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Address: 26 Castlefrank Rd | Ottawa, Ottawa, Ontario K2L 4B4, Canada
Phone Number:
+1 613-836-5913
Website
Today
9:30 am - 5:00 pm
Open now
See all hours
Hours:
Sun 9:30 am - 5:00 pm
Mon 8:30 am - 6:00 pm
Tue - Fri 8:30 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description:

The SPA Day Retreat in Ottawa, ON. offers premier Aesthetics, Hair and RMT...

The SPA Day Retreat in Ottawa, ON. offers premier Aesthetics, Hair and RMT services, with numerous lounge areas, outdoor patios and complimentary beverages. Well suited to accommodate group bookings, with an expansive capacity to attract the corporate market for day retreats, and teambuilding events accompanied along with beauty, tranquility and blissful ambience. We specialize in catering to bridal parties to help create a very special day. Delectable in-house catering is available to complete your SPA experience.

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TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 31
    Excellent
  • 11
    Very good
  • 5
    Average
  • 9
    Poor
  • 11
    Terrible
a bit pricey and services only average

I have been here several times over the years for different services. I'm continually unimpressed. It's just okay. I don't always find the welcome very warm at the front desk. The... read more

Reviewed January 1, 2017
CdnFullofWanderlust
,
Ottawa, Canada
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67 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Ottawa, Canada
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I've been to The Spa 3 times now (once to their Bells Corners location and twice at their Kanata location) and it's been wonderful each and every time. The setting is amazing. It's hard to believe that this oasis is only half a block from one of the busiest roads in Kanata. The Kanata location is housed in a renovated... More 

Helpful?
Thank Sarah W
Ottawa, Canada
Level Contributor
38 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

I wanted to achieve a group booking to celebrate Cinco de Mayo with my family. I have always enjoyed my visits to the Spa Day Retreat. Just yesterday I met with one of their front desk organizers. I'm ashamed to say that I didn't observe her name so I can only describe her: she is welcoming, patient, sharp and went... More 

Helpful?
Thank Treena L
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago via mobile

I'm so disappointed that the Spa Day Retreat no longer has free wifi. This was a convenience that helped during long wait times. I could read, get caught up on email and do other work as I waited. In this current climate of e-connectedness I hope that they consider busy working professionals and bring the wifi back.

Helpful?
2 Thank Patricia L
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed January 23, 2017 via mobile

My friend and I had pedicures at this spa last summer. Firstly, there was no base coat applied to our nails. Halfway through the pedicure and prior to the wax application, we were asked to move our feet to the side of the chair to empty and clean out the basin. So there we were - feet hanging mid air... More 

Helpful?
3 Thank Marilyn W
Ottawa, Canada
Level Contributor
23 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed January 1, 2017

I have been here several times over the years for different services. I'm continually unimpressed. It's just okay. I don't always find the welcome very warm at the front desk. The prices are quite high. I found the quality of the sugaring services to be average at best, as well as the manicures and pedicures (nail polish put on very... More 

Helpful?
4 Thank CdnFullofWanderlust
Ottawa, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed December 9, 2016

I don't think I ever write reviews but this has been on my mind for a while so ....here goes! I have been seeing Izabela for facials for about three years now and just wanted to mention how wonderful she is! I have had a few facials here and there over the years but never been completely happy - or... More 

Helpful?
Thank CatJill
Ottawa, Canada
Level Contributor
122 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed November 20, 2016 via mobile

My husband and I recently treated our office staff to a morning at the SPA. Every year, we choose a Spa to treat our hardworking staff of 10, to celebrate the upcoming season Erika, the Spa Co-Ordinator, did an excellent job working out the schedules for 11 people with 2 treatments each.... Not an easy task. She took on the... More 

Helpful?
Thank TammyH222
Ottawa, Canada
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed October 1, 2016

So disappointing, my daughter and I thought we would step up our mani-pedi experience as a treat and head to the Spa. Started off ok, however my daughter's toes were a mess, polish all over the cuticles, Polish bubbled, toenails were shaped so oddly. Very limited color selection. The mani was even worse, she ended up having them take the... More 

Helpful?
5 Thank Julie R
Ottawa, Canada
Level Contributor
59 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
Reviewed August 8, 2016

I've given this place too many chances and I'm officially done. This evening, I went for a relaxation massage where I was told midway through, that they were out of the regular slippery gel and instead were using a thick paste type of body cream. My body is absolutely raw and I had to ask her to stop as I... More 

Helpful?
3 Thank lisalisa114
Ottawa, Canada
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed June 20, 2016

i have been going here for several years for pedicures and other services. I used to look forward to the amazing services and great experience. However, they have made some changes that are making me reconsider...they now 'clean' the pedicure station while you are still in the midst of your service!! The nail polish that they have switched to is... More 

Helpful?
2 Thank pbradley111

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