Hotel Horizon Spa
Hotel Horizon Spa
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.0
84 reviews
Excellent
43
Very good
19
Average
10
Poor
3
Terrible
9
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Heloise
121 contributions
Apr 2016 • Friends
I spent a lovely afternoon there with my best friend. We both enjoied the variety of services they offer: a sauna, an hammam, an emotional shower, a box filled with ice to refresh yourself after the warmth of sauna and hammam. They also have a wide and clean swimming pool with hydromassages and illuminated in the night. What was missing in that day, were fruits to eat and infusions to drink.
Written July 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
angela d
4 contributions
Aug 2023 • Couples
Although the booking was made at the last minute, the welcome and service were perfect, spa treatment and afternoon in the pool, real relaxation... it's a shame we couldn't have a massage, as it was fully booked but we will return for a complete package
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Compass43189718853
1 contribution
Feb 2024 • Couples
We booked a package with a “THREE” hour spa program and a 1 HOUR massage!!
We started this Spa journey
With a 5 minute delay which made us notice the brunette girl at the entrance annoyed and irritated perhaps?! !! (please note that even the small delay is not recoverable so if you have lost 10 minutes in traffic you stick to the tram, Spa policy this is the time and that's it)
After 20 minutes of entering the wellness program they call us for the massage, a "very" delicate massage and not done with the utmost care for the well-being of the customer who would like to leave saying "wow"!! I made a timetable with the phone to see how we were going with the times, the massage lasted 45 minutes so not 1 hour from AS EXPECTED AND PAID ABOVE ALL, we go back to the pool
Where we spend 1 hour and a half only to then be told that by 7.30pm we had to have completed the route so we didn't even have a full 2 and a half hours, relax because the half hour taken off is for showering!! So go on a "WELLNESS" journey with the watch on your wrist!!
After that I asked the girl if we could do the "PAID TIME" the answer was I'm sorry but by that time you must already be OUT!!
Well what should I say???
the place is beautiful but honestly with a cost of more than €200 I wouldn't do it again AT ALL!
I would only opt for a simple Spa program "without being late", please
Anxiety is included in the package!!
We started this Spa journey
With a 5 minute delay which made us notice the brunette girl at the entrance annoyed and irritated perhaps?! !! (please note that even the small delay is not recoverable so if you have lost 10 minutes in traffic you stick to the tram, Spa policy this is the time and that's it)
After 20 minutes of entering the wellness program they call us for the massage, a "very" delicate massage and not done with the utmost care for the well-being of the customer who would like to leave saying "wow"!! I made a timetable with the phone to see how we were going with the times, the massage lasted 45 minutes so not 1 hour from AS EXPECTED AND PAID ABOVE ALL, we go back to the pool
Where we spend 1 hour and a half only to then be told that by 7.30pm we had to have completed the route so we didn't even have a full 2 and a half hours, relax because the half hour taken off is for showering!! So go on a "WELLNESS" journey with the watch on your wrist!!
After that I asked the girl if we could do the "PAID TIME" the answer was I'm sorry but by that time you must already be OUT!!
Well what should I say???
the place is beautiful but honestly with a cost of more than €200 I wouldn't do it again AT ALL!
I would only opt for a simple Spa program "without being late", please
Anxiety is included in the package!!
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
È adatto per famiglie con bimbi piccoli?
Written August 6, 2018
scusa il ritardo ma non avevo visto ... per la piscina credo di si ma per i piccoli bisogna sare nuotare, comunque chiama che e' meglio , forse non fanno entrare non saprei.
Written February 13, 2019
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