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Review Highlights
Reasonable

I like to stay here overnight because of the drive. The rooms are always quiet and clean. I... read more

Reviewed 3 weeks ago
tcmeats
Meeting in Hotel

Spent a few days attending a meeting. Everyone was friendly in the casino. The banquet food was... read more

Reviewed 3 weeks ago
FellowTraveler111528
,
Springfield, Massachusetts
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Traveler Overview
  • Excellent53%
  • Very good30%
  • Average12%
  • Poor2%
  • Terrible3%
Travelers talk about
“non smoking”(61 reviews)
“nice casino”(37 reviews)
“slot machines”(47 reviews)
About
Bet on lots of excitement at Ontario's premier gaming complex featuring more than 80 table games, 3,300 slots and tournament series.
Contact
377 Riverside Dr E, Windsor, Ontario N9A 7H7, Canada
City Centre
Website
+1 519-258-7878
Call
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from $103.50
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Reviewed today via mobile

Nicest hotel , great entertainment and best buffet west of the GTA . Service in great and just an overall great experience every time we are in Windsor.

Date of experience: October 2018
Thank DeannieMartini
Reviewed 2 days ago via mobile

Casino Windsor has everything you need for a great night out. From shows, restaurants and slots there are a lot of options. We always have a wonderful time.

Date of experience: December 2018
Thank AshleyL744
Reviewed 3 days ago via mobile

Again, the bathroom by the bridge walk way smelled of old urine. As I walked around on the casino floor, again the urine smell. Both downstairs and upstairs. The bathrooms always smell. I really dont think they clean them. One night I watched the staff...More

Date of experience: December 2018
Thank jcnash1729
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded yesterday

We appreciate you taking the time to review your experience. The experience you wrote about is not in keeping with our standards and I assure you that is as unacceptable to us as it is to you. Thank you for taking the time to bring...More

Reviewed 2 weeks ago via mobile

I absolutely love the casino they have so much to offer...the best food n drinks for a great affordable price...amazing entertainment, with a band and all!!!! I love to go with my friends for a good night out of pure fun where I can listen...More

Date of experience: October 2018
Thank quianagaines1234
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 2 weeks ago

Thank you for your five star review It is always rewarding to hear when our guests have enjoyed their stay with us. Our colleagues will appreciate your recognition and will be happy to know that you have come to enjoy several of the amenities we...More

Reviewed 3 weeks ago

I like to stay here overnight because of the drive. The rooms are always quiet and clean. I really like eating at Legends. It's pub food and tastes really good. The service throughout the facility is always excellent.More

Date of experience: November 2018
Thank tcmeats
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 2 weeks ago

Thank you for your recent visit. We really appreciate the time you have taken to write us a review. It's wonderful to learn that you received amazing service and enjoyed many of our amenities. Look forward to seeing you again soon. Thanks, Dave S Total...More

Reviewed 3 weeks ago via mobile

Stayed in a newly renovated Forum Tower room. They have done a nice job with decor, bedding, lighting and carpet. There are lots of outlets now for charging. Very nice laminate flooring in the entrance. The only thing we found a bit strange is there...More

Date of experience: November 2018
Thank fletch_28_13
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 2 weeks ago

We appreciate you taking the time to review your experience. We take feedback from our guests very seriously in an effort to always improve our customer service and help guide us in our initiatives to ensure we provide our guests with the best possible experience....More

Reviewed 3 weeks ago

great casino to stay at, no smoking, clean and safe, valet is great, check is is first class, health spa is great, and rooms are very nice.

Date of experience: November 2018
Thank chicken51
Reviewed 3 weeks ago

Spent a few days attending a meeting. Everyone was friendly in the casino. The banquet food was good. Better than most.More

Date of experience: November 2018
Thank FellowTraveler111528
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 3 weeks ago

We appreciate you taking the time to review your experience. Our colleagues will appreciate your recognition and will be happy to know that you had a memorable visit. Thank you for choosing Caesars Windsor. We look forward to your next visit! Sincerely, Dave S Total...More

Reviewed 3 weeks ago

We had dinner at the casino before a show. The high end dining room is located at the front of the casino. Valet parking for this restaurant is a plus. The food and service were just average and high priced. You can hear the noise...More

Date of experience: September 2018
Thank WindsorCanada
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 3 weeks ago

We appreciate you taking the time to review your experience. We take feedback from our guests very seriously in an effort to always improve our customer service and help guide us in our initiatives to ensure we provide our guests with the best possible experience....More

Reviewed 4 weeks ago via mobile

Stayed with my adult daughter in celebration of 19th birthday, combined with concert in Detroit. Hotel was nice and clean. Rooms comfortable. Accommodated early check in and a slightly later check out. Enjoyed pool and hot tub and views overlooking Detroit. Not big gamblers but...More

Date of experience: November 2018
Thank LeighRL
DaveS5537, Total Service Coordinator at Caesars Windsor, responded to this reviewResponded 3 weeks ago

Thanks for your review we are happy to read you had an amazing time We are delighted that you enjoyed your time with us and the service was outstanding. Thank you for choosing Caesars Windsor. We look forward to your next visit! Sincerely, Dave S...More

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Questions & Answers
Ask a question
lisamT2938HF
November 7, 2018|
AnswerShow all 9 answers
Response from DaveS5537 | Property representative |
Thank you for your question. The pool and health club is located in the Forum tower and is adult only. If you are travelling with children they are welcome in the Augustus tower so be sure to stop by our concierge desk and... More
1
Vote
Caroline B
October 25, 2018|
AnswerShow all 7 answers
Response from DaveS5537 | Property representative |
"Thank you for writing to us at Caesars Windsor. When staying with us we do place a hold on your credit card for the $200 deposit. Once you check out this charge is lifted, however some banking institutions it can take... More
0
Votes
sarahabbasi000
November 29, 2017|
AnswerShow all 11 answers
Response from CaesarsWindsor2014 | Property representative |
Hello sarahabba, Thank you for your question. We do not charge any fees to enter the casino or to start gambling. If you have any further questions please do not hesitate to contact us. Thank you Laura Guest... More
0
Votes