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Capital Information Kiosk

Open Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
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  • Excellent61%
  • Very good17%
  • Average15%
  • Poor7%
  • Terrible0%
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“terry fox”(3 reviews)
“free tickets”(7 reviews)
This modern visitor's center contains six interactive computers that will help you plan your stay in the city.
Open Now
Hours Today: 9:00 AM - 5:00 PM
90 Wellington St, Ottawa, Ontario K1P 5L1, Canada
Byward Market Area
+1 844-878-8333
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1 - 10 of 32 reviews
Reviewed July 30, 2019 via mobile

What was once Ottawa’s Tourist Information Centre has been reduced in status and size to a mere Kiosk. Gone is the impressive model showing all the major buildings and attractions in the nation’s capital, replaced by a relatively small bank of leaflet racks. There is...More

Date of experience: July 2019
Thank futtock21
Reviewed September 23, 2018 via mobile

Pretty much the only useful feature of this place is the dispensary for the free parliament tour tickets. On a weekday in the fall I waited until 15 minutes to 9am to join the line. There were about 50 people ahead of me by then....More

Date of experience: September 2018
Thank Rebby2k
Reviewed August 21, 2018

This Information Kiosk is your one stop for info on what to see in the capital, free tickets to get into Parliament buildings for a tour, accessible washrooms and very helpful tour guides. Statue of terry Fox marks the spot on Wellington street directly across...More

Date of experience: August 2018
Thank Louanne C
Reviewed July 31, 2018 via mobile

We went to ask some information about activities around the city, but when we went to the maple's factory that they had suggested us we find it closed and some people told us that the factory is always closed in this period; in addition they...More

Date of experience: July 2018
Thank supertina87
Reviewed July 13, 2018

As far as location it is great. Info Great. Getting tickets for the free tour of parliament get there early. They open @ 9am. I showed up at 9:10 and i was approx. 150 in line. NO JOKE. Only 3 people working. Its not there...More

Date of experience: July 2018
1  Thank sandracjames
Reviewed March 31, 2018

First off if you are going here during peak tourist periods go here as early as you can as it gets very very busy. Here they will provide you with free maps and information about Ottawa. As well this is where you reserve your time...More

Date of experience: September 2017
Thank Darren5562
Reviewed August 22, 2017 via mobile

The bathrooms are available but unfortunately they are downstairs and the wait times are upwards of 15 minutes to use the dirty facilities. All that usually left for information packages are in French, they need to restock more English pamphlets.

Date of experience: August 2017
Thank 395venessam
Reviewed July 20, 2017 via mobile

Need free maps, they got them. Need to know where to go? They will tell you. They have the tickets to give out for the free tours in English and French. Lots of sun with little shade. Hot dog vendor with water and gatorades nearby....More

Date of experience: July 2017
Thank JimDeBerry
Reviewed July 17, 2017

Get there early (30 -45 minutes before opening) to line up for best selection of tour times.Tours can be booked same-day only; no advance reservations. Very helpful staff. Efficient system for reserving tour times. Lots of general tourist info also available. Public washroom.

Date of experience: June 2017
Thank APR334
Reviewed June 24, 2017

Good place to get information for your Ottawa visit including multiple museum visit tickets. At 9 am a limited number of free tickets are available for the guided tour of Parliament. Even if you do not make it to the kiosk be sure to keep...More

Date of experience: May 2017
Thank flcatherine
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