Mount Hot Pools
Mount Hot Pools
4.5
6:00 AM - 10:00 PM
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
6:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM
About
As far back as 500BC, Hippocrates recognised the benefits of warmed seawater for its ability to rebalance and detoxify our bodies. Salt water bathing was believed to improve mobility by easing muscle and joint inflammation, and general aches and pains. Today, those healing properties remain, and it’s all right here beneath the majesty of Mauao, Mount Maunganui. Come and soak in our heated salt water pools and experience the benefits for yourself. Top it off with a massage from our friendly and experienced therapists to really treat your body.
Duration: 1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
459 reviews
Excellent
241
Very good
160
Average
33
Poor
12
Terrible
13
N K
Auckland, New Zealand1 contribution
Oct 2020 • Family
Terrible experience. Vikki lifeguard had major attitude, caused a confrontation and behaved totally immature smirking and laughing at myself and my children. No manager on duty. Have complained to bay venues as we felt so uncomfortable we left. Rules have become strict about having children in the pool even though my children were all teenagers apart from one 10 year old. I actively supervised and they were all within 2 metres of me. I was taking photos of them and still engaging in conversation from the poolside. I had one headphone in and one ear free and demonstrated to Vikki that I could engage in conversation and hear and see my children at all times. Vikki would not leave me alone and then brought another lifeguard into the confrontation. When I asked to speak to who was in charge I was told no manager was on that day. Really unpleasant experience. Rules changed only 1 month ago and the lifeguards are on a power trip. We were regular users of the pools before this experience and we always had a lot of fun. They have absolutely ruined it for us and we won’t be back.
Written October 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora Nichole
Thank you for placing your feedback regarding your experience at the Mount Hot Pools. I have reviewed your feedback, report written by the staff on the day and CCTV footage of your visit. From what I observed you were informed of our supervision requirements upon entry, then by our Team Leader on poolside while your headphones were on and then re-informed of these requirements when you still did not meet them by our Onsite Supervisor. We at Bay Venues are dedicated to the safety of everyone visiting our venues, with an extra focus on children 10 years and under. Our staff acted in accordance with our ‘Keep Me Safe’ Child Supervision requirements in that a caregiver 16 years and over must be actively supervising children 10 years and under, with no distractions. When approached to remove your headphones while supervising your child, had you done this they would have not approached you again.
Please find further information here:
taurangapools.co.nz / keep-me-safe
We are sorry you left feeling underwhelmed with your experience and hope you now feel better informed on the supervision requirements across our 5 Tauranga Aquatic Facilities for smoother future visits
Kind Regards
Matthew Strange
Manager: Mount Hot Pools
Written October 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
775gilvray
Cambridge, New Zealand205 contributions
Sep 2020
We were able to book a private pool on line with absolutly no bother. We found the pool to be too hot for us and in hind sight should have just used the main pool. A private pool for 2 seniors was $32.00.Was just a little bit smelly around the edges under the wooden frame...could do with a bit of a spruce up. Other than that it was just OK.
Written September 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Gilvray
Thank you for your review and feedback.
All the best
Mount Hot Pools Crew
Written October 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt
Tauranga, New Zealand1 contribution
Sep 2021 • Friends
Haven’t used the Hot pools since the last maintenance closure and decided to give the private pools a visit. The upgrade in tiles choice and Bluetooth speaker made it feel very Luxurious.
The whole facility was very clean and super friendly staff.
The whole facility was very clean and super friendly staff.
Written September 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Freedom
Thank you for your review. We are delighted you enjoyed your visit and enjoy our tile choice in the private pools
Best regards
Mount Hot Pools Team
Written December 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate C
Brisbane, Australia105 contributions
Mar 2020 • Couples
Himself and I, after climbing Mount Manganui decided to try the Mount Hot Pools. We were not disappointed! Temps range between 31 and 37 degrees Celsius and really helped those aching muscles. Highly recommend!
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kate
we are rally happy to hear that you enjoyed your visit. Thank you for taking the time sharing your experience
All the best
Mount Hot Pools Crew
Written March 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tasman Travels
56 contributions
Mar 2023 • Couples
Just lovely! We popped in over the weekend. What a lovely place! We had a Private Pool which was perfect, the perfect temperature, setup, vibe, so worth it, and the Public Pools are epic! Friendly for people of all ages to have fun or just chill. Neza at Reception was lovely and Jessica who we arranged our experience through was so professional and friendly. We highly recommend coming along to Mount Hot Pools!
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kate C
Brisbane, Australia105 contributions
Jan 2022 • Couples
Himself and I, after climbing Mount Manganui decided to try the Mount Hot Pools. We were not disappointed! Temps range between 31 and 37 degrees Celsius and really helped those aching muscles. Highly recommend!
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kate
Thank you for your review. We are delighted you enjoyed your visit and recommendation
Best regards
Mount Hot Pools Team
Written December 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elise
Auckland Central, New Zealand111 contributions
Nov 2020 • Family
Great for families! Lots of space and several different temperature pools. Need to keep an eye on pool depths though, it does change. The kiddie pool was popular with both our 5 and 7 year old. We also got a rousing game of Marco polo going with about 10 kids. Not much seating available.
Written December 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane O
Dunedin7 contributions
Jun 2020
Visited the Hot pools on a Saturday. Very well maintained and friendly reception staff. Several pools to choose from. Only slight negative is that the lifeguards made no attempt to keep the one swimming lane free for lap swimmers so other pool users were constantly intruding into the lane.
Used the massage facilities and cannot recommend highly enough the wonderful and expert massage that I received from Roberta
Used the massage facilities and cannot recommend highly enough the wonderful and expert massage that I received from Roberta
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Diane
Thank you for your time reviewing and kind words about your experience. I have passed your feedback on Roberta
All the best
Mount Hot Pools Crew
Written October 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter K
19 contributions
Jun 2020
I had an amazing massage with Justine followed by a soak in the hot pools. Very clean and well maintained, with jets for a bit more massage. Friendly and helpful staff made for a very pleasant experience. Highly recommend
Written June 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ingridh173
Nelson, New Zealand143 contributions
Aug 2022
We enjoyed our evening soak in the salt-water hot pools. There was plenty of space and variety of niches to sit in. Very clean and well looked after, with a good level of staffing to ensure safety. The only two negatives were the indequate number of showers for women (especially when people take more than 5 min showers), and the hot spa was not working properly, with several jets out of action. But overall a great experience and we will be be back!
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ingrid
Thank you for your review. We are delighted you in the main enjoyed your visit
Best regards
Mount Hot Pools Team
Written December 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can I bring food on site or is there cafe or food I can purchase on site 😁 thanks
Genn S
Hamilton, New Zealand77 contributions
SORRY!! My previous reply was for a different hot pool, so please disregard.
You can take your own food, but the shop only sells swim wear, a few souvenirs, ice creams and a few cold beverages from a fridge. It’s right next to all the main row of shops and restaurants though, so it’s very easy to get something before or after if you want to.
houseee
Brighton, UK133 contributions
Do you need to bring your own towels?
Michelle S
Auckland Central, New Zealand400 contributions
yes
Sue T
uckland1 contribution
I wonder how safe is the water.Do you have regular monitoring? What chemicals, if any, are used to ensure water quality? Thanks.
Pete
Brisbane, Australia242 contributions
Once upon a time it was just hot sea water, but these day the sea ain’t what it used to be, so they now have to treat it with chemicals so it’s “clean”.
samanthahiew
Auckland Central, New Zealand3 contributions
Hi should I book in advance or can I show up and pay admission? Thanks
Mt_Hot_Pools_Manager
Tauranga, New Zealand
Hi Samantha
You can just pay on arrival or you can pre-purchase on our website. If you would like a private pool or massage then bookings are required.
Regard
Mount Hot Pools Team
Mary K
Hong Kong17 contributions
Can I catch public transport, eg. train or bus, to Mount hot pools from Rotorua i-site?
Mt_Hot_Pools_Manager
Tauranga, New Zealand
Hi Mary
You would need to bus from Rotorua to Tauranga and then change to the local Bay Bus service from Tauranga to the Mount Hot Pools. The bus stops directly outside the complex
ShirleneSydney
sydney1 contribution
Are you open every day and whst is the cost.
jacqui p
Portsmouth, UK98 contributions
Hi they open 6am-10pm Monday -Saturday Sunday 8am-10pm. It's costs $11 for adults 2-4yrs $5.80 hope this helps you. Enjoy it's a fab place.
Shar B
Humpty Doo, Australia15 contributions
Is there any sulphur in the pools. My partner is allergic to sulphur?
Mt_Hot_Pools_Manager
Tauranga, New Zealand
Hi Shar
The water is natural ocean water with chlorine. It is geothermally heated but the two waters don't mix and the bore water does not enter the pool at all
Regards
Mount Hot Pools Team
mirike123
New South Wales, Australia155 contributions
My hubby and I arrive on 2nd Feb 2017 on Radiance of the Seas. We would like to book a private pool for a short time after 2.pm.
How do we go about doing this? How long does it take to walk up to Mt Wanganui if u r reasonably fit but not rushing?
Wildzog
Tauranga, New Zealand282 contributions
A trip up the Mt takes about 45mins to 1 hour .
Ring the Hot Pools and book the private pool for the time and date you require. They have just finished renovating them and they look fantastic .
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Claim your listingMount Hot Pools - All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Mount Hot Pools
- According to Tripadvisor travelers, these are the best ways to experience Mount Hot Pools:
- Cultural Walk of Mauao (From $28.35)
- TAURANGA SHORE EXCURSION: Epic 25 min V8 Trike tour of Mt Maunganui & Tauranga (From $126.00)
- Mountain to the Sea - Waka Ama and Cultural Mauao Walk (From $103.95)
- Mount Maunganui Self-Guided Audio Tour (From $15.29)
- Intro to Waka Ama Lesson (From $34.65)
- Hotels near Mount Hot Pools:
- (0.03 mi) Ground floor apartment at the base of the Mount
- (0.09 mi) Capri On Pilot Bay
- (0.06 mi) The Pacific Apartments
- (0.07 mi) Mount Maunganui Beachside Holiday Park
- (0.09 mi) The Beaumont
- Restaurants near Mount Hot Pools:
- (0.01 mi) Copenhagen Cones
- (0.03 mi) Mount Pizza
- (0.03 mi) Pizzaroma
- (0.03 mi) Turkish to Go
- (0.09 mi) Pronto
Mount Hot Pools Information
Excellent Reviews | 241 |
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Very Good Reviews | 160 |
Mount Hot Pools Photos | 65 |