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Certificate of Excellence
Traveler Overview
  • Excellent89%
  • Very good9%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“new zealand”(88 reviews)
“cruise ship”(43 reviews)
“te puia”(23 reviews)
About
We offer a range of small group, friendly and professional tours tailored specifically for cruise ship passengers arriving into all the ports of call in New Zealand and Australia. Choose from our standard tours or design your own one. With over 17...more
Suggested duration: More than 3 hours
Contact
Hangar AS8, Mount Maunganui, Tauranga 3116, New Zealand
Website
+64 7-574 1779
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Reviews (404)
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All reviews new zealand cruise ship te puia great tour hobbiton tour small group tour kiwi orchard antarctic centre green dragon knowledgeable guide celebrity solstice meeting point recent cruise day trip outstanding service excellent commentary wealth of knowledge
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1 - 10 of 400 reviews
Reviewed today

Start of the tour was well organized and easy to find being right next to the ship. Bus was clean, modern and Andrew our driver/guide was informative and fun at the same time (5 stars). All the major locations were covered and an appropriate amount...More

Date of experience: January 2019
Thank pynegar1956
Reviewed yesterday via mobile

I would like to express my appreciation of Shore Tours - Hop on Off City Tour. We arrived by Norwegian Jewel Cruise Line at 6.am. We had been booked with another Tour Company for our Rotorua experience . After waiting for over an hr the...More

Date of experience: December 2018
Thank carole_sattler
Reviewed yesterday

highly recommended! Tour guide was knowledgeable friendly and flexible.Scenery was wonderful, wineries were fantastic, we all thoroughly enjoyed the experience.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Passport67330305743
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded today

Hello Passport67330305743, thank you so much for your review and recommending us to others. We are rapt you enjoyed your tour with us. Kind regards Kim

Reviewed 5 days ago via mobile

Our guide, John, was fantastic. We learnt so much and he related it all in an interesting way. Both sites were great and we also stopped and saw kiwi fruit growing on the way back. Easy to find the tour when we got off the...More

Thank Belle-tiran
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 4 days ago

Hello Bell-tiran, thank you for your review and recommendation to others. Nothing beats going on tour with a guide who is a local and has a wealth of knowledge of his or her region. John is one of those awesome guides for sure. Glad you...More

Reviewed 1 week ago

Prompt pick-up and well timed return. Very friendly and safe driver in a comfortable van. He showed us lots of interesting places and made it a lovely day for us. I would recommend Shore Trips & Tours.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank crnslcl
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 4 days ago

Hello crnslcl, thank you for recommending us to others. We really appreciate it. We are pleased you had a great day out and we look forward to maybe seeing you again one day. Kind regards Kim

Reviewed 1 week ago

Tour guides very knowledgeable, excellent service and always keeping an eye on the clock to make sure we’re back on the ship on time.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Flyer66154133172
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 4 days ago

Hello Flyer, thank you for recommending us to others. We are rapt you enjoyed our service and would definitely book again. We can't ask for more than that. Thank you. Kind regards Kim

Reviewed 1 week ago

We are so happy we chose Shore Trips & Tours for our recent Shore tour in Wellington, New Zealand. It was a perfect day. Our driver and guide, Ian, was friendly & knowledgeable and provide is a relaxing tour. We did the Wellington Highlights tour...More

Review collected in partnership with this attraction
Date of experience: December 2018
Thank angeltravellergirl
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 4 days ago

Hello AngelTravellerGirl, thank you so much for your warm and positive review. Our guides are all passionate locals who really enjoy sharing their home with visitors and Ian is no exception. We are pleased you had a great and relaxing day. Kind regards Kim

Reviewed 2 weeks ago

This was an excellent tour. Stuart, the tour leader, went out of his way to show us things and inform us of information about where we were. He was very friendly and helpful. As I was the only person who had booked the Polynesian Spa...More

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Navigate45735096595
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 1 week ago

Hello Navigate, thank you for your wonderful review. We sincerely appreciate you taking the time to share with others your experience and we are rapt you had a fabulous day out. Kind regards Kim

Reviewed 2 weeks ago via mobile

We had the best time. Once we got off our cruise ship our guide was there waiting for us. The trip was great and at the end because they had changed to a larger bus they refunded us $10 each. Best tour I’ve ever done!

Thank Alicat911
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 1 week ago

Hello Alicat911, wow! We couldn't ask for a more wonderful review! Thank you so much. Sincerely appreciate it. Kind regards Kim

Reviewed 2 weeks ago

The day couldn’t have gone better. We visited two attractions in one (geysers and Hobbiton) with wonderful commentary from our knowledgable guide Dave. All in all a brilliant day.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Nerak1960
KimScanlen, Manager at Shore Trips & Tours, responded to this reviewResponded 1 week ago

Hello NorthStar, thank you for your review of our Rotorua and Hobbiton combo tour. You are most certainly right it is a fabulous tour and day out. We are very pleased you had a brilliant day. Kind regards Kim

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Questions & Answers
Ask a question
travel32956
June 6, 2018|
Answer
Response from Gourmetdiner123 | Reviewed this property |
I am struggling, because Trip Adviser won't allow me to provide you their contact information. I just googled them and found them ...they are not the first listing, but they are listed if you google Shoretripsandtours. Ian... More
1
Vote
briano306
May 9, 2018|
AnswerShow all 7 answers
Response from dalskier | Reviewed this property |
We did not do the tour of the Hobbiton Movie set. However, we did use this company while on our cruise in December. We found the cost to be so much better than thru the cruise ship and were able to do the arrangements while... More
1
Vote
mumsyyols
February 27, 2018|
AnswerShow all 3 answers
Response from Gourmetdiner123 | Reviewed this property |
On our cruise, we were scheduled to go to South New Zealand, but the cruise ship didn't go to Wellington due to a cyclone and we were re-routed. I emailed Ian and advised him of the problem, and all of our pre-paid tour fees... More
0
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