Spa St. James at the Ritz Carlton

Spa St. James at the Ritz Carlton, Montreal: Hours, Address, Spa St. James at the Ritz Carlton Reviews: 5/5

Spa St. James at the Ritz Carlton

Spa St. James at the Ritz Carlton
5
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Combining our famed hospitality with the Ritz Carlton's heritage in luxury, we're proud to provide our clientele with an elegant, spacious and serene facility in the heart of downtown Montreal. This collaboration promises to cater to every expectation with luxury treatments and incomparable, attentive service. Our 5,500 square feet of contemporary, elegant space will welcome you.
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Popular mentions

5.0
149 reviews
Excellent
138
Very good
7
Average
2
Poor
2
Terrible
0

Scott
3 contributions
Dec 2021
Wonderful massage. Spa was very clean and safe with Covid protocols. Katya and Nelea (sp?) were wonderful. Great spa and treatment, highly recommend!
Written December 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alexis G
Montreal, Canada149 contributions
Dec 2021
PLEASE READ TO THE END

I made an appointment at the spa, very excited for my first manicure in 2 years, and in need of some "me time" after a very busy period. The arrival at the spa went well, my manicure started, and everything seemed fine. Behind me were 2 ladies having a conversation about 2SLGBTQIA+ community and how open children are today compared to before. It was a perfectly objective conversation until my technician piped up out of nowhere expressing very distressing and polarizing opinions. This obviously made the other two uncomfortable, as they immediately switched conversations to their holiday plans. I tried to let it go, but the longer I sat, the more angry I became.

Not wanting to make a scene, I excused myself and went to speak to the two receptionists. They were amazing, seriously. They apologized, moved things around so I could come back that afternoon with a different technician and gave me a discount for my troubles. Both receptionists were wonderful, but a special mention needs to be made for Carol. Her professionalism, empathy, and general warmth/candor were amazing - honestly, I would go back just to see her.

My manicure that afternoon was lovely and my nails look FAB! Sometimes a horrid experience can leave you with a positive feeling if it's handled well.
Written December 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

natascha B
1 contribution
Dec 2021 • Friends
Everything was excellent! From the time we arrived to the moment we left. The massage was fantastic and relaxing. Worth every penny! A friend of mine did the body scrub and she thoroughly enjoyed it. I will try that next time. The atmosphere is friendly, warm and inviting. Truly an experience.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jaime L
1 contribution
Nov 2021 • Solo
Excelent massage from head to toe
Fabolous team relaxing room just amazing
In the heart on downtown of Montreal
Written November 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ama
1 contribution
Nov 2021
Incredible spa and outstanding customer service. All treatments and the relaxing, elegant spa environment ensure a first class experience for clients. My daughters loved their massages. Special shout out to the Spa Manager Jordan for his impressive attention to every detail.
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

irene19502015
Montreal, Canada3 contributions
Nov 2021
I had facials with Marie France for a number of years.
All I can say is that she makes miracles. It is the best feeling enjoying her facials and personality. No wonder I always come for more.
Thank you, Irene
Written November 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mile141
New York City, NY5 contributions
Nov 2021 • Friends
Phenomenal staff and facility. It’s a very welcoming place that goes the extra mile to provide excellent service. Probably one of the best spa experiences you can get in North America.
Written November 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca N
5 contributions
Oct 2021
I was fortunate enough to have Alex as my massage therapist for a 90 minute session today. I have multiple old injuries - yet Alex was undeterred, and in fact share that he has specialized training in Sports Massage, and is very comfortable adapting to injuries. Alex gave the BEST MASSAGE I have had in YEARS. I plan on booking another next week. He was able to treat & release a stuck shoulder that has been an issue forever. HIGHLY RECOMMEND ALEX!

My only criticism is the shampoo on offer in the change rooms. It is HEAVILY PERFUMED, so much so that 2 hours later and my hands still reek of it. If you have allergies, or sensitivities to scents: DO NOT USE.

Otherwise: staff was friendly, courteous, and helpful. Space was calm. Tea was lovely.
ALEX WAS AMAZING.
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Miriam R
3 contributions
Sep 2021 • Friends
Sabina & Marita did our pedicures today and it was the best result and least ticklish experience! 5 stars
Written September 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LBA
San Diego, CA6 contributions
Jul 2021
I spent 5 glorious days at the Ritz Carlton and spent three of those days enjoying the spa. My esthetician was Sabine and she is absolutely amazing. I had a Perfect Back Treatment, Detox Body Treatment and an Oxygenating facial. The waiting room was calming and relaxing with light nibbles and flavored water and teas to drink. Top of the line products, attention to detail and expert advice was just a few things that the spa had to offer. I consider myself a "spa connoisseur" and Sabine gave me the best facial and treatment EVER. Hands down! Worth every penny and then some. I recommend the services and if available Sabine providing your services is a must! I will be back again for sure.
Written July 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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