Amerispa

Amerispa, Montreal: Tickets, Tours, Address, Phone Number, Amerispa Reviews: 3.5/5

Spas
This location was reported permanently closed
About
In this haven in downtown Montreal, take the time to relax and leave completely revitalized. Stop over in this quiet oasis, and benefit from the knowledge and professionalism of our Amerispa therapists.
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The area
Address
Neighborhood: Ville-Marie
How to get there
  • Peel • 7 min walk
  • Bonaventure • 7 min walk

3.5
12 reviews
Excellent
3
Very good
3
Average
2
Poor
2
Terrible
2

yasmina p
3 contributions
Disappointing
Oct 2019
I was honestly disappointed. I took an appointment over the phone for 2 massages with access to the nice outdoor jacuzzi as a gift for my mother. To our surprise we couldn’t go into the jacuzzi because they clean it on Thursdays, which is understandable, but they should have warned me over the phone when I asked about it. And there is no shampoo in the shower! Otherwise the massage was nice.
Written October 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Norma S
1 contribution
Facial and massage
Dec 2018 • Solo
Spa that is based on selling. I had a appointment for massage and facial package. The massage therapist ask me how I liked my massage, I told him prefered relaxation with a little pressure on my back.
They charged me extra for that! They never informed me ahead of time. The facial estheticien
Asking if I just wanted the regular facial or the extra,
And seemed disappointed when I said that I wanted my package. Also she was so quick. Also seemed disappointed that I was satisfied with my own products and I didn’t need the ones she was selling.
Written December 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, Thank you for sharing your review. We are sorry to hear of this unfortunate situation. We are constantly working to improve our procedures and always take your comments and suggestions into consideration to offer a service that will live up to your expectations. We invite you to send us your contact information at serviceclient@amerispa.ca. Be assured that a manager will then communicate with you to discuss further about the situation. We look forward to speaking with you soon. Sincerely, The Amerispa Team
Written December 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

cataro2017
Montreal, Canada1 contribution
Lack of professionalism
Aug 2017 • Couples
My wife asked online for a reservation. They called her next day and they agreed for the reservation. At the time my wife didn't have the credit card on her and asked if its ok to call later and they said it's no problem. When she called to give them the credit card number, she found out that they gave our reservation to someone else without any explanation.
Written August 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, Thank you for sharing your review. We are sorry to hear of this unfortunate situation. We are constantly working to improve our procedures and always take your comments and suggestions into consideration to offer a service that will live up to your expectations. We invite you to send us your contact information at info@amerispa.ca. Be assured that a manager will then communicate with you to discuss further about the situation. We look forward to speaking with you soon. Sincerely, The Amerispa Team
Written August 21, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

el658650
Montreal, Canada1 contribution
AVOID the express mani pedi
Aug 2016 • Friends
Not worth the money.

Friends and I booked mani pedi express on our last day in Tremblant.

Service was fine and the girls were nice, but the quality/training the girls have had for a mani pedi was quite disappointing. The edges of the mani were not clean, the lines were barely straight and the nail polish was already chipping by lunchtime. The mani pedi costs 90$ and I honestly could have done a better job myself. Very very disappointing.

NOT WORTH IT.
Written August 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Catherine M
Montreal, Canada360 contributions
Very relaxing afternoon
Mar 2016 • Solo
Amerispa is the first spa I ever went to and to be honest, I LOVED my experience. It is located on the top of the crystal hotel which provided a beautiful view. The atmosphere at the spa was very relaxing and the staff are amazing. Overall, wonderful experience.
Written June 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Beenmostplaces
Montreal, Canada388 contributions
Lovely way to spend an afternoon
Sep 2014 • Friends
I went with a girlfriend on a hot sunny September afternoon. Maybe because it was midweek we were virtually the only people there. The showers and changing room were very clean. We bypassed the sauna and steam room and headed out to the jacuzzis which were large and a nice temperature. Access to the spa also gives you access to the hotel jacuzzis and swimming pool which was lovely with plenty of sun beds and a great view of the mountains. A very nice place to spend a day. There was also a nice looking lounge so even if it was raining you could read and relax. They told us that in the winter the terrace is heated to keep it clear from snow - I would happily go back.
Tip - there is a cheaper evening rate but check out when they close
Tip - it gets very busy at weekends and I could imagine it being a bit claustrophobic so pick your day and time with care
Written September 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

fonfon5
Montreal11 contributions
Amerispa at Chateau Bromont
Outdoor spas, finish sauna and steam room were perfect. The massage service and treatments were very expensive and average at best. A 50 minute massage was $109.23!
Written April 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

liveeatdrinktravel
Mississauga, Canada40 contributions
Wonderful experience and service!
Dec 2011 • Family
Very clean, nice atmosphere, and the receptionist Diane was lovely. Bathrobes, flip flops and towels were included, which was a nice touch. My dad and husband had massages which they enjoyed, and my sister and I spent the day going from sauna to pool to lounge. Very relaxing and a wonderful way to spend a day! Would highly recommend.
Written December 5, 2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

OutWanderin
New York City175 contributions
Average spa
The hard-to-find Amerispa was empty on a January afternoon. I booked a water-flower scrub treatment over the phone earlier in the day. The receptionist seemed a bit bothered by my arrival; she was chatting with another employee. After a few minutes, I was led to the locker room. There were a few nice touches, but it looked more like a fitness club locker room.

My treatment was done in a wet-room that had as much ambiance as a shower and a few candles could muster. The practitioner scrubbed the bamboo/lotus/water lily stuff onto my skin using very little oil. It was quite abrasive--in all the wrong places. My upper back was raw and painful for days afterward. She had an very 'perfunctory' approach and seemed interested in finishing and ended my 50 minute treatment almost 10 minutes early. That probably saved some of my skin! She walked very quickly when she led me to the lounge and the roughly tucked a blanked over my robe. I felt more roughed-up than relaxed.

On my way out, the practitioner was seated at the front desk. She told me to book a massage the next time rather than a treatment. Maybe they were just having a slow, winter, Montreal day. But I'd skip this place for a spa that trains its staff in customer service.
Written April 12, 2010
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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