The Glades, Bromley
The Glades, Bromley
3.5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
11:00 AM - 5:00 PM
Full view
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
620 within 3 miles
Attractions
300 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
221 reviews
Excellent
49
Very good
84
Average
53
Poor
16
Terrible
19
Dec 2020 • Family
I visited Bromley shopping centre car wash on Saturday 19.12
I was very disappointed, paid 30£ come back to dirty car. Told the stuff to revisit and they ensured me will do it. Come back in 30min and it wasn't done. There was bird droppings on the roof, on the wipers, at the bottom of the front glass dirt not cleaned, 2 of the tires were dressed but not the other 2. The boot was not cleaned either. Very very bad experience. Will definitely never visit again.
I was very disappointed, paid 30£ come back to dirty car. Told the stuff to revisit and they ensured me will do it. Come back in 30min and it wasn't done. There was bird droppings on the roof, on the wipers, at the bottom of the front glass dirt not cleaned, 2 of the tires were dressed but not the other 2. The boot was not cleaned either. Very very bad experience. Will definitely never visit again.
Written December 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Feb 2023 • Couples
The car wash company are awful. They took 3 and a half hours to wash our car, after basically forcing us into an already overpriced package.
The outside clean was sloppy with lots of missed patches in very obviously places, the inside was vaguely adequate but they completely ignored the boot which we specifically asked to be cleaned.
We had issues leaving because they made us wait so long after we paid for parking and there service wasn’t worth even half they £50 they tried to charge us.
I would suggest any other hand wash, as they are likely cheaper and do a better job. Won’t be going here again.
P.S. the waiting room was disgusting and had the workers sweaty smelling clothes laid over the stained sofas they asked us to wait in.
The outside clean was sloppy with lots of missed patches in very obviously places, the inside was vaguely adequate but they completely ignored the boot which we specifically asked to be cleaned.
We had issues leaving because they made us wait so long after we paid for parking and there service wasn’t worth even half they £50 they tried to charge us.
I would suggest any other hand wash, as they are likely cheaper and do a better job. Won’t be going here again.
P.S. the waiting room was disgusting and had the workers sweaty smelling clothes laid over the stained sofas they asked us to wait in.
Written February 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wendyjpen
Canterbury, UK
Jan 2024 • Couples
We had tickets for the Churchill Theatre and not knowing the area drove into the nearest carpark which was The Glades. We didn't see any signs advising that the car park closes at 21:00 on a Saturday. When we returned to the carpark at 22:03, we paid for our parking £5.80 and then realised that we couldn't reach the car, the lifts were deactivated and the stairs were barred. Fortunately, there was a local man nearby who was meeting his girlfriend, he showed us how to speak to the 'out of hours' person on the ticket machine, we wouldn't have worked out how to do it without his help, and he told us it happens all of the time. To cut a long story short, we had to spend the night in the Travelodge costing £75.99 and collect the car in the morning. When we tried to leave the car park just after 9:00 we explained to the person in charge of the barrier what had happened he refused to release the barrier until we paid another £6.20 for the overnight stay. We will never go there again.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aug 2024 • Solo
I used the car wash service in the glades for the first time, as i was trying to save myself some time (not money, clearly!). They charges my £35 for a substandard clean of my car inside and out, AND the attendant broke my tailgate handle! It was absolutely fine when I left it and I came back to it hanging off- he further "tried to fix it" when I pointed it out but he only made it worse by breaking more of the plastic clips that attach it to the car. He also asked me to pay in cash which felt a little 'off'. I appreciate these attendant probably aren't paid much but the level of customer service was terrible. My car wasn't even cleaned properly, the windows, parcel shelf, wheels and seats were still dirty. I will never use this company again. it isn't worth the money even without the damage to my car!
Written August 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan 2023 • Couples
Parked at this car park twice both times in a different vehicle and had the same issue when trying to leave that the barrier wouldn't rise after scanning my ticket and have to wait a long time for someone to answer the assist button at the barrier at which stage there will be plenty of angry drivers behind who are blocked and cant get out as your car is now blocking the way. The assistance who answered the call today was very rude and unhelpful. Won't be returning to park here again.
Written January 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
michelle m
London, UK
Aug 2020 • Solo
Dont bother if you want to be safe while shopping or parking ... so where to begin, went to bromley glades and parked my car in there car park walked to the side and remembered I forgot my mask walking back to the car dropped something went to pick it up when a car decided to blow her horn at me scaring the disabled girl told her to f off . Walked back to get the mask for the same woman to come back round at speed in the carpark she got out and teld me I dont know what she has in her car and begins to search it for something to hit me with after about 10 minutes of this she noticed the camera and got back in and drove off . Unknow to me there was a security guard not 15 feet in a door way away who did nothing . Told Security another one and made a report for them to say they would deal with it and get the footage and call me later . For nothing they didn't call they did nothing . I won't go there again as its not safe if they let people do this in there carpark they charge for .
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
therichastill
Stevenage, UK
Apr 2022
I visited the Glades Shopping Centre having travelled to the area by train so I did not have to worry about the shady reviews of the car wash.
Within the shopping centre the thoroughfare is quite broad so it has a feeling of spaciousness and calm.
There are a wide variety of stores with the majority of them being chain stores you will find in any High Street. There are also toilets and a play area too.
There are buses leaving from outside the shopping centre and it is a short walk to Bromley South or Bromley North so the area is well served by public transport so why not leave the car at home?
Within the shopping centre the thoroughfare is quite broad so it has a feeling of spaciousness and calm.
There are a wide variety of stores with the majority of them being chain stores you will find in any High Street. There are also toilets and a play area too.
There are buses leaving from outside the shopping centre and it is a short walk to Bromley South or Bromley North so the area is well served by public transport so why not leave the car at home?
Written April 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CB
London, UK
Jul 2022 • Friends
The Glades advertise that it offers late night shopping on Thursdays.
So, went late night shopping on Thursday eve, I’d say 90% of the shops were closed and when I asked in customer service they didn’t really have an explanation apart from staff sickness may be the cause! Plus tge nice lady advised it may be a good idea to phone the shops I want to visit before I leave home. Who does that, you shouldn’t have to. I wouldn’t bother again even M&S was closed… complete waste of time
So, went late night shopping on Thursday eve, I’d say 90% of the shops were closed and when I asked in customer service they didn’t really have an explanation apart from staff sickness may be the cause! Plus tge nice lady advised it may be a good idea to phone the shops I want to visit before I leave home. Who does that, you shouldn’t have to. I wouldn’t bother again even M&S was closed… complete waste of time
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Feb 2020 • Solo
Do not use, was so so rude. The way they spoke and looked at me wasn’t nice at all. They over charged me. I paid £30 and the car was still filthy inside. Complete waste of money. Will never ever use again. I’ve never experienced any thing like it before....
May I add that previous to this I took my car to the walnuts in Orpington and will return there as they were pleasant and done a good job and did not over charge
May I add that previous to this I took my car to the walnuts in Orpington and will return there as they were pleasant and done a good job and did not over charge
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dec 2022
Busiest time of the eyar and two lifts out of order. I couldn't get around in my wheelchair neither could parents with buggies. wrote to complain but email to their website returned as undeliverable, which somehow was not surprising!
Written December 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pitb0y
London, United Kingdom
What is the height restriction to get in the car park? I have a top box on my car. I can get in most car parks with it on.
Written April 6, 2023
barbra14
London, United Kingdom
Just read karens review ,saying it has changed back to being called the Glades, I have never called it anything else, you feel silly saying " oh,i have been in to intu" so silly to call it that,i live 5 minute walk from it and everyone round here still call it the Glades,but whatever you ccall it it still is a nice place to shop
Written July 14, 2017
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