We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holtz Spa

Neighborhood: Byward Market Area
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: 45 Rideau St, Ottawa, Ontario K1N 5W8, Canada
Phone Number: +1 613-241-7770
Website
Today
9:00 am - 6:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 5:00 pm
Mon - Tue 9:00 am - 6:00 pm
Wed - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Description:

Holtz Spa is Ottawa's largest full service day spa and offers a welcomed...

Holtz Spa is Ottawa's largest full service day spa and offers a welcomed respite from Ottawa's busy downtown. Just steps away from Parliament Hill and all the major attractions, you will find an oasis of calm, where highly trained professionals offer a wide range of holistic treatments to balance, relax and rejuvenate. Massage Therapy and Bodywork, Advanced Skincare, Esthetics, a full service Hair Design Studio and on-site gourmet food services, create the perfect spa getaway destination for just one service or an entire day. Ask about our Couples Hotel & Spa Packages when planning your next visit to Ottawa.

read more

TripAdvisor Reviewer Highlights

Read all 133 reviews
Visitor rating
  • 71
    Excellent
  • 15
    Very good
  • 12
    Average
  • 11
    Poor
  • 22
    Terrible
Good place for relaxation

Nice place for mini relaxations facials techniques are not bad lunch box are so so not my first choice hair stylists techniques are good for gentleman"s hair and manicures and... read more

4 of 5 starsReviewed March 31, 2016
lizawang001
,
Canada
Add Photo Write a Review

133 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 131: English reviews
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Avoid this spa as they don't care to inform the clients about the changes in locations or hours of your appointments. I have booked an appointment for a facial treatment one month in advance and when I get there to have my treatment I realized that they moved away from the old location, but nobody informed me about the change.... More 

Helpful?
1 Thank Sorina B
Ottawa, Ontario, Canada
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2016

Was booked for a manicure and pedicure. Concerned about the sinkhole on Rideau Street I called the day before at 2 pm to inquire if appointment was still on. Was assured everything was ok, no hint that there was a possibility of cancellation, was told access to the building was as usual. Came home from work at midnight to a... More 

Helpful?
Thank Rhonda D
Berlin, Germany
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 19, 2016

it's a good location close to my hotel. but frankly speaking it's too commercial and you don't feel welcome, i didn't feel relaxed, u can feel they are only there for the money, focused more on sales than customer experience. And there is politics between the spa employees and they bring it up in front of the clients. They push... More 

Helpful?
1 Thank Danny L
Halifax, Canada
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 18, 2016 via mobile

Terrible customer service leaving me without time to book somewhere else. They originally rebooked me 45 minutes later which I accommodated only to send me a note 30 minutes later to cancel.

Helpful?
1 Thank travellingwilburys_1
Canada
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 31, 2016

Nice place for mini relaxations facials techniques are not bad lunch box are so so not my first choice hair stylists techniques are good for gentleman"s hair and manicures and pedicures are good staff are friendly overall not bad experience

Helpful?
Thank lizawang001
Blainville, Canada
Level Contributor
64 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 6, 2016

Been to a lot of spas and this time was a last minute Romentic getaway to Ottawa and this was spa was recommend by Fairmont. They accommodate my needs in a professional manner and we had the complete package for st valentines. Service was professional and fun at most times but towards the end while doing facial some old staff... More 

Helpful?
Thank ArthurSousa
Ottawa, Canada
2 reviews
5 of 5 stars Reviewed February 9, 2016

I had an Arizona La Stone therapy massage done with Christine. She used warm stones to massage my body. I've never felt more relaxed! She got rid of any tension/knots I had with deep heat, using a special technique that worked like magic. Christine was very sweet, professional and made me feel comfortable the entire time. I have already recommended... More 

Helpful?
Thank rajmok
Ottawa, Canada
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed February 3, 2016

I have gone in for treatments to this spa a few times and was satisfied with the result of the treatment however not the overall experience. Hope this experience helps if you are trying to decide where to go... By far the best treatments I have had at Holtz were their facials - from signature to regular - and I... More 

Helpful?
7 Thank Oceansnthings
Guelph, Canada
Level Contributor
65 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 24, 2016

It's only been a day and I want to go back to spend the day. The staff is very friendly and the atmosphere is relaxing. I strongly recommend the Hot Stone Massage at anytime of the Year, the RMT's are very good, friendly and ensure that you have a relaxing time.

Helpful?
1 Thank Rachel Q
Ottawa, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 5, 2015

Have been to Holtz Spa many times now and have never been disappointed, from the friendly front desk staff to service excellent service providers, always a great experience.

Helpful?
Thank Shippy B
Christine O, Manager at Holtz Spa, responded to this review

Thank you very much for taking the time to review your experience at Holtz Spa. We are very pleased you enjoyed your services and hope to see you again soon at Holtz Spa. More 

Travelers who viewed Holtz Spa also viewed

 

Been to Holtz Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Holtz Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?