Owl House Spa

Owl House Spa, Diseworth: Hours, Address, Owl House Spa Reviews: 4.5/5

Owl House Spa
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
Popular mentions

4.5
605 reviews
Excellent
384
Very good
99
Average
56
Poor
40
Terrible
26

LottDS
Melbourne, UK3 contributions
Excellent visit
Aug 2021 • Couples
We were very well looked after at The Owl House - Beauty Temple. I visited with my partner for a couples hot stone back massage - staff were very attentive, all wearing masks which made me feel very comfortable.

Staff went above and beyond to ensure our visit was excellent. Thank you! We will be back.
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Anna V
1 contribution
Magical
Nov 2020 • Solo
This place is truly wonderful. The staff are outstandingly welcoming and easy to chat to and the food exceeded expectations too.
The spa may lack some facilities but for that it more than makes up for in hospitality. While the spa only offers an outdoor hot tub in facilities, the setting is heads and shoulders above other spas of a similar pricing I have visited.
I visited this spa on a particularly stormy night back in November 2020. Usually people may be put off the idea of being outdoors in swimwear in the middle of a November storm, but I've got to say this was one of the most amazing spa experiences Ive ever had. To be sat feeling so safe and sheltered in a hot tub with a canopy nestled among trees and wooden cabins, while a storm rages, is actually magical. But putting this storm aside, I was already pretty happy because I'd had an incredible back massage and I was about to eat what can only be described as a feast of cheeses and charcuterie. And rewind a little further, I was happier still before the amazing back massage simply because of the welcome I had. I could not have felt more welcome. It was absolutely a breath of fresh air. So often I feel judged or treated indifferently to a towel by staff. This was lovely. I truly felt like I was there for a treat. Worth every penny and more.
Written May 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alibalio
London, UK31 contributions
Wonderful...
Sep 2020
The atmosphere at the Owl House is welcoming and relaxing without being pretentious - just what we like.
It is located in beautiful surroundings which have you feeling happy before you even arrive.
The treatments we had (full body massage and express facial) were carried out as safely as possible and with great care. Cannot comment on the spa area as we did not use it on this occasion.
Our day was topped off with a lovely afternoon tea in the garden area.
Thoroughly recommend you give this place a go.
Written September 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Elmo1989_03
Beeston, UK1,365 contributions
Lovely mother daughter spa day
Aug 2020 • Friends
We had initially booked for Mother’s Day but what with everything going on, we finally got to use it last weekend and it was so lovely. Due to steam rooms/saunas and the pig in mud experience not being allowed to open, we were given afternoon tea with fizz as compensation. We found the spa itself easy enough on Google maps and were greeted with a welcome drink that reminded me of Umbongo (which I love!) We each got a locker too, and had to bring our own towels and robes again due to Covid. One benefit from Covid is that we got our own private chalet to chill out in with sweets and comfy sofas and our own allocated hot tub segment which we absolutely preferred! We chose facials and body wraps for our 25 min treatments all were great. The afternoon tea with fizz was also amazing and filled us right up - vegetarian sandwiches and scones and quiche plus some tasty brownies. The 4 hours flew by and the rain made everything much cosier! We had a lovely girly day and we are already discussing returning in December.
Written August 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marilyn B
Leicestershire, UK9 contributions
Experience
Aug 2020
The owl house website is far better than the customer service, After reading the terms and conditions that state treatments can be given to young adults between the age of 7 to 16, I found that the spa would not allow an 11 year old house any of the facilities, I was offered a private hot tub facility then was informed that they would not do this, I was also informed that no treatments would be allowed, only a nail polish, at the very end of the day, I asked if i could talk to the manager and was totally refused. I us to use the owl spa a couple of years ago and found it to be basic, however okay for a coupe of hours relaxation. I am not sure if the business has been taken over or not, however I certainly can see a change in this business and it is not for the better. I was that disappointed with the supervisor that I will never book here again or recommend the spa, very sad customer loss, especially in these current times.
Written August 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Marilyn B, Apologies for any confusion following your enquiry into visiting the Spa. We do offer treatments for children and these can be found listed under the Children Treatments section of our Services on the website. At this time we are unable to offer a Facial for any guests until 15th August due to the Government Guidelines. Our company policy is that we are unable to carry out any Body Treatments on guests under the age of 16 including Massage, which is why were unable to offer you this option when you enquired, although i am aware our Supervisor did offer to book a Scalp Massage for your Daughter instead. Our Facilities are only available for use by Spa Day guests and although we state we are able to carry out treatments for children, we can not allow children to attend on Spa Days unless on specifically designated Group Bookings. This is due to the fact for health and safety the Hot Tub temperature needs to be reduced which takes several hours. Our Supervisor did offer to book yourself and your Daughter in for Treatments in one of our double treatment rooms, followed by Afternoon Tea in our courtyard which you declined. At the time of your call i was in the Spa arriving guests and not available in the office to speak with you, as you did not wish to leave any details i was unable to contact you later that day to discuss this further. However if you wished to discuss booking a visit to the Spa please contact info@owlhousedayspa.co.uk and we can get this organised for you. Kind Regards
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Drake921
3 contributions
Tranquil day
Aug 2020 • Friends
First visit yesterday and it's a beautifully tranquil place! We had pedicures, a private slot in the hot tub, our own cabin to relax in and the biggest afternoon tea you've ever seen! The staff made us feel very safe, stuck to social distancing and kept things clean. They were so helpful.
We hardly came across any other visitors so it felt like we had the place to ourselves. Obviously having never visited before Covid, I'm not sure if it's usually this quiet but it definitely made it even more enjoyable. Plus if possible, I think private hot tub times is a good thing to go forward with even post Covid!
Thank you for a lovely day and a great way to treat my mum for her birthday!
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review. We are really pleased to hear you had such an enjoyable day with ourselves and i will be passing your kind remarks to the owl house team. We hope to welcome you again soon. Kind Regards
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ginette Perry
Leicester, UK556 contributions
Fantastic
Aug 2020
First of all if your coming from East Midlands airport area the sat nat sends u the back way so u can’t get threw so we were a little late the staff are lovely great treatments my lady got every not out which was brilliant the hot tub was brilliant all in a sanatized environment hand sanatizer everywhere with staff wearing masks the place was beautiful soft furnishings were lovely just maintanance issue with chairs and paint the the afternoon tea was so well thought out even though I did get real cream on a vegan afternoon tea the lady was a pleasure would definitely return get value for money thankyou
Written August 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review. We are pleased to hear that your enjoyed your Spa Experience with ourselves. Our apologies for the mix up with the Cream on your Afternoon tea, we will be looking into how this happened. I will be passing your kind remarks to the owl house team and are really pleased to hear you plan on returning again, we look forward to welcoming you back to the Owl House again in the future. Kind Regards
Written August 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Escape48778967360
1 contribution
Just what the Doctor ordered!
Mar 2020
After my visit to the Owl Spa my skin felt great . After sitting in a very HOT hot tub I tried the steam chamber Pig in mud, ..I felt like royalty sitting on a throne with steam surrounding me,.great back massages ensuring the pressure was just right. My facial was so enjoyable I fell asleep
All the staff were friendly and caring. After a stressful few days it was just what I needed. I left feeling relaxed and rejuvenated.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Zoey
Derby, UK7 contributions
Birthday treat!
Mar 2020
It was my first visit to The Owl House Day Spa yesterday and I've come away feeling very relaxed! It was a great experience, myself and two friends booked onto the '£69 for two people' offer. Although there were three of us, we contacted the spa to enquire if this offer could be applied to 3 people; which it was! We all paid £34.50 each for a back message and shoulder melt and upgraded to Afternoon Tea for £10 each - great value as it was a lovely vegetarian spread! Robes and slippers were not included in the offer and we were required to pay and extra £4.50 each. In addition; we paid £10 each for an extra hour of relaxation time, spending 4 hours in total at the spa - I would recommend paying for an extra hour so that your experience is not rushed, and that you have plenty of down time to read in the hut, or spend time in the jacuzzi and sauna facilities.

The massage was wonderful and was sufficient in time; lasting for approximately 30 minutes. It too was specialised to my needs as I suffer with lower back pain and shoulder tension; opposed to a 'bog standard' massage that you usually receive at other locations.
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest, Thank you so much for your review. We are pleased to hear that the experience as a whole was enjoyed by yourself & your party and that our additional package options made your experience all the more relaxing. We pride ourselves on our high standard of treatments and we are again so happy to hear that the massage was tailor made to leave you feeling soothed. I will be passing your kind remarks to the owl house team. We hope to welcome you again soon. Kind Regards
Written March 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stevo999679
Leicester, UK59 contributions
Absolutely awesome
Feb 2020 • Couples
From the initial enquiry to check out the service was 1st class...

The food was tasty and plentiful..

The staff were very attentive and not intrusive...

Facilities were spot on for us..

The massage we received was in our opinion one of the best we've had..

Thanks to all involved making our visit memorable
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Guest, Thank you so much for your review. We are pleased to hear that all aspects of your visit were thoroughly enjoyed and the visit itself was memorable. We hope to welcome you again soon. Kind Regards
Written February 26, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 605
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing