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VIA Rail Canada

VIA Rail Canada
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Traveler Overview
  • Excellent37%
  • Very good27%
  • Average11%
  • Poor9%
  • Terrible16%
Travelers talk about
“business class”(226 reviews)
“dining car”(205 reviews)
“dome car”(157 reviews)
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Quebec, Canada
+1 514-871-6000
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1 - 10 of 1,768 reviews
Reviewed today

On 2 separate occasions I bought a Business Class Plus ticket for the Ottawa-Toronto trip. Both times the Business Class car was just an economy car. When I complained to Via, no compensation was offered and was told "we should have new cars by 2022"....More

Date of experience: December 2018
Thank Dom999999
Reviewed 5 days ago via mobile

The service Sucks..very disrespectful to the passengers. They act like its a privelidge. The staff is very rude If you are a smoker..good luck. If your lucky every 10 hrs you get 5 min. They have 1 passenger car and kram every 1 in. Meanwhile...More

Date of experience: December 2018
Thank Psalm N
Reviewed 1 week ago

We booked VIA Rail Canada's "The Canadian" from Vancouver to Toronto, departing in late April, 2018. My husband and I have ridden many trains in North American and Europe and had always wanted to ride "The Canadian," based on stories we had heard about the...More

Date of experience: April 2018
3  Thank ElizabethBorden
Reviewed 1 week ago

I travelled twice on this train in late November 2018. Once from Vancouver to Edmonton and then two days later from Edmonton back to Vancouver. I had booked an economy reclining seat as I was doing this on a budget and trying to save money....More

Date of experience: November 2018
3  Thank 618boba
Reviewed 1 week ago

My wife and I travelled recently on the Via Rail train from Toronto to Vancouver. It was very much a trip of a lifetime for us and many others on the train. The good bits were the luggage staff at Toronto, excellent, the food on...More

Date of experience: October 2018
1  Thank MatureTraveller60
Reviewed 2 weeks ago via mobile

So this is the second time I used via rail, first trip was from Montreal to Toronto and the return was delayed for more than 4 hours. They were nice enough to give credit, which led to my 2nd trip, that was a disaster, you'd...More

Date of experience: November 2018
Thank Henrrietta N
Reviewed 2 weeks ago

Booked into the Canadian in Vancouver. Was in Prestige class, so was led to my room by Kevin. And was shown around the cabin by Marty. Nice, cheerful and friendly chaps. Took good care of me till Winnipeg, where crew changes. The Prestige coaches are...More

Date of experience: November 2018
1  Thank WayneCorp
Reviewed 2 weeks ago via mobile

Took train 622 from Montreal to QC for the weekend - There seem to be a lot of complainers here in the reviews but my trip was on time and absolutely comfortable and lovely.

Date of experience: November 2018
Thank KarenKJP
Reviewed 2 weeks ago

I'm a Canadian living in Australia for the past 35 years. We are self-employed and hadn't had a holiday from work for 5 years and feeling really burnt out. It was always on my bucket list to travel across Canada by train. So we booked...More

Date of experience: June 2018
Thank annapatrice2010
Reviewed 2 weeks ago

I've been travelling back and forth from Toronto to Ottawa every week for the past 3 months in Business Class and the 'Business Class' quickly disappears !!! I've had over a dozen different staff and every one of them seem to dislike their job. Don't...More

Date of experience: November 2018
1  Thank Harold B
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Questions & Answers
Ask a question
October 1, 2018|
AnswerShow all 3 answers
Response from toddm717 | Reviewed this property |
Check with Via Rail online or by phone 1888-VIA-RAIL , enjoy your travels
September 26, 2018|
AnswerShow all 3 answers
Response from 728shelleym | Reviewed this property |
Zero room for storage Via recommends a small carry on for prestige cabin and check larger luggage. This is good advice. Dress is very casual.
Jennie F
September 22, 2018|
AnswerShow all 2 answers
Response from sammyEU | Reviewed this property |
We travelled from Vancouver to Toronto in July. First couple of days after leaving Vancouver we felt a bit chilly during the day as the air con was set fairly high but it got warmer once we were further into the journey. We... More
Travel Forum Posts
Boarding a VIA train (10 Replies)
I am travelling by VIA rail between cities. How early do you have to arrive at the station and check in before the train departs? I cannot seem to find this information on the VIA rail Web site, which truly needs to revise its navigation and content.
July 16, 2014|
Response fromphpr|
if you are travelling in business class, go to the VIA Business lounge to check in. Business class passengers are loaded first. Otherwise, assuming you have your ticket, and a seat allocation appears on it, then just join the line for your train. Departure gates with train numbers are displayed on an overhead board in the main station hall. It's all quite straightforward and obvious.
Lucas C
Belo Horizonte, MG
bus fares (2 Replies)
I'm going to get in Quebec by VIA Rail Canada. Then, from the station to my hotel I'll take the buses 800 and 25 (according to google). Do you guys have any idea of how much is the fare for these buses? Must I pay only with coins? Is there any card fare that I could buy near the station to facilitate my trip? Thanks!!!
September 30, 2012|
Response fromRescueTeam|
Welcome to TripAdvisor, Lucas; You have posted your query on the Province of Quebec forum. You would be better to post your question on the Quebec City forum, which is here on TA; tripadvisor.ca/ShowForum-g155033-i134-Quebec… Best Regards
Newcastle, Australia
Travel via VIA rail Canada from Vancouver to visit Lake Loui (11 Replies)
Hi, I was wondering if any one can give my wife and I advice on traveling from Vancouver to Lake Louise, Jasper & Banff. We have been told about over-night rail but cost we have been given is expensive. We are early 50's and reasonably fit. What are must see sights and things to do? Are other rail options other than VIA? We are planning to travel from Australia to Vancouver in May 2013. Thanks (in advance) Newie Traveller
July 23, 2012|
Response fromNewieTraveller|
I meant to include in my original post a question " has anyone travelled on the VIA Rail trip from Vancouver and what was the Sleepwr Plus class travel option like? Was it good value? And what should we know?