Elmwood Spa
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
10:30 AM - 6:30 PM
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About
Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
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The area
Address
Neighborhood: Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
How to get there
  • Dundas • 3 min walk
  • College • 5 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
742 reviews
Excellent
324
Very good
185
Average
95
Poor
75
Terrible
63

Catherine S
Toronto, Canada30 contributions
First visit with my daughter to the Elmwood Spa. I highly recommend it. It is quiet a large building. At checkin they give you a copy of your itinerary. The staff are courteous, friendly and helpful, they are located at every floor entrance to assist you with directions. We did the Sparkle Package with included lunch for 11/2 hours, water therapy for 11/2 hours and a 50 minute Swedish Massage. You should arrive 1/2 before your scheduled time to check in. The pool area is not a perfect set up as the lounge chairs are in one area facing each other, kind of awkward, not private but there is one small private room with three chairs. There is no area around the pool to lounge. The pool water was a perfect temperature, also the steam room and jacuzzi were good. They also have a jacuzzi in the women's change room which was a great way to start our spa day!
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Catherine, Thank you kindly for taking the time to write a review following your Elmwood Spa experience! We are very happy to hear that you and your daughter enjoyed the Festive Spare package --a limited-time special. available for the holidays. Hope to welcome the both of you back soon! Best, Marie Picton, Executive Manager
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mattycam
mississauga236 contributions
My initial interaction with Elmwood Spa was shaky when I was trying to book during the time they were having technical issues with their phone system. However, eventually I was able to get through and book. I am very happy that I did as I had a wonderful time!
It was my first time there and booked the birthday bliss spa package. Perhaps it's because I went on a Thursday but I did not feel it was crowded, I was able to enjoy the water therapies alone and all protocols were followed.
Alba and Monica did a great job on the body scrub/massage and mini facial, respectively. Food was good; not a huge selection but it was fine for lunch. Customer service was good but it would have been nice if I was told about complimentary coat check upon check-in (told by staff after I stuffed my coat in the small locker). 2nd floor customer service provided me with two lockers since the lockers were small and couldn't hold everything I had.
Overall, it was a great experience and relaxing time. It is pricey but I would return again for a special occasion.
Written November 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Valued Guest, Thank you for taking the time to review your experience with us. We are very sorry that your experience did not start off well. Unfortunately, we have been experiencing intermittent technical difficulties on the phones in addition to a higher than usual volume of inquiries, but are glad that we were able to connect and welcome you to the spa. It is delightful to hear that you enjoyed your visit with us, including the services, amenities and 3 course lunch. We thank you once again for reviewing your visit and we hope to have the pleasure of welcoming you again for a special occasion. Best regards, Marie Picton, Executive Manager
Written February 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marybeth C
Mississauga, Canada6 contributions
We enjoyed our second annual visit and plan to be back NEXT January. What better way to enjoy a cold, grey day than to pamper yourself with water therapy, massage, mini-facial, and three course lunch. Last year three of us declared our spa day as the first annual January visit and we took advantage of the wonderful 'Me too' 4 hour special for this year's visit. The Elmwood is a classy and professional, yet warm and friendly.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Marybeth, We are so happy to hear that you are making us a part of your annual tradition. The limited-time Me-Time package is a perfect way to unwind after the holiday hustle and bustle and we are glad that you enjoyed it. Looking forward to welcoming you back soon and wishing you a wonderful rest of the year. Best regards, Marie Picton, Executive Manager
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna
3 contributions
I paid $361.60 for two 50-minute massages, which is much pricier than an average RMT in Toronto. I thought the water therapy and facilities would justify the price... the pool facilities are about what you'd expect of an average 3- or 4-star hotel in North America... I was deeply disappointed. Plus it wreaked of chlorine and dried out my skin. There's a steam room (no dry sauna). The RMT was friendly and good and the facilities were clean.
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Valued Guest, Thank you for taking the time to provide us with a review, and for letting us know about your experience! Though we are delighted that you enjoyed your massages and the service provided, we are sorry to hear that the Water Therapies did not meet your expectations. We continually make upgrades to the space, and most recently have finished a multi-million dollar renovation to our Water Therapies area which includes a swimming pool, whirlpool, and steam rooms, in addition to a sun room and pool-side lounge where guests can enjoy snacks and drinks from our Juice Bar. Though the pool does use chlorine, we have checked the recent readings and all levels were within parameters. We appreciate you reviewing your visit! Best, Marie Picton, Executive Manager
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

marjie905
Toronto, Canada67 contributions
The water therapies add a nice touch to the massage. There is a steam room, hot tub and pool on the third floor for couples and a smaller steam room and hot tub for females only. Shannon is a great massage therapist.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Valued Guest, Thank you kindly for your review! We are delighted that you enjoyed your massage as well as the co-ed Water Therapies. The women's change room also contain a whirlpool and steam room for those who prefer more privacy, and the men's room also contains a steam room. Hope to welcome you again soon. Best, Marie Picton, Executive Manager
Written March 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Audrey C
1 contribution
I was in for a visit for a day spa package. I had an amazing experience, as always. The water therapy were also great. Sadly people did not keep their tone down in the spa which made relaxation more difficult in the water therapy section.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Audrey, Thank you so much for the kind review! We are so happy to hear that you enjoyed your day with us and we cannot wait to see you again.
Written June 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Judi
Markham, Canada6 contributions
Friends
Visited with a friend after Covid. Elmwood is an Oasis in the centre of a buzzing busy metropolitan for blissful escape with a pampering massage and water therapy experience… ahhhh. Do miss the complimentary hot tea servicing the guests with 6 different blends of fragrant teas. But the staff service was excellent going out of their ways to help solve the smallest issues.
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for the kind review! We cannot wait to see you again.
Written July 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Connie G
Springwater, Canada87 contributions
From booking the reservation with Carol to the quintessential Taste of the World spa experience with Sandra M, to the scrumptious meal on the Terrace, Elmwood Spa exceeded my expectations!!!

Everyone was very excited about the Taste of the World package. It started off with a body scrub, then hot/cold shell massage, followed by one of the best facials with an algae peel. One hundred and ten minutes of bliss. Thank you again Sandra M!

Lots of staff available to help checking in and out, in change rooms, waiting areas, etc. Those I connect with were happy to make the experience positive and memorable.

In terms of self care, this is a must do.
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Connie, Thank you so much for your review, we are so delighted to be welcoming guests back! It is wonderful to hear that you enjoyed your visit including the service as well as the 3 course lunch at the Terrace Restaurant. We hope to welcome you again soon. Best, Marie Picton, Executive Manager
Written September 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalia C
2 contributions
It was my birthday present from my daughter, but due to the restriction I had to cancel water treatment services. Overall it was good experience, it was my first time in this SPA. My first treatment was body scrub and massage. I came to the 3rd floor, but girl at the reception told me to go to the 2nd floor to the change room and leave my cloths in a locker. I came to the change room but receptionist there sent me back saying that I will do it in the room. It's a winter time and I had to carry my coat and boots in my hands, I don't understand why she didn't allowed me to keep in the locker, I had pedicure after that. The body scrub and massage were fabulous! I had a bit of disappointment with the pedicure. The aesthetician was very nice, but the job she's done seems like a little unprofessional. My feet have not been actually cleaned properly, nails shaped unevenly and nails polish coating done awful. It was surprising as this place supposed have good professionals in the basic services too. Their massage therapy is great and the staff is very nice, but this left me a bit disappointed.
Written January 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dorrie W
4 contributions
My husband and I had an amazing day at the elmwood! From start to finish we loved everything. The massage and facial were top notch! Nina and Jinny did my services and I would definitely be back because of them. I haven’t been here in a few years since I moved away so it was so nice to return to a place that I remember! Lunch was to die for and Jeremy was very attentive. Thanks again for a very relaxing day and a long over due get away with my husband!
Written October 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear valued guest, Thank you for taking the time to provide us with a review. We are delighted that you had a wonderful visit with your husband. We will certainly share your kind words with our staff and hope to have the pleasure of welcoming you again soon! Best regards, Marie Picton, Executive Manager
Written November 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Elmwood Spa (Toronto) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Elmwood Spa

Elmwood Spa is open:
  • Sun - Sun 10:30 AM - 6:30 PM
  • Mon - Thu 10:00 AM - 9:00 PM
  • Fri - Fri 9:00 AM - 9:00 PM
  • Sat - Sat 9:00 AM - 8:00 PM