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Elmwood Spa

Neighborhood:
Downtown
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Address: 18 Elm St, Toronto, Ontario M5G 1G7, Canada
Phone Number: +1 416-977-6751
Website
Today
10:00 am - 9:00 pm
Open now
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Hours:
Sun 10:30 am - 6:30 pm
Mon - Thu 10:00 am - 9:00 pm
Fri 9:00 am - 9:00 pm
Sat 9:00 am - 8:00 pm
Description:

Canada's favourite urban oasis, located in the heart of downtown Toronto....

Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.

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TripAdvisor Reviewer Highlights

Read all 491 reviews
Visitor rating
  • 208
    Excellent
  • 135
    Very good
  • 62
    Average
  • 51
    Poor
  • 35
    Terrible
amazing ambiance with great RMTs but very pricy

It was a great experience, my wife and I had a couples massage and the massage therapists were amazing. I felt so relaxed after. We had complimentary water therapy after but the... read more

4 of 5 starsReviewed yesterday
Ankit K
,
Toronto, Canada
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491 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Toronto, Canada
Level Contributor
112 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was a great experience, my wife and I had a couples massage and the massage therapists were amazing. I felt so relaxed after. We had complimentary water therapy after but the saunas were out of order which was a bummer. the change rooms and facilities were top notch!

Helpful?
Thank Ankit K
Markham, Canada
Level Contributor
27 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We celebrated our birthdays with a couples package. It was awesome and they had a lot of fun hearing jokes from Jeff :-) Glad we had a driver to get us home cause the brought in champagne as well!!

Helpful?
Thank BethJM
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Thank you for taking the time to review your experience. It’s twice as nice to hear that you celebrated both of your birthdays with us! We are glad that you enjoyed the couples package (and bubbly) and look forward to welcoming you back soon. Sincerely, Marie Picton, Executive Manager More 

Toronto, Canada
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked my facial treatment in Elmwood spa on 10:30am on 28th August. I've been told be there on half hour earlier. Once I got there already packed up in front of reception desk. Finally I've been guided to sign up all my information and leaded to the room for facial treatment. The whole treatment was terrible! The therapist spoke... More 

Helpful?
Thank yjtrade2014
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your feedback and apologize that it is under these circumstances. Extractions during a facial treatment are expected to cause discomfort, however we are sorry that you did not feel that you were taken care of to the best of our abilities. As each and every guest is unique and... More 

1 review
5 of 5 stars Reviewed August 24, 2016

I recently spent my birthday at Elmwood Spa. I had was treated and pampered by everyone there. I was greeted by Surender at the reception. The hyrdo therapy was relaxing. Then I experienced a relaxing massage at the skillful hands of J.C. My first ever facial was given by Jessica. She not only gave the facial, she educated me about... More 

Helpful?
Thank Kwame S
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Kwame S., We are happy to hear that you enjoyed your to visit to Elmwood Spa on your special day! Thank you for taking the time to review our services, and we hope to celebrate many more birthdays with you. We will be sure to pass on your kind words to J.C and Anahit. Sincerely, Marie Picton, Executive Manager More 

Level Contributor
53 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 24, 2016 via mobile

First and last visit to Elmwood, supposed to be one of the top spas in Ontario, completely overrated. I booked two couple's packages to Elmwood and we were underwhelmed to say the least. Our packages included "water therapies" which in reality is just the use of the pool and hot tub. This area is supposed to be a whisper zone,... More 

Helpful?
2 Thank Emiy B
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Emily B., We are sorry to hear that you did not enjoy your experience at Elmwood Spa and appreciate you taking the time to share your feedback, as this gives us an opportunity to improve. The Water Therapies area can get quite busy, however our staff check on the area regularly to ensure that guests are looked after and... More 

Toronto
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 24, 2016

My friend and I redeemed our Air Miles Reward for an “Elmwood Spa Body & Mind Escape” package. We arrived at 9:30am and left at 5pm feeling all pampered and relaxed. It was a great experience. The building was huge, 4 floors + a basement. There were friendly receptionists on each floor to greet us. Flavoured water and tea were... More 

Helpful?
Thank TorontoScarborough
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to provide such a detailed review. This gives us an opportunity to further improve. We are very happy to hear that you enjoyed our amenities, services, and of course, lunching in your robe! We strive to provide the highest quality experience for our guests, and do apologize for the delay in... More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed August 21, 2016

I find the staff to be consistently excellent at Elmwood. I especially recommend their facials. Lunch service is also very good, with a nice choice of items. I think it would be great if the Whisper Room was stocked with water and tea; it seems unfair for patrons seeking more quiet to be denied immediate access to beverages.

Helpful?
Thank EndlessAdventurer
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Valued Guest, We are glad to hear that you enjoyed your visit with us, and thank you for taking the time to review our services! We appreciate you sharing your suggestions about the Whisper Room, and do offer beverages just outside its doors, as this is a more central area where all guests can access the amenity station. Sincerely,... More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

Had massage here a few times. Last time was July long weekend, didn't have the time to post the review. The spa itself is definitely one of the better ones in Toronto. Spacious and clean. pool, sauna, steam room and whirlpool all very nice. Lots of lounging area to talk and relax with friends. Massage was pretty good the first... More 

Helpful?
Thank Yeeman C
ElmwoodSpa, Manager at Elmwood Spa, responded to this review

Dear Yeeman, We’re happy to hear that you have been happy with your massage visits and continue to enjoy our amenities. We value your loyalty to Elmwood Spa and thank you for your continued visits. We apologize again for the mix up with your most recent massage, and are happy to hear that our manager has attempted to resolve the... More 

Burlington, Canada
Level Contributor
327 reviews
112 attraction reviews
common_n_attraction_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed August 16, 2016

Seven of us were accommodated with massages and lunch at the beautiful Elmwood Spa. Everyone spoke very highly of their RMT, and the facilities were lovely and clean. The lunch was almost too much food, delicious and with plenty to choose from. We were treated like gold, and the price was reasonable. If I lived in Toronto, I would definitely... More 

Helpful?
Thank SLT1962
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review, it is much appreciated! We are delighted to hear that you were able to come in to the city to visit us and that you enjoyed your experience. We truly value our guests and do our very best to ensure each and every visitor has a fantastic... More 

Toronto, Canada
Level Contributor
19 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 14, 2016

I visited the Elmwood with a large group of girlfriends for a special occasion. In my opinion, this spa offers amazing value for money. Services, drinks, and food are all reasonably priced. The staff is polite and accommodating. Lots of little extras that make your visit feel extra special. I can't say enough good things about my experience. I cannot... More 

Helpful?
Thank Katie300600
ElmwoodSpa, General Manager at Elmwood Spa, responded to this review

Dear Valued Guest, Thank you for choosing to spend your special occasion with us! We are delighted to hear that you enjoyed your time at Elmwood Spa and all the "little extras" and hope to welcome you back soon. Sincerely, Marie Picton, Executive Manager More 

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Staying in Downtown

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Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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