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Elmwood Spa

18 Elm St, Toronto, Ontario M5G 1G7, Canada
+1 416-977-6751
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Review Highlights
Poor management, meh experience.

My friend and I had visited elmwood spa last month for pedicures and quite enjoyed it, we decided... read more

Reviewed 4 days ago
Maryann B
via mobile
Last minute and late evenning accommodation - the were amazing

I call at the last minute to setup a massage after a stressful day. They were able to accommodate... read more

Reviewed 1 week ago
benoitroy31
,
Toronto, Canada
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Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
  • Excellent42%
  • Very good26%
  • Average13%
  • Poor11%
  • Terrible8%
Travelers talk about
“water therapies” (93 reviews)
“steam room” (68 reviews)
“swedish massage” (29 reviews)
Closed Now
Hours
Hours Today: 10:00 AM - 9:00 PM
LOCATION
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Downtown
CONTACT
Website
+1 416-977-6751
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All reviews
"water therapies"
in 93 reviews
"steam room"
in 68 reviews
"swedish massage"
in 29 reviews
"terrace restaurant"
in 23 reviews
"ladies change room"
in 16 reviews
"mani pedi"
in 28 reviews
"juice bar"
in 19 reviews
"bangkok garden"
in 8 reviews
"hand massage"
in 6 reviews
"body treatment"
in 6 reviews
"nail polish"
in 8 reviews
"great massage"
in 11 reviews
"spa services"
in 6 reviews
"eaton centre"
in 6 reviews
"rmt"
in 46 reviews
"lester"
in 6 reviews
"mask"
in 11 reviews
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1 - 10 of 600 reviews

Reviewed 4 days ago via mobile

My friend and I had visited elmwood spa last month for pedicures and quite enjoyed it, we decided to re-book. We came for massages and a facial. Massages are alright, I would rather go to my regular RMT for the price we paid, the bed...More

Thank Maryann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

I call at the last minute to setup a massage after a stressful day. They were able to accommodate the time and same day request and the massage was excellent and definitely what I needed. The rooms are spotless, the dressing room was perfect (lockers...More

Thank benoitroy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 days ago

Dear Valued Guest, We appreciate you taking the time to provide us with a review following your visit, and are happy that we were able to accommodate you. We're thrilled to hear that you enjoyed the massage as well as some time in the steam...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

I love the Elmwood Spa. I have been seeIng the same RMT for years. He’s great and knows exactly how to fix my nlbacknand my SI joint. The water therapies and he steam room after always are the finishing touch on a great experience. If...More

Thank Randi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Randi, Thank you for your review, and for your continued loyalty over the years! We're very happy to hear that you feel refreshed and renewed after your visits, and that you enjoy the amenities here, including the Water Therapies and Terrace Restaurant. We continue to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 2 weeks ago

The building is beautiful. It's a great place for relaxing. I went there on a weekday afternoon and it was quite busy. Many chatters here and there but not so much as to disturb your peace. The female change room has its own whirlpool and...More

Thank Angelica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Dear Angelica, Thank you for taking the time to provide us with your feedback following your time at Elmwood Spa.Though we're happy that you enjoyed the facilities and found it to be relaxing, we are sorry that you were not fully satisfied with your massage...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It was a lovely way to spend time over the Mother's Day weekend. A 50-minute Swedish Massage, Pedicure, water therapies and a dining experience at the Bangkok Garden made for a wonderful day. The staff at the Elmwood are very attentive and go out of...More

Thank Dorothy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dorothy, we truly appreciate you taking the time to provide us with your feedback. It is delightful that you enjoyed your visit from beginning to end, including the massages, pedicures, time in our Water Therapies, and dinner and Bangkok Garden. We're happy to have welcomed...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Went for a spa day with a small bridal party and it was just right. Staff coordinated our treatments so we all had time to make use of the water therapies without feeling rushed, but within a 3 hour time frame. All the ladies had...More

Thank nahalnytsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. It is wonderful that the entire bridal party enjoyed their visit, including their treatments and facilities. We're delighted that you would like to return, and are looking forward to welcoming...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

As a VIP member I was treated to a delightful and enjoyable Morracan hair wash, blow dry and style by Sarah. I was so impressed, I'm going back in a few weeks for a cut and style.More

Thank fouge13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, Thank you for your feedback, and for your continued loyalty to Elmwood Spa. We are so glad to hear that you enjoyed your appointment with Sarah during the event for our Elmwood Spa Exclusive Members, and are looking forward to welcoming you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

I love this place and the only reason I don’t give it top rating is because of the poor quality nail polish they use for mani/pedi. Doesn’t last more than 2 days before it starts to chip off. The basic Elmline essential manicure is $47...More

Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Anne, Thank you for taking the time to provide us with your review, we truly value your feedback. It is wonderful to know that you continue enjoying our services, as well as the facilities and lunch, yet are disappointed that you do not feel...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I took my daughter to the Elmwood Spa for her 19th birthday so that she could have the whole day "spa experience". This place is a bit dated. When we arrived we both went in for our massages. There was ALOT of noise happening outside...More

2  Thank kimmer632018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Valued Guest, We truly appreciate you taking the time to provide us with your feedback. Though we are glad that you both enjoyed the manicure and pedicure, we are sorry to hear that you did not enjoy other aspects of the visit, and did...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2018 via mobile

Took my boyfriend here for a couples massage for his birthday. It was my first time so wasn't sure what to expect. Staff were very friendly...the facilities seemed a bit dated. Our massages were good. The only complaint I had was one of the masseurs...More

Thank Claudette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 weeks ago

Dear Claudette, We thank you for taking the time to provide us with your feedback, and for choosing to celebrate your boyfriend's birthday at Elmwood Spa. We are delighted that overall, you enjoyed your visit --including the massages. However, we are sorry that the coughing...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Questions & Answers
alfie2011
November 10, 2017|
AnswerShow all 3 answers
Response from RPF1966 | Reviewed this property |
The closest parking is the underground parking lot on Elm street just slightly west of the Elmwood Spa and just after the entrance to the Chelsea Hotel
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