Things to Do in Yucatan

Cenote Jardín del Eden, Yucatan: Address, Phone Number, Cenote Jardín del Eden Reviews: 4.5/5

Cenote Jardín del Eden
4.5
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Beautiful, crystal-clear lagoon surrounded by lush rainforest and containing underwater caves: a great destination for snorkelers and scuba divers.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
502 reviews
Excellent
295
Very good
150
Average
24
Poor
10
Terrible
23

canadampls
5 contributions
Mar 2022
The obvious - the cenote is gorgeous and refreshing. Like many of the best experiences in Mexico, it's off the beaten path but well worth the effort to get there. The host explained the rules about sunscreen and why they were necessary to protect the environment. He encouraged some in our party hesitant to jump to take the plunge as a "bucket list" accomplishment, and it worked. The snorkeling was excellent in the crystal clear water (the smallest of fees to rent gear) and it really was one of the best things our group of 16 did the whole trip. Those that aren't willing to follow simple rules, should stay away. Those that can wash off sunscreen and not jump in while there are divers below (really the only two rules there are, and even our surly 13-year-old had no issues) should not miss this spot.
Written March 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

andrea
3 contributions
Apr 2022 • Family
Don’t pay attention to the “karens” reviews this place is so beautiful. It was a busy day but you don’t feel it crowded at all since is huge.
The guy who take care of the place explains everything clear and super nice and he mentions that when people don’t follow the rules he will be loud but hey if you don’t want rules then get out! We want this place stays forever like this and if he needs to that to preserve it then I support it!
Is only 200 pesos per person and rent the vest and snorkel equipment is cheap. Beautiful place.
Written April 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Barb K
London, Canada297 contributions
Apr 2022
We had an amazing day at Cenote Jardin del Eden. We arrived at 9am and had the Cenote almost to ourselves. We loved snorkelling and basking in the sun. (a variety of fish & turtles) Arrive early, because by 12noon there will be more people. We took a cab from our hotel (Secrets Akumal) 500 pesos outbound, 400 pesos return 😂. 200 pesos entrance fee to the Cenote - Very reasonable. Remember not to wear any sunscreen, or body lotion, or soap on your mask. Keep the Cenote clean and pure. 💕 Enjoy!
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Natalie K
1 contribution
Mar 2022 • Family
Weird hippie Charles Manson looking man that’s apparently in charge was condescending from the get go. He approached my sister and I, unsure if he was speaking to us or not we continued to walk closer to the cenote. He exclaimed “hey I’m talking to you” in an extremely unsettling manner. He explained we cannot have sunscreen on when entering the cenote, he went on this whole spiel on why it would hurt the vegetation. Only one of us had a small amount on from hours prior and when we said we didn’t have any on he told us that he can “smell it on us” which was even creepier. We were drenched in sweat after the treacherous walk from where we were staying so we may have looked glossy. We obliged to the rules and rinsed off, which this weird man had the nerve to explain to us how to do. After rinsing off we made our way towards the cenote where this weird man was waiting for us and continued to explain that he was only “angry” because we said we didn’t have any on. Regardless, it was super intrusive. He then continued his hippie vegetation speech that I frankly did not care for given our limited time there, we followed the rules but he wouldn’t let up. I said “okay whatever dude” and I guess this struck a nerve with him and told our entire family (i was with my parents) that he would have to ask us to leave if i!!!!!!! Continued being rude. Me. He could make us take off the sunscreen for the sake of the vegetation, i have no problem with that. But you can’t make me care. It was super unprofessional to threaten that. I held my tongue so we could see the cenote, but for the remainder of our time there he continued to follow us constantly and stare at us and just harass us with his presence. They should really fire this man and get someone that is much kinder and not hostile & all around unfriendly.
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wkeith2546
3 contributions
Jun 2022 • Couples
Not one to write reviews, but this place was so cool I had to. $10 (200mxn) to get in and it’s so worth it. You can tell the guy watching over the place really cares for his unique, irreplaceable spot. He will educate you on the rules like no suncreen period to protect the aquatic life/vegetation. You can get a life jacket or goggles for basically $1 USD. Mellow experience with great hosts. (addressing some earlier posts) Yes, A FEW of the life jackets are old from Xcaret, but it’s called recycling people! Just what we need is a bunch more plastic life jackets floating around while the beaches are covered in Sargassum and Plastic.

Thanks for the awesome time Amigo!
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CreekChiro
Stephens City, VA32 contributions
Oct 2021
This is our favorite place when our family comes to Playa del Carmen. Jungle, cenote, beautiful clear water, intriguing fish, fish massage, deep caves, scuba divers swimming about, small grill offering foodstuffs, all tucked away. Time stands still back here not a few minutes down the path from the highway 307. Excellent guy running the place these days, tolerates no nonsense, no sunblock, no alcohol but you can use fins and mask and snorkel and you can have much fun as long as you are responsible. Best jumps in the area, roughly 17 foot from rocks, 20 foot from a deck and maybe 25 plus from a tree that overhangs the cenote into 20 feet of water. Gorgeous aquamarine water, full of tropical fish, friendly people abound here. Saw a green tree snake a week ago and in a torrential rainstorm 6 days ago a 10 foot boa scrambling for cover. Such a cool spot.
Written October 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Cuitlahuac Romano
Leuven, Belgium4 contributions
Apr 2021 • Friends
The location of this place isn’t too far off from all the other cenotes, just a long hike if that’s what the term beaten path is referring to. The only improvement this cenote needs is to hire an all new staff. Extremely beautiful water and environment, however could be enjoyed to a further extent if the staff was a little less hostile with their “rules”. A suggestion here that would make this place feel a lot more welcoming is to set up a table at the front to explain all of the recommendations. My experience with the staff inside of the cenote was not very professional and ended up affecting my whole group’s trip. At one point we were all threatened to be kicked out, even after following the rules. Hopefully this will help others when choosing which cenote to go too:) I definitely would not consider this cenote the friendliest to any degree.
Written April 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ASand
6 contributions
Jan 2022 • Couples
This place is exactly as it's called - it is a Garden of Eden and feels timeless. The water is impeccably clear and glistens in the sunlight. The wildlife is diverse, fish and birds everywhere. Highly recommended a trip.

The only thing to say in terms of improvement is that the chap running the place, who I spoke to directly about this, doesn't have the best attitude. He was slightly aggressive in his communication style to my partner (as he did have suncream on but he's a red head so having been to a beach earlier was essential) but actually what he asks is reasonable. He wants everyone to not wear oils,suncream or anything else that would damage the natural equilibrium of the ecosystem. Totally understandable! But he could be kinder in asking this if people. I think also it would help if there were mandatory showers before going in the water? Just a suggestion! This way he wouldn't even have to ask people. The signage could clearly explain the rationale as to why.

So overall definitely worth a trip and once in a lifetime/must see sight. Personnel just needs to appreciate kind and clear communication.

P.s we did shower and swam as requested of us and had a great wonderful time
Written January 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mesja
Cuernavaca, Mexico208 contributions
Jun 2021
What a magical experience from top to toe!!! Rock formations and crystal clear water make the experience a superb one.

The water is super-mega-cold, so be prepared and dive anyway...this is a natural pool and cold is part of the experience. I so had a beautiful time swimming there...there´s a lot of people but is never crowded. The entrance is ridiculously cheap, so make sure you want to swim in very cold water, if you don´t it´s a waste of money, honestly

Do not forget your aqua shoes! :D
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Audrey W
Colorado Springs, CO26 contributions
Apr 2022 • Couples
One of my top 3 goals on recent trip to Playa del Carmen was to visit this cenote. I read as much as I could about it, incl their website. One article suggested going alittle earlier or later in the day to avoid crowding. We chose to arrv around 3 pm Monday. We walked an hour within Playa del Carmen on scalding day to get to a colectivo (van) and sweated horribly for 20 min inside. Were dropped off near this cenote and walked a little longer. Entrance had sign that said closed. I could hear people swimming and laughing. The man inside hut said they closed due to being at capacity. Theres nothing anywhere I read that warns of this possibilty or else I would have called. I asked, when people leave can I go in? Answer was a strong NO. We only had 2 full days in Mexico and that afternoon was wasted and we never got to go. I started crying in middle of their dirt road. We walked to nearby cenote that was small and unexciting but at least the staff was friendly.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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