 2020
1 contribution
I booked with them cause of good reputation but we lost an entire day cause the engine was broken and were refused any request for partial refund or even an apology, the tour guide was very creepy about the situation and very unpleasant would suggest to reconsider another company
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Date of experience: March 2020
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Response from wanuaadventure_id, Direktur Penjualan at Wanua Adventure
Responded Mar 13, 2020
Hi, our guest thank you for choosing us to serve you on your trip in indonesia (to komodo park) First of all, we apologize for any inconvenience for damage to our ship before the journey begins. we have done everything in our power to make that day run smoothly. but the problem above is completely out of our control. and apologize for our lack of preparedness in anticipating this. To be honest, we have proposed options to our guests before this trip is completed at Labuan Bajo, as an apology and as a substitute for the late departure mentioned above. We will improve our guide's communication skills, because we think the problem is our communication. We have met another guest (same departure with you). and they understand enough of this problem. Many times, we apologize for this. for the problem guide, we apologize profusely. We will try to gather information and provide education to all our guides in the future. Thank you for your time Best regards Fendi WANUA ADVENTURE
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Lindey v wrote a review Mar 2020
Gili Trawangan, Indonesia4 contributions
Awesome boat trip from Lombok to Flores! Tri is absolutely the best tour guide, and made sure everything was well organized. He even tucked me in when I felt seasick! Best activity I’ve done in my trip so far!
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Date of experience: March 2020
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Response from wanuaadventure_id, Direktur Penjualan at Wanua Adventure
Responded Mar 13, 2020
Hi Lindey Thanks for your Review, My friend we appreciate and thank you for your trust in us. Enjoy your travelling ^_^ Best Regars Fendi WANUA ADVENTURE
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Alfred Karlsson wrote a review Mar 2020
3 contributions
This was for sure the best thing me and my friends did in all of our trip in south rast Asia. All the stops were great and our guide Tri was amazing aswell as the rest of the crew on the boat. The only thing I wish would be more clear is the fact that it's a long drive from THE meeting point in Lombok to the pier the boat is leaving from (around 3 hours extra). But even with that in mind it was wonderful and i would recommend everyone in Lombok to do this trip.
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Date of experience: March 2020
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Response from wanuaadventure_id, Direktur Penjualan at Wanua Adventure
Responded Mar 13, 2020
Hi Alfred Thanks for your Review, My friend we appreciate and thank you for your trust in us. Enjoy your travelling ^_^ Best Regars Fendi WANUA ADVENTURE
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musa t wrote a review Jan 2020
Jakarta, Indonesia1 contribution1 helpful vote
My experience was horrible. The cabins were small and the bathroom had a weird layout. No one in the crew can tell you if something is happening. The food was repetitive, there were no activities during night. A trip marred by numerous unpleasant experiences by rude, incompetent staff WORST AND MOST DISGUSTING CRUISE EVER!!!!!!!!!!!!!!! I only wish i could give zero stars
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Date of experience: October 2019
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Response from wanuaadventure_id, Direktur Penjualan at Wanua Adventure
Responded Feb 1, 2020
Hi my friend We are sorry. We not work trough out rainy season (at this momment). I think you join not with us. We try to serve best service. Please contact us if you need mote information. We Will try to serve you. Thank you Best Regard Fendi
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