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I bought the St. Lawrence market food tour pre-COVID and was scheduled for April 2020. The company did not respond to refund requests and completely ghosted. I see others with similar issues and I think the company is now out of business, but the sketchy part is they are still showing as open on their website and taking people’s $. Also unfortunately it looks like the chef passed away January 2021 according to FB so the business is definitely closed. I am out over $300.…
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Date of experience: January 2022
2 Helpful votes
Helpful
I was completely ripped off by Toronto Food Tours. They charged $300 to my credit card for a Friday Night Feast that was ‘postponed’ due to Covid but then disconnected their phone number, email and the voucher link showing $300 has been paid is no longer valid!! This is completely illegal and dishonest. Is there anyway to get our money back. From the reviews many have been scammed!…
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Date of experience: November 2021
1 Helpful vote
Helpful
I bought food tour gift certificates for my parents for christmas pre-covid. The website is still taking bookings but it looks like we have been ghosted. I have called and emailed multiple times to book them in with no response. Chef Scott stole my money. I have lost $200. DO NOT TRUST THIS COMPANY.…
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Date of experience: September 2021
2 Helpful votes1 Repost
Helpful
Worst customer service ever. $125 Gift basket from St. Lawrence Market showed up for a friends birthday to her on the wrong date, prices on items and basket from dollar store. Wrote two emails stating problem and not one reply. Will never use again and disgusted with service. Boo on you Toronto Food Tours and Chef Scott.…
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Date of experience: January 2021
2 Helpful votes
Helpful
I signed up for the "Friday Night Market Feast" tour scheduled for late August. Due to COVID-19 this tour was cancelled but the website was not updated to reflect this. 5 people showed up that evening (we didn't know the other 3) and waited for Chef Scott to show up. He didn't. Someone found a # for him and by chance he was closeby. He came by, apologized profusely for the error, even offered us a whole lobster to take home. He promised to contact everyone within a few days to reschedule or refund us. It is now mid-November and after multiple attempts to get in touch with Chef Scott we are unable to do so. I feel ripped off and very disappointed because I am a regular visitor to St. Lawrence Market and I was very much looking forward to experiencing it from a different perspective. I hope the others who showed up that evening had better luck getting reimbursed than I did. I would not recommend Toronto Food Tours.…
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Date of experience: August 2020
3 Helpful votes
Helpful
