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Capital Information Kiosk

Neighborhood: Byward Market Area
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Address: 90 Wellington St., Ottawa, Ontario K1P 5L1, Canada
Phone Number: 1-844-878-8333
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Today
9:00 am - 6:00 pm
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Hours:
Sun - Sat 9:00 am - 6:00 pm
Description:

This modern visitor's center contains six interactive computers that will...

This modern visitor's center contains six interactive computers that will help you plan your stay in the city.

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TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 12
    Excellent
  • 5
    Very good
  • 2
    Average
  • 1
    Poor
  • 0
    Terrible
Very helpfull staff

I signed up for a free family tour of Parliament with them on a weekend. The line was 7 people long but the staff were quick and friendly.

5 of 5 starsReviewed December 12, 2015
Sheena O
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20 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
4 reviews
3 attraction reviews
5 of 5 stars Reviewed December 12, 2015

I signed up for a free family tour of Parliament with them on a weekend. The line was 7 people long but the staff were quick and friendly.

Helpful?
Thank Sheena O
Canada
Level Contributor
264 reviews
185 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed November 21, 2015

For tourists, this may be a good first stop to organize your sight seeing in the city. There is information in English and French and the staff are very helpful. Close to many downtown hotels and across from the Parliament Buildings.

Helpful?
Thank ballyga
Yorkshire
Level Contributor
203 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed September 2, 2015

This should be the first place you visit if you are a tourist in Ottawa. The staff are so informative and helpful. There are tickets available for lots of attractions and that is where we got our free tickets for the Parliament tour. Bus timetables, maps and so much more. The toilets are in the basement and there is a... More 

Helpful?
Thank Lindagreenacre
England
Level Contributor
384 reviews
224 attraction reviews
common_n_attraction_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed July 27, 2015 via mobile

The ideal first stop on Ottawa to find out info. Not least because I couldn't find a single guide book in England which covered Ottawa at all!!! Helpful staff.

Helpful?
Thank adam_nwuk
Singapore, Singapore
Level Contributor
308 reviews
217 attraction reviews
common_n_attraction_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed July 12, 2015

We came by this place for a lunch break after our cruise at the Thousand Islands which was spectacular. It was around 11.45am when we arrived. The Capital Information Kiosk, which I would regard to as a Center, is a one-stop service center for tourists or visitors to obtain all the information about Ottawa and its key attractions. Not only... More 

Helpful?
Thank ZfyEd
Chatham, Ontario
Level Contributor
274 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 26, 2015

Located directly across from the hill, this is where you can get free tickets to tour the parliament buildings. Tickets are only available for the current day. This is a 30 minute tour is well worth it. Note you can't bring in large bags but smaller bags can go through the airport like security on the hill.

Helpful?
Thank greaume
ottawa
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 23, 2013

I live in Ottawa but when I am downtown and looking for something to do or wanting some information, I stop in and talk to the staff...they are very friendly and have answers.

Helpful?
Thank buka7
Ottawa, Canada
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 29, 2012

How can the nation's capital downgrade its major tourism information to a "kiosk"? This is such a race to the bottom and another indicator how Canada is losing its place in the world. Go to any major city in the world -- London, Berlin, Melbourne, etc. etc. and you will find they have excellent tourist resources for those visiting. But... More 

Helpful?
2 Thank DPP222
Ottawa, Canada
1 review
5 of 5 stars Reviewed July 2, 2012

Central, knowledgable staff, great 3-d map of downtown and some interesting activities for kids

Helpful?
Thank Janice M
Red Deer, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2012

The staff were very knowledgeable and helpful. I did prefer the old location across from the Parliament Buildings as it was much easier to access.

Helpful?
1 Thank food-hiking

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?
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