Termas Cacheuta - Terma Spa Full Day

Termas Cacheuta - Terma Spa Full Day

Termas Cacheuta - Terma Spa Full Day
4.5
10:00 AM - 6:30 PM
Monday
10:00 AM - 6:30 PM
Tuesday
10:00 AM - 6:30 PM
Wednesday
10:00 AM - 6:30 PM
Thursday
10:00 AM - 6:30 PM
Friday
10:00 AM - 6:30 PM
Saturday
10:00 AM - 6:30 PM
Sunday
10:00 AM - 6:30 PM
About
Situated in Mendoza, in the middle of the Andes, by the Mendoza River, the Thermal Spa smoothly blends in with the Mendocinian landscape. A group of stone pools are combined with modern hydrotherapy equipment to allow the guest enjoy both the thermal water and the natural surroundings. The program for the day includes a full day, from 10:00 to 18:00hs and the exclusive Criollo Lunch Buffet. Kids under 14 years old are not allowed.
Duration: More than 3 hours
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4.5
4.5 of 5 bubbles844 reviews
Excellent
487
Very good
226
Average
69
Poor
24
Terrible
38

Leslie
Birmingham, MI197 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
So glad we spent a day here! It was impossible to get a day pass for the spa, so we signed up for the mindfulness day. It was a full, silly, relaxing day of pool exercises, hot and cold springs, mud baths, walking on rocks for some footwork, sauna, and then a sound bath (not sure what else to call it!) that was amazing. We had some time to explore the spa for a few hours on our own too, and enjoyed the massive buffet lunch and some wine at the hotel restaurant. It is difficult to get to this spot without a car of your own or staying at a bigger hotel in Mendoza, but we made cabs work!
Written February 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leslie thanks a lot for your review! so glad you enjoyed the Mindfulness experience.
Written March 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elizabeth S
Toronto, Canada1 contribution
3.0 of 5 bubbles
Feb 2015 • Friends
Beautiful view! Amazing buffet lunch! This is a great place for ladies and couples. I was with 3 other women and were surprised to find out that we had to pay for robe and slippers after paying full price. I wished I was told of all the additional costs, even for a feminine pad! It was not the cost but the principal, offer a full service. I have been to many spas and everything is provided. We were given 1 small towel each. I don't know what the towels were made of, but they felt like an old rag and rough. The massage rooms were in another building, the so called rooms were cold, the beds again had rough sheets, and towels to lie on. My suggestions would be to just keep the pools open offer bath robe and slippers service and lunch buffet, only, and install private shower stalls. Till management is ready to offer proper spa services in a warm, relaxing and cozy place.
Written February 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mdolling83
London, UK19 contributions
2.0 of 5 bubbles
The word spa should be deleted from the name.

My friend and i visited the spa with excitement hoping to have a relaxing day. I was also hoping to treat myself to a massage or facial too. Reading the reviews and checking out the website we were pleased with what we had signed up for which was through our hostel in Mendoza. We got picked up by a mini bus and the lady told our hostel manager that she couldn't speak english but once we got to the spa everything would be explained to us. This was fine we listened to her in spanish on the way there explain to about 7 out of 13 people who could understand what the day would entail and the extra treatments you could receive. Once we arrived we gathered in a group and a guy came over to introduce us to the spa and explain the details. He proceeded in spanish and said he would tell us it all in english after. After about 6 minutes he finished and started to walk off to which we asked him if he could tell us in english what he had told the others. He spoke for about 1.5 minutes and then we had to wait to pay. Nothing about the treatments was explained to us and we were also not told that we had to pay for the robes, something ive never experienced in other spas. On first impressions the spa wasn't as good as i thought it would be. The hotel looked nice but once we got to the changing area and then spa ( we had to wait around for about 15 mins before we could change) it wasn't as plush. The thermal pools were nice however busy with quite a lot of people. The mud was also enjoyable and there were a few areas you could sit with it on and wait for it to dry. Everything else about the spa experience wasnt that good in my opinion. The lower grass area designated to sunbathing with lounge beds was scruffy and the grass was overgrown with gravel laying around. There was also building work going on so builders were in the same vicinity and a generator, saws, drills and hammering was going on all day. We also had the workman's radio playing. There was no tranquil music which is another thing i have experienced at most spas. I just wasnt impressed overall and definitely would not go again. The lunch buffet was good food and i suppose this was the highlight of the day
Written January 9, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your comments. However, I would like to leave you our feedback. You came to Mendoza, Argentina a place our first language is Spanish and where there are lots of people who does not speak any other language. With this I am trying to tell you that even though we try to hire people who speak English, sometimes, for some jobs there are no bilinguals available. And regarding the 1,5min explanation, I am sure it is enough for a place where all you have to do is enjoy the landscape, the thermal water and your company. The other thing that I consider important to remark, also for others travelers to know is that you have paid 41 Pounds, 47 Euros or 50 US Dollars. This is not a very competitive price, considering that you are spending a whole day in a remarkable place, with first class thermal water and, as you pointed out, a great Lunch Buffet. Forgive us for the long grass and for the noises of the builders (we are building new changing rooms and reception area)
Written January 11, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pomodorofan
Redmond, WA22 contributions
4.0 of 5 bubbles
We spent a wonderful day at the Termas Cacheuta Spa. We arrived at 10:30 am and spent the day. The hot springs are located inside and outside and the location is beautiful. The price for the full day, which includes lunch and the baths is about $53 per person and the cost to rent a robe is $3.50 Renting the robe is definitely worth it, but be sure to bring your own flip flops or sandals unless you want to wear your street shoes to the baths. We also had 30 minute massages for $17 per person. The massage was wonderful and very relaxing. Be aware that the building where you get the massage is a short walk outside from the main building and you probably won't want to wear your wet bathing suit so having a robe is handy or getting dressed again is an option. The lunch was a lovely buffet with lots of vegetarian and meat options and delicious desserts. Drinks are not included with the cost of the lunch and are extra. It would've been nice to have an extra dry bathing suit available for when we wanted to go back to the baths after lunch for more bathing in the afternoon. Call or have your hotel call to make reservations ahead of time because they do get full and be sure to bring enough cash to cover all costs because they do not take credit cards.
Written May 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tbschlat
Central Illinois273 contributions
4.0 of 5 bubbles
Not part of a tour group, we opted to visit this spa upon our return from Uspallata. It was quite tricky finding the proper road but we eventually did. Located in a river valley of the mountains just west of Mendoza, the Termas Cachueta were available for day users like ourselves: my husband, our 11 year old son, and myself. It was quite interesting because you had to follow their instructions exactly - first go to this room, then walk here, then enter the mud bath here, etc. It didn't feel real spa-like, but it was still very interesting. If you have issues with how you look in a bathing suit, understand that you will be covering yourself with mud in a place where other spa-goers can see you. I doubt they care because they are focused more on themselves and their own experience...but I pondered this thought. Eventually you end up in a series of warm pools of thermal water next to the rushing river and rocky valley in the foothills. It is dramatic and beautiful. Afterwards you can dine at the buffet and order up your favorite Argentine wine. I don't think I'd go again but it was definitely something to try if you've never experienced a spa/mud bath.
Written January 11, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Louis-Guillaume M
Courbevoie, France229 contributions
4.0 of 5 bubbles
Jan 2016 • Couples
Some children from the hostel are there and can be very noisy. I thought that children would be forbidden for the calm.

The place itself is very nice, the pools, the sauna, the staff is friendly (except the old man at the reception (owner?)). The buffet was perfect with a lot of meat even for 40 people.

The only bad things are:
- the changing rooms in a unifinished room
- lack of showers (only 2)
- the towels are full of mud and very rough. they could buy new ones somethimes
- the chairs in the garden are full of bird's poo. Can't they clean sometimes? or fix the broken benches?
Written January 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

XaiXai
New York City, NY15 contributions
1.0 of 5 bubbles
Jul 2012 • Solo
So, I went to the Termas because it was so highly recommended to me, but what a letdown! First off, we had to rent robes! Huh! Shouldn't that have been included in the total cost? Anyway, the pools were so-so, although the view was nice. Most of the pools, however, were cold and unimpressive. It was refreshing to cover myself in mud, but totally submerging myself in a mud bath would have been better instead of me having to scoop mud up and smear it all over. The sauna was passable, but the Spa Castle in Queens, NY, has several saunas of differing temperatures and the price is great compared to the mediocre Termas Cacheuta. On to lunch....There was a great variety of foods to choose from, but I was so dissappointed when they ran out of entraña (skirt steak) and chorizo, and they didn't even bother to replenish the dearth. All in all, I would not recommend this to anyone going to Mendoza. Instead go to the Ruca Malen bodega. They give you a 5-course meal with wine tastings with a beautiful view of the Andes, as well as a wine tour. See my review for it.
Written August 13, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the comments! If you let me I would like to remind you that the price you pay to spend a full day in Termas Cacheuta includes not only free access to more than 10 thermal pools with bubble beds, volcanoes, jets, etc (of course, with different temperatures: from 38°C to 28°C); the mud bath, the natural sauna; but also the Criollo Lunch Buffet. You are comparing this price to the Spa you recommend in NY, however, I doubt that it includes lunch. Anyway, we believe that it is not useful for travelers when you compare a Thermal Spa in the middle of the mountains in Mendoza, Argentina with a City Spa in New York. Regarding to the direct critics to our program: • Robes are not included but towels are. Robes are not necessary; they are just an extra service. • You say that some of the pools were cold. That’s the point, that you can enjoy pools with different temperatures (it is also better for you body not to spend a full day in a hot tub) • What you say about the mud bath is a personal opinion. We will take this into account for further treatments. • Our Natural Vaporarium is kind of unique; we think that you cannot compare this to others since it is a natural cavern. • Our lunch is a special buffet because it is based on barbecue. In Mendoza, we do “asado” burning wood and it takes not less than 3 hours to be finished. We try to put all the cuts for people to choose, but we cannot put one piece of each cut for everyone. So if we are ran out of one cut, we do not have the time to make it for you, which is why we could not replenish.
Written August 20, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MalenaCosmopolita
Cosmopolita20 contributions
1.0 of 5 bubbles
Termas Cacheuta Spa offers very poor building, dressers, restrooms.
As a Spa, it offers a nice view, and 4 levels of temperature.
You can only use it by paying for a mandatory pathrow through a lunch. They´ll give you just one towel, and they rent a robe.
Water is good; a nice lawn and garden, but nothing special.
But the most astonishing aspect is that, even though you pay the use of the thermal waters with international prices, they don´t have an international service. For example, dressing rooms are stalls in bad condition; there is only ONE shower for everybody, neither soap, nor shampoo. A shame.
Written February 2, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your comment; we will take it to improve our service. I only want to clarify some aspects so that travelers also have our point of view. For what I can see, you came to spend the day with us, so your opinion is about our Thermal Spa Full Day program and not about our Hotel. The program for the day includes lunch because we want you to use the pools from the morning and we believe that if you stay for 7 hours you will need to eat something and what’s better than a regional buffet. The Thermal Spa Full Day program is $250 argentine pesos which include the use of all the thermal pools, the mud bath, the natural sauna and other hydrotherapies for 7 hours; and a very complete Criollo Lunch Buffet. The cost is quite competitive with other full day activities. It is true that we do not have luxury dressing rooms, but I believe that they are decent enough considering that you will only change there. Regarding the showers, we do not let people to get a full shower in the Spa because soap and shampoo’s chemicals can affect the thermal water coming from underground that area. I apologize because you should have been given more than one towel, two at least, but if you needed more anybody should have denied them. I will investigate why did our staff give you only one towel. Greetings and have nice trip back home!
Written February 6, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ecosur
Miami, FL168 contributions
3.0 of 5 bubbles
Feb 2019
The Hotel and Spa has facilities of a normal standard.
Nothing fancy or luxury and with average attention too.
You must make prior reservation. They do not control much the use of oils and protectors, that is why there are substances in suspension; it makes it a bit unpleasant.
There is not much silence and if many people taking pictures and selfies
I would say that you have to take it as an excursion more and not as an international spa.
You can arrive on your own by taking the bus A.Buttini (yellow color) in the terminal. the roundtrip ticket costs less than 10 dollars and the entrance to the spa U$S 49 per person includes a good lunch. The drinks are separate.
It is a good option to be outdoors, enjoy the hot springs, a good meal and return to the city with the batteries charged.
You can rent a dressing gown with U$S 2, or bring your pareo & swimming pool dress.
The towels are included in the price.
It is a bit complicated to find the entrance because there are almost no signs but the locals are very friendly and you can ask how to get there from the last bus stop.
Written February 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deborah E
Phoenix, AZ223 contributions
3.0 of 5 bubbles
Nov 2018 • Family
I’ll give both with the bad and the good. It’s only realistic that I review the entire experience.

We arrived after being picked up at our downtown hotel. The ride was nice. The bus was very comfortable. Arrived at the desk and was very confusing. Took a long time to get our robes and no one spoke English until finally someone came who could help. Our Spanish is not bad, but not fluent, so that was difficult. We sorted out our massages and got the robes. We were the last people to be assisted. My daughter and I went for our massages. I had a man names Fernando? He was amazing. I mean amazing. My daughter was very pleased as well.

Here goes the bad part. I was walking out of my massage to the pools. Everyone was looking at me saying something about my husband. Well, he walked out onto the wooden deck to look at the view. A plank of wood was fully rotted out, so when he stepped out, his leg went straight through. His leg went all the way up to the top of his thigh muscle. The opening was only 4” wide, so he was stuck in the planks. He was able to free himself somehow. He had severe bruising on his leg. He spoke to someone about the incident, and that person went to another person above the pools. They pointed to him and just walked away. NO ONE EVEN ASKED IF HE WAS OKAY!! The bruises are severe and he was in great pain for the next two days of our vacation. The repairman said to my husband, “I know I need to replace those boards”. So he came down and repaired only the one board. Not roped off the area to be sure this didn’t happen to anyone else, but just that one plank.

The pools were very nice. Not as hot as I’d have liked, but very nice. We had a nice experience minus these incidents. The restaurant had amazing food for your lunch. Outstanding, actually.

I think management needs to step up and do some very important repairs to be sure nothing like this happens again to a visitor. And they need to prove they care!! I was very offended they never even sent out a medical
Person. Still bruised badly 10 days later, and very sore. Very lucky nothing was broken, and had he gone all the way through, there was a very long drop below. Disaster waiting to happen.

We are searching for photos of his leg. If I can find them, i’ll be sure to edit this post.
Written November 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Deborah thanks a lot for the nice part of you review. It is difficult to be objective with what happened to your husband. We are really sorry because we are not like that. We do really care about all our guest. Indeed, people value and review about our attention a lot! We are still trying to deduce who was the one who saw you and said nothing. We have a doctor at the Hotel every day, so imagine our surprise when we read you! We hope your husband is better by now and if for any chance you are in Mendoza once more, we can invite you to remember the good and forget the bad.
Written November 28, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Termas Cacheuta - Terma Spa Full Day - All You Need to Know BEFORE You Go (2024)

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