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Delta Force Paintball Upminster

157 Reviews
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Delta Force Paintball Upminster

157 Reviews
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Joe wrote a review Oct 2020
1 contribution
Went here on the 26th Sep 2020 for a 12 year olds birthday treat with her friends. DISGUSTED with this experience, and would advice never to book it. For the following reasons. 1. No social distancing at all or signs anywhere. 2. No sanitiser anywhere 3. No staff wearing masks. (All the above is apparantly being adhered to, according to their website) 4. Adults shooting at 12 year old kids and they were scared, where was the Marshall ? 5. One person didn’t turn up, was advised to fill out a form to say they were there to enable us to get their paintballs. Wonder what would have happened if there was a fire and they were looking for the person. (massive health and safety issue) 7. When I spoke to a member of staff about the adults shooting at the kids I was told that the adult might be a parent with a group of kids. If I had known this I would have paintballed with my daughter. But would never shoot at kids. I feel I should have been told that they might be paint balling with some adults. The member if staff told me that I had a point when I told him this. 8. People who were paintballing were smoking weed in the car park 9. Overall very disorganised. My daughter and her friends didn’t enjoy it one bit, especially being shot at by adults. One actually got shot twice in the neck by an adult. Further to this I have phoned 3 times with my complaint and no one has called me back. So just like the centre, poor customer service extends to all staff. Very efficient when they are taking your money though.
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Date of experience: September 2020
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Iman H wrote a review Sep 2020
1 contribution
Was very disappointed, do not go here. I was part of a group of 25 or so people (20 playing) who had decided to celebrate the starting of school with one final outing, paintballing. But unfortunately, the day turned out to be subpar at best. What follows is a list of why you would be better of visiting another paintballing arena. 1. Ignored Broken Bone. One of my group members was injured in the first game and the workers refused to call an ambulance insisting it was just a 'sprain' and that the ambulance 'wouldn't even come'. Only after numerous pleadings did they provide him with some half-melted ice to hold over the swelling. A trip to the hospital confirmed that it was broken. 2. Teams were too large. On the day, about 60 people were playing each game (30 on each side). This group size is far too big considering the relatively small battlegrounds and simple paintballing games. It meant that a lot of people had nothing to do and had never been shot at. Furthermore, it seemed to be a blatant disregard for COVID social distancing guidelines as we were all grouped close together (all different friendship groups) for briefings. I also went to another paintballing place (Go Paintball) last month this was much better, go there instead. 3. Faulty Guns Throughout the game, multiple guns would randomly stop working. Some would run out of gas or stop shooting the balls. 4. Worthless upgrades The upgraded gun costs £10 but is also given for free to each team captain. DO NOT TAKE THE GUN EVEN IF IT'S FREE. The only real difference between the upgraded gun and the standard one is that it's heavier and harder to aim (despite the scout). 5.Simple and unwinnable games Although the battlefields were decorated very well the game design was lazy and unwinnable. The first game of the 3 battlefields was Raise the flag. One team was the attacking team (trying to raise the flag) and the other was in a castle trying to defend it. This game was fine, basic but fine. The second game is a very basic VIP game where you had to try to get the bus. The problem with this game is that because the aim was so simple there was hardly anything for the majority of players to do. Other paintballing arenas play this game much better where on top of the VIP game you also had to raise a flag and grab a suitcase which would've been much more fun. The last game was POINTLESS. The aim of the game was to kill every single member of the opposite team. Unless the entirety of 1 team was 'dead' then no one would win. Because of the layout of the battlefield, it was very easy for someone to hide in the bushes and no one would win. This game was nothing but a poorly veiled attempt to allow players to waste their bullets in the 'last game of the day'. 6. Bad referees Because there were essentially no goals of the game the referees had no job other than to hand out replacement guns to the players whose guns had stopped working in the middle of the game. Also with such a large group of 60 people playing each game, it was difficult for the referees to enforce any rules that there were. 7. No point in winning Although scores were kept there was no final big announcement of the winners. No crowning of the MVP. Nothing, it was as if there was no point in winning the games. Perhaps this was why the created games that almost always ended in a draw. Despite the failings of Delta Force, the day was somewhat fun. This is because shooting paint out of a gun is fun rather than because Delta Force made it fun. If you want to have the true paintballing experience DO NOT COME HERE!!
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Date of experience: September 2020
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Anna P wrote a review Sep 2020
1 contribution
I booked for my 9 and 11 year old through the central booking office and was told there was a children area and adults could not go. On the day this area was closed and my children were put in with adults and were terrified. Lasted 10 mins. I am still waiting for my refund (which the staff on site said I should request). I have complained and chased for my refund. No one helping. Just don't bother if you have children. This is clearly adults only. Customer service if you have any issues is terrible. Dodgy company.
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Date of experience: August 2020
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Fernando O wrote a review Nov 2019
London, United Kingdom1 contribution
In general all was ok but when you arrive, there is only two options. Queue for kids and another queue for adults. so as we were celebrating my son birthday and we want it to play all together in family, we were forced to join the adult queue and face only adults games in order to be able to play together. In general was ok and we did not have any issue during the game, but it may have been nice to have another queue for only families. I know it depends of number and kind of players, but it is a suggestion we were a group of 11 (half kids), during the game we have to have our younger member (7 years) covered and always behind one of us. Anyway it was all fun and we were happy of our experience in Delta Force Upminster.
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Date of experience: November 2019
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Diego wrote a review Sep 2019
London, United Kingdom382 contributions49 helpful votes
My teenager and his friends had a great time. They loved every minute and played every game. What a wonderful day. Staff are really helpful and looked after the kids well. Definitely recommend and will definitely come again.
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Date of experience: September 2019
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