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Jigsaw Escape Rooms

Open Now: 10:45 AM - 10:45 PM
Open today: 10:45 AM - 10:45 PM
Review Highlights
Great time had by all!

Tip: assess the whole room before you start working on puzzles! We wasted too much time and... read more

Reviewed 3 weeks ago
CanadianTourist10
,
Ontario
via mobile
Lots of fun but hard!

My sister and I did the CSI room tonight. Both of us have only ever done 1 other escape room. It... read more

Reviewed April 20, 2019
jennifercR9548IF
,
Ottawa, Canada
via mobile
Read all 205 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent83%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“the study”(27 reviews)
“a lot of fun”(16 reviews)
“diamond heist”(4 reviews)
About
You’re locked in a room for 45 or 60 minutes during a high-stakes scenario. You will find a series of challenging puzzles that you must solve to find the escape key. Hints and clues are provided to help you and your team solve the puzzles and make...more
Open Now
Hours Today: 10:45 AM - 10:45 PM
See all hours
Suggested duration: 1-2 hours
Contact
12 ByWard Market Square | Unit 2, Ottawa, Ontario K1N 5P6, Canada
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All reviews the study a lot of fun diamond heist castle room castle theme staff were super helpful room size three rooms fun factor difficulty level walkie talkie suitable for families challenging puzzles giving away great room highly recommend this experience super fun
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Reviewed 3 weeks ago via mobile

Tip: assess the whole room before you start working on puzzles! We wasted too much time and missed a bunch of clues. Did not escape the room but enjoyed it none the less.

Date of experience: April 2019
Thank CanadianTourist10
Reviewed April 20, 2019 via mobile

My sister and I did the CSI room tonight. Both of us have only ever done 1 other escape room. It was hard but a lot of fun. The staff was great and the ambience was perfect. I really enjoyed it and will definitely be...More

Date of experience: April 2019
Thank jennifercR9548IF
Reviewed March 28, 2019

Each room is so much fun and unique! The staff are wonderful too, well trained and bilingual too. If you enjoy puzzles or have an hour to spare, this is a great place to go.

Date of experience: March 2019
Thank Shiary
JigsawEscapeRooms, Customer Service at Jigsaw Escape Rooms, responded to this reviewResponded March 28, 2019

Thank you for coming, Shiary. We're super happy to hear you had fun! Thank you very much for your kind words, and for your great review, we really appreciate it! We hope to see you again soon! Thanks again, The Jigsaw Escape Rooms Team

Reviewed March 16, 2019

We did the diamond one. One clue away from getting escaping. I think if they had given us a clue inside the phone message we diffidently would have gotten it. It was great for children though a bit hard for a 7 year old. It...More

Date of experience: March 2019
Thank mieka_neelin
JigsawEscapeRooms, Customer Service at Jigsaw Escape Rooms, responded to this reviewResponded March 27, 2019

Sorry you didn't have a five-star experience with us, Mieka, but we're glad to hear you had a great time. There may not be much to do for a 7 year old in this room, but we hope they also had a good time. I...More

Reviewed March 8, 2019

Happen to come across the Jigsaw Escape Room while out walking in Ottawa. They were able to set us in a room right away. We did Diamond Heist and really enjoyed it. There was just two of us and we were close. The people here...More

Date of experience: March 2019
Thank CdnJude
JigsawEscapeRooms, Customer Service at Jigsaw Escape Rooms, responded to this reviewResponded March 27, 2019

Thank you do very much for your kind words and great review, Jude. We're super happy you two discovered us like that, and we're glad to have had the opportunity to put you in one of our escape rooms. We're happy to hear you enjoyed...More

Reviewed February 27, 2019

It was just plain awesome, to start. The location was cool, and there were boards games to play while you waited for your turn. (Note: in the "book" on the table, there are candies!!) It was a short wait, and we were brought into the...More

Date of experience: February 2019
Thank AnikaTheQueen
JigsawEscapeRooms, Customer Service at Jigsaw Escape Rooms, responded to this reviewResponded March 27, 2019

Thank you so very much for your great review Anika, we're super happy to hear you had a great time for your birthday. We hope you come back again soon to try our other rooms, and that you all escape in time. :-) Oh, and...More

Reviewed February 18, 2019

Went for my sons 16 birthday, whole family had a great time, worked together and escaped with seconds to spare. Can’t wait for an excuse to go again.More

Date of experience: February 2019
Thank D K
JigsawEscapeRooms, Customer Service at Jigsaw Escape Rooms, responded to this reviewResponded March 27, 2019

We're super happy to hear that you and your family had a great time, and that you all managed to escape. Thank you very much for your great review, D! (In case it helps, if you're looking for an excuse to come back before the...More

Reviewed January 31, 2019 via mobile

It was amazing, it was a hard room 15% of who entered it escaped and we are happy to be from this 15%

Date of experience: January 2019
Thank MahmoudH3404
Reviewed January 15, 2019

I went to Jigsaw as part of a team building event. There were 5 of us and we did the Cabin in the Woods. I was a little nervous at first with the room being very dark but once we got going we had an...More

Date of experience: November 2018
Thank RyleyNS
Reviewed January 4, 2019

Recently we went to Ottawa with our 4 children for a little get away. Three out of four are adults and its tricky to find activities that we all would enjoy. This fit the bill! The Cabin in the woods was far better than I...More

Date of experience: December 2018
Thank BrendaP2472
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Questions & Answers
Ask a question
NS422
November 21, 2018|
AnswerShow all 2 answers
Response from JigsawEscape | Property representative |
Hey! Each room can fit between 7-12 people. Our max capacity right now is 54 people, but that will also increase in the coming months! If you have a group of 4 people you can request a private room. Smaller groups can... More
0
Votes
sking1208
July 14, 2016|
AnswerShow all 2 answers
Response from GriffindorOtt | Reviewed this property |
I am fairly certain I saw an elevator. Your best bet is to email them and ask about this and which room would best suit the physical limitations. We did the Castle room which you probably want to avoid. Otherwise you will... More
0
Votes
Halima A
July 21, 2015|
Answer
Response from JigsawEscape | Property representative |
The minimum age to participate is 18 without the consent of a parent or guardian. Based on the difficulty level of the rooms, one would have to be approximately 15 years old and participate with a group to advance through... More
0
Votes