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Elmwood Spa

Closed Now: 10:00 AM - 9:00 PM
Open today: 10:00 AM - 9:00 PM
Review Highlights
Relaxing Oasis

Great relaxing ambience in the core of downtown Toronto. Facilities and customer service were... read more

Reviewed 4 weeks ago
Cotuprado
,
Toronto, Canada
via mobile
Celebrating birthday

Elmwood experience was fantastic ... the service was excellent and enjoyed the our lunch. We did... read more

Reviewed February 10, 2019
Raquel V
via mobile
Read all 666 reviews
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Traveler Overview
  • Excellent44%
  • Very good25%
  • Average13%
  • Poor10%
  • Terrible8%
Travelers talk about
“water therapies”(101 reviews)
“steam room”(82 reviews)
About
Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar...more
Closed Now
Hours Today: 10:00 AM - 9:00 PM
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Contact
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Old Toronto
Website
+1 416-977-6751
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1 - 10 of 666 reviews
Reviewed yesterday

Visited with a girlfriend for massages. We were the last appointments for the day (7pm) which is I think where the issues were. We had both been to the Elmwood before but not for many years. We felt rushed and brushed aside by many of...More

Date of experience: March 2019
Thank CarlE009
Reviewed 6 days ago

After being to various other spas across Ontario (St. Anne's Spa, Scandinave Spa, Millcroft Spa) I was a bit disappointed with Elmwood. The atmosphere is lovely and the meal was good, but the service and treatments I had expected. Katherine gave a great Swedish Massage,...More

Date of experience: March 2019
Thank katemackenz
Reviewed 1 week ago via mobile

I visited the spa with my sister to celebrate her birthday. We had pedis booked for 4pm and manis booked for 5pm. At the time of booking I was not inforned that food and beverage service ends early on Sundays. We were unable to order...More

Date of experience: March 2019
Thank JenniferH5491
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 6 days ago

Dear Jennifer, Thank you kindly for taking the time to let us know about your spa visit, and for choosing to celebrate your sister's special day with us. It is true that on Sundays, our Juice Bar closes at 5 PM. We are truly sorry...More

Reviewed 1 week ago

My sister told me she was going to a Spa as a treat to herself and I thought I would tag along. Lately I have had arthritis in my hip and Toronto weather certainly has not helped. I looked up the Elmwood Spa and thought...More

Date of experience: March 2019
Thank EllenR622
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded yesterday

Dear Ellen, Thank you for taking the time to let us know about your experience at Elmwood Spa. We are truly delighted to hear that you had a lovely visit from beginning to end and you were pampered with the services, lunch at the Terrace...More

Reviewed 2 weeks ago via mobile

I had a wonderful experience at this Spa. The building is beautiful and the facilities are wonderful. Very peaceful. Their staff is so attentive and obliging. I went for a massage due to extreme headache and left there relaxed and refreshed. I will definitely visit...More

Date of experience: February 2019
Thank Sylvia P
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Dear Sylvia, Thank you for your review, we are delighted that you had a wonderful massage, and enjoyed the facilities and your treatment. We are so glad that your headache was alleviated following your visit, and are very much looking forward to welcoming you again....More

Reviewed 3 weeks ago

We spent a super relaxing day here for my husband's birthday. Couples massage, lunch in our robes, and a facial; not to mention the therapy waters. What a delightful experience.More

Date of experience: February 2019
Thank Andrea P
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Andrea, Thank you for your kind words, and for choosing to celebrate your husband's special day with us. We are thrilled to hear that you both had a relaxing visit and enjoyed a massage together, as well as lunch and some time in our...More

Reviewed 4 weeks ago via mobile

Great relaxing ambience in the core of downtown Toronto. Facilities and customer service were impeccable; however, the deep tissue massage that we booked was not deep at all. Great celebratory gift to your special person!More

Date of experience: February 2019
Thank Cotuprado
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed your spa getaway with us, and the facilities and customer service. We are sorry to hear that you were disappointed with the Deep Tissue Massage. All of our RMTs are highly...More

Reviewed 5 weeks ago

The one big plus of this place is that it's in the city - in the down town core of Toronto so it's accessible by public transit, cab, etc. The other plus is that it has many different types of services available to guests. The...More

Date of experience: December 2018
Thank Echizo
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for taking the time to let us know about your visit to Elmwood Spa. We are sorry to hear that you did not find your visit to be reflective of our standards of excellence. It is our priority to ensure...More

Reviewed February 10, 2019 via mobile

Elmwood experience was fantastic ... the service was excellent and enjoyed the our lunch. We did the Me Time package and it was perfect.More

Date of experience: February 2019
Thank Raquel V
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Thank you for your review, Raquel. We truly appreciate you taking the time to let us know about your visit, and are glad that you enjoyed your service and lunch during our limited time promotion! We hope to welcome you again soon. Sincerely, Marie Picton,...More

Reviewed February 8, 2019

I've been going to the Elmwood for 8 years. The service is consistent and the massages are always good. You need to let the therapist know what need to and where your body need particular attention for them to do a good job, it's like...More

Date of experience: February 2019
Thank Exploration44001
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 4 weeks ago

Dear Valued Guest, Thank you for your kind words and continued loyalty! We are delighted that you continue to enjoy consistent service during your visits and are looking forward to welcoming you again. Best, Marie Picton, Executive Manager

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Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Questions & Answers
Ask a question
alfie2011
November 10, 2017|
AnswerShow all 3 answers
Response from RPF1966 | Reviewed this property |
The closest parking is the underground parking lot on Elm street just slightly west of the Elmwood Spa and just after the entrance to the Chelsea Hotel
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