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Windsor Arms Hotel Spa

18 Saint Thomas St, Toronto, Ontario M5S 3E7, Canada
+1 416-971-9666
Review Highlights
Excellent small hotel

28 suite hotel in a great location . Well decorated rooms . A high level of personal service . Very... read more

Reviewed June 10, 2017
Bangkok, Thailand
via mobile
One of the best massages in my life!

Susan is a magician! Her hands are magical! She got rid of every knot in my back (and there were a... read more

Reviewed April 26, 2017
Vancouver, Canada
Read all 33 reviews
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  • Excellent28%
  • Very good24%
  • Average15%
  • Poor21%
  • Terrible12%
Travelers talk about
18 Saint Thomas St, Toronto, Ontario M5S 3E7, Canada
+1 416-971-9666
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Reviews (33)
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1 - 10 of 33 reviews

Reviewed June 10, 2017 via mobile

28 suite hotel in a great location . Well decorated rooms . A high level of personal service . Very good fine dining at the living room restaurant with an extensive wine list where only people much richer than me can afford most of the...More

Thank JRP-Bkk
Reviewed April 26, 2017

Susan is a magician! Her hands are magical! She got rid of every knot in my back (and there were a lot)! I have had many massages at very expensive spas all over the world and Susan is one of the best! The service my...More

1  Thank charlottepamelabell
Reviewed April 21, 2017

I am shocked at some of the reviews here. While I agree the furniture is a bit dated and there may not have been products in the bathroom, I didn't even really take notice of it when I was there because of the amazing customer...More

Thank Canuck0869
Reviewed March 29, 2017

I visited the spa recently with a girlfriend and I have to say It was one of the best spa visits I've had in a long time (and I have been to my fair share of spas) . The customer service is superb as the...More

Thank Abigal L
Reviewed March 4, 2017 via mobile

I booked a spa day (mid-week) celebrating my friends 50th Birthday. The online spa page had a special but after speaking with Julie, at spa reception, they hadn't updated the specials for February. ( It was already mid-Feb). The Feb special was even better so...More

Thank maidahye
Reviewed February 26, 2017

Terrible experience from the beginning to the end. I booked a facial and by the time that I arrived to the spa, the staff told me that the men lockers were being used by a female group at the same time so I had to...More

1  Thank JM Y
Reviewed February 12, 2017 via mobile

I need to write this review in recognition of Julie - one of the receptionist at the Spa. Today Julie went above and boyond to help me with a cancellation that was last minute. Unfortunately due to unforseen circumstances I was unable to join my...More

1  Thank Semirac86
Reviewed February 5, 2017 via mobile

To promote healing after having surgery three weeks ago, I visited the salt cave. The negative ions are supposed to be effective in treating respiratory problems and skin conditions and combating anxiety, insomnia and other modern malaise. The hotel could definitely use an update as...More

Thank Jane L
Reviewed January 9, 2017

The Good This is a historic building in downtown Toronto. This is a small and intimate place. If you are looking to avoid noise and lots of people this is for you. I wasn't sharing the pool or dry sauna with groups of noisy people....More

Thank Janner519
Reviewed December 29, 2016 via mobile

The only reason I'm giving 2 stars is because I did like my facial and massage, but the customer service from the moment we got in was completely unsatisfactory. They seemed uninterested in our business and generally took their sweet time when helping us. They...More

Thank Lisa W
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
Sponsored by:
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