Caesars Windsor

Caesars Windsor: Hours, Address, Caesars Windsor Reviews: 4/5

Caesars Windsor
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Bet on lots of excitement at Ontario's premier gaming complex featuring more than 80 table games, 3,300 slots and tournament series.
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The area
Address
377 Riverside Dr E, Windsor, Ontario N9A 7H7 Canada
Neighborhood: City Centre
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4.0
1,564 reviews
Excellent
799
Very good
473
Average
195
Poor
43
Terrible
54

Anakin
6 contributions
Blah Buffet
Jul 2019
We went to the buffet restaurant as we had done 3 years ago. What a difference on the down side. Food was blah at best, no taste what so ever, even with salt put on it. Some of the food tasted old. The silverware needed to be cleaned better. When we said something to management, it was like “oh well.”
Written April 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mintytravel
Winscombe, UK119 contributions
Quick visit and pretty quick leave
Mar 2020 • Friends
We thought it would be a fun evening to visit the Casino as never been to one before.
How wrong can you be.
Absolutely no help to explain the set up and how you go about playing the various games.
We struggled with a few things until deciding to leave as no clear idea what we were doing.
A trick missed I feel
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review, I’m sorry your visit did not exceed your expectations. It is common for us to receive high praise on our level of customer service, but we sincerely regret if this was not your experience. Your comments will be shared with our management team in hopes that we can avoid a situation like this in the future. Feel free to ask any of our staffs for assistance with games and they would be happy to assist you with questions. We hope to be able to welcome you again. Dave S. Total Service Coordinator Caesars Windsor
Written March 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

stogie89
Windsor, Canada50 contributions
Avoid!!!
Mar 2020 • Friends
I feel as the years go by the Quality has diminished the food at the Buffet has lost the quality and the price is not worth it!!! But if you like giving money away this is the place for you!!
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review, I’m sorry your visit did not exceed your expectations. I am forwarding your comments to our culinary team, we are committed to delivering he best possible experience. I appreciate that you have taken the time to voice your concerns, and I do hope you decide to visit Caesars Windsor again. Have an amazing day! Dave S. Total Service Coordinator Caesars Windsor
Written March 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

KWCanada1234
Richmond Hill, Canada78 contributions
Not so much...
Feb 2020 • Couples
Super nice staff but disappointed by the amenities. Been to caesars elsewhere and found the amenities here seriously lacking. We found plastic cups - à la holiday inn - and, having brought a bottle of wine, called down to ask for glasses. We were told there would be a charge for the glasses...not the delivery...the actual glasses.

This morning in the room..Coffee pouches and two tea bags but no milk (powdered or otherwise), sugars, or stir sticks.

Meh.

Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review, I’m sorry your visit did not exceed your expectations. Thank you for bringing to our attention concerns you had with our hotel. I have forwarded them to the management team to look into further. Our rooms are all equipped with coffee and all the condiments for your comfort I apologize if this wasn't the case. We regret that this rare occurrence coincided with your visit hope that we have a chance to serve you again. Have an amazing day! Dave S. Total Service Coordinator Caesars Windsor
Written February 27, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DonnaS
17 contributions
A Bit of Vegas in Canada
Dec 2019
Spent two evenings at Caesars in January . Casino brought back memories of Las Vegas. Have been to many casinos in Canada. This is by far the best.
This was the first time there. I would like to thank one of the Players Club staff.... number 13281 for his great sense of humour and customer service when I signed up.
Will definitely be back, most likely when the weather is warmer.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback on our outstanding team. Welcome to Caesars Rewards the greatest reward program anywhere. You're now an exclusive member and can begin enjoying the benefits it has to offer. Glad your overall stay with us was enjoyable and we look forward to welcoming you back soon. Have an amazing day! Dave S. Total Service Coordinator Caesars Windsor
Written February 25, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mike S
Kitchener, Canada277 contributions
Unfriendly Dealers
Jan 2020
Just recently stayed at Caesars hotel and we did spend some time int he Casino. There 5 of us ranging from 29-55.... All 5 of us did gamble and all 5 of us lost money....LOL... Bad luck - but it's gambling....I personally sat a few blackjack tables from 11:30 - 1:00 and not one of th dealers was friendly... One lady was actually rude and did not make the experience very enjoyable....For a Friday night the casono was not overly crowded and had lots of options for tables.. I like the casino but maybe the dealers can smile and pretend they want to be there every so often
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We appreciate you taking the time to review your experience. It is common for us to receive high praise on our level of customer service, but we sincerely regret if this was not your experience. Your comments will be shared with our management team in hopes that we can avoid a situation like this in the future. I do apologize and hope that you will allow us the opportunity to serve you better. Have an amazing day! Dave S. Total Service Coordinator Caesars Windsor
Written February 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

rfh114
Toronto8 contributions
Way to go Caesars Windsor
Feb 2020 • Couples
I’m impressed!

We had some problems with our room in January because of what I suspected were issues during your renovations.

You were quick to get back to me, at the highest levels, with a sincere apology and a commitment to make it right. AND YOU DID.

You had us back in February. You treated us exceptionally well.

Again I’m impressed.
Thanks.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ken1077
Onsted, MI952 contributions
Average Casino
Jan 2020 • Couples
My wife and I came here on a Thursday night. We paid with taxes around $180 (Canadian) $140 American. It has either valet or self park. We used self park. I recommend taking the parking garage elevator To street level, walk outside , go left to crosswalk, go right across street and in the casino door and you are at the front desk. Taking the crossover bridge will weave you through the entire casino. My recommendation takes 5 minutes and much easier. They have a buffet and other options for eating, cheap to expensive, The buffet is a bit expensive for selections. We went for lunch. I would recommend this casino
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We appreciate you taking the time to review your experience. We take feedback from our guests very seriously in an effort to always improve our customer service and help guide us in our initiatives to ensure we provide our guests with the best possible experience. I do apologize and hope that you will allow us the opportunity to serve you better. Have an amazing day! Dave S. Total Service Coordinator Caesars Windsor
Written February 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marianne L
7 contributions
Great location
Jan 2020
Staff are always pleasant and ready to help. Services are excellent and the room and pool were great. Thanks again for another great stay.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chris D
London, Canada165 contributions
Nicely laid out - great concert venue
Jan 2020
Went for a concert and really enjoyed the entire visit. Hotel was sold our unfortunately, but we will be back and try that as well. Super buffet offered as well. Overall very nice.

They offer comp soft drinks, but you Preallyhave to look for the room where they hide them.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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