If you are considering MOOM Hotel Milano because of the inside pool photos and tempting "full spa service" - don't. The pool is small, for adults only and cost 10 euro per person per day! That was a huge disapointment for our little family that has traveled far. It seems like it is not often used, just for show (like a North Korean Shoppingmal). The spa service are also limited. They have to call a woman and ask if she can come, if you want to book a treatment. I was lucky, and booked 50 min face treatment and 25 min massage. Although, when I got out of the treatmentroom I found out that she had only used 55 min. The breakfast at the hotel is okey, but the room service less impressing. It also cost 10 euro for the service itself. However, the Hotel Room (Garden Rooms with two floors) are clean, clever and quiet. Internet is stable. The shower is unique and beautiful. Cool colors and funny art in the hallway. Hotel guests gets free acces to a huge, lovly park and pool area with a great restaurant with good italian food - nearby. The pool are buzy though, with lots of kids during the summer.

We stayed here on vacation, the night before flying back to home. The hotel staff were responsive but aloof and did not seem like they particularly cared about solving the few issues we ran into. We booked the room, excited to use the spa and pool. We were notified a few days prior that the pool was closed for maintenance, so our spa options were essentially limited to a hallway with a sauna and a warmer sauna. Both sauna rooms and the bathroom in our room smelled pretty heavily of mildew. The air conditioning in our room didn’t work until we called the front desk and had them turn it on, and even then it didn’t seem functional for a few hours. There were over a dozen light switches in the room and it was really unclear what each switch controlled. Some switches turned on a light, but then did not turn it back off. Maybe we just caught the hotel on a low point in the week/season. I could see this being a really fun place to stay if I wasn’t constantly faced with seemingly avoidable inconveniences.