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Elmwood Spa

723 Reviews
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Elmwood Spa

723 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Location
Contact
18 Elm St, Toronto, Ontario M5G 1G7 Canada
Getting there
DundasToronto Rapid Transit3 min
CollegeToronto Rapid Transit5 min
Get to know the area
Toronto Aerial Tour with Niagara Falls Winery Tasting Tour
Air Tours

Toronto Aerial Tour with Niagara Falls Winery Tasting Tour

15 reviews
Add some opulence to your Canadian vacation on a 5-hour winery tour by plane and luxury transportation. After you get into a VIP mood at the Buttonville Airport, take to the skies. Enjoy exceptional aerial views en route to Niagara, then transfer to a limo bus. Sample some of the region's best wine at an award-winning winery, as you take in the picturesque rural scenery. Then return to Toronto in time for dinner.
$160.62 per adult
723Reviews2Q&A
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Michelle F wrote a review Mar 2020
1 contribution
Elmwood spa is my absolute favorite spa in Toronto!! The services are amazing and the beautiful pool and restaurant. Try it. You will love Elmwood!!
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Date of experience: January 2020
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traveltracers wrote a review Mar 2020
Toronto, Canada39 contributions33 helpful votes
The spa is nice and clean, the staff was attentive and everyone was very friendly. The pedicure was great, we really enjoyed the hot stone leg massage. It is a little pricey as pedicures go, but definitely a nice treat.
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Date of experience: March 2020
1 Helpful vote
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Response from Elmwood S, General Manager at Elmwood Spa
Responded Mar 6, 2020
Thank you kindly for your review! We are happy to hear that you enjoyed your visit with us, including the service, atmosphere, and environment. Hope to welcome you again soon! Best, Marie Picton, Executive Manager
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marjie905 wrote a review Mar 2020
Toronto, Canada68 contributions23 helpful votes
The water therapies add a nice touch to the massage. There is a steam room, hot tub and pool on the third floor for couples and a smaller steam room and hot tub for females only. Shannon is a great massage therapist.
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Date of experience: March 2020
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Response from Elmwood S, Manager at Elmwood Spa
Responded Mar 6, 2020
Dear Valued Guest, Thank you kindly for your review! We are delighted that you enjoyed your massage as well as the co-ed Water Therapies. The women's change room also contain a whirlpool and steam room for those who prefer more privacy, and the men's room also contains a steam room. Hope to welcome you again soon. Best, Marie Picton, Executive Manager
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Anna wrote a review Feb 2020
3 contributions3 helpful votes
I paid $361.60 for two 50-minute massages, which is much pricier than an average RMT in Toronto. I thought the water therapy and facilities would justify the price... the pool facilities are about what you'd expect of an average 3- or 4-star hotel in North America... I was deeply disappointed. Plus it wreaked of chlorine and dried out my skin. There's a steam room (no dry sauna). The RMT was friendly and good and the facilities were clean.
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Date of experience: February 2020
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Response from Elmwood S, General Manager at Elmwood Spa
Responded Feb 24, 2020
Dear Valued Guest, Thank you for taking the time to provide us with a review, and for letting us know about your experience! Though we are delighted that you enjoyed your massages and the service provided, we are sorry to hear that the Water Therapies did not meet your expectations. We continually make upgrades to the space, and most recently have finished a multi-million dollar renovation to our Water Therapies area which includes a swimming pool, whirlpool, and steam rooms, in addition to a sun room and pool-side lounge where guests can enjoy snacks and drinks from our Juice Bar. Though the pool does use chlorine, we have checked the recent readings and all levels were within parameters. We appreciate you reviewing your visit! Best, Marie Picton, Executive Manager
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Lisa D wrote a review Feb 2020
1 contribution
We got the spa for two valentine's special me and my friend. When I booked I mentioned it's my birthday but the deal worked out better with the package, however upon arrival or exit no one said happy birthday! Anyway overall I was pleased until our lunch we got the steak "well done"iguess that means burnt but o well manager did offer it to be replaced which was amazing but at that time didn't want to wait any longer,then we glanced a roach dinning with us omgoodness me and my girlfriend gagged and told a waitress and she took care of the it(roach) then @check out we asked if we can say how we felt about our stay and told her but she said so sorry about that will let the manager know and that was it👀
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Date of experience: February 2020
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Response from Elmwood S, General Manager at Elmwood Spa
Responded Feb 12, 2020
Dear valued guest, Thank you for taking the time to review your most recent visit with us. We are very concerned to hear about your experience at the Terrace Restaurant while enjoying your 3 course lunch. We can very much appreciate that this is upsetting, and we are truly sorry about it. We take such complaints extremely seriously, and appreciate you bringing it to our attention so that we can take immediate action to ensure that it does not happen in the future. Please be assured that we take every necessary precaution to adhere to all of the health & food safety regulations placed by the city, and an incident such as this is not reflective of our standards of excellence. We have informed our pest control company so that they can proceed accordingly. In addition, our housekeeping and maintenance crews work around the clock to ensure that our facilities remain clean. Our team has received your private feedback and a member of our management team will be addressed as we would like to have an opportunity to make things right. Best regards, Marie Picton, Executive Manager
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