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Chocolate FX

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Address: 335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
Phone Number:
+1 866-360-1660
Website
Today
10:00 am - 6:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 6:00 pm
Description:

A family run Chocolate Factory open 7 days a week for public tours with a...

A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.

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$30.02*
and up
Full-Day Niagara Wine Tour and Tastings
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TripAdvisor Reviewer Highlights

Read all 363 reviews
Visitor rating
  • 225
    Excellent
  • 79
    Very good
  • 36
    Average
  • 11
    Poor
  • 6
    Terrible
Cheap tour and informative! Free Chocolate!

You get to wait for the tour in the main shop area which has five different free samples to try (Yay!) If you are on a budget, this is a quick and cheap thing to do with the... read more

4 of 5 bubblesReviewed 2 weeks ago
raspicuzza
,
Salem, Massachusetts

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363 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Salem, Massachusetts
Level Contributor
19 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

You get to wait for the tour in the main shop area which has five different free samples to try (Yay!) If you are on a budget, this is a quick and cheap thing to do with the family. You get to learn about the basic processes for chocolate. There is a giant container of slag bags which is their... More 

Helpful?
Thank raspicuzza
Hamilton, Canada
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

We've been here a few times; they have some interesting chocolate treats with plenty of free samples to help you decide what you'd like to buy! While its not cheap, its sometimes worth it to indulge yourself : )

Helpful?
Thank Lee M
Toronto, Canada
Level Contributor
240 reviews
158 attraction reviews
common_n_attraction_reviews_1bd8 186 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

The tour involves a 15 minute talk about chocolate in a hallway with a viewing window to the chocolate making room. Then after the talk you can receive your free chocolate truffle or chocolate covered strawberry. There is a wall with 5 vending machines for chocolate samples. A great stop for kids and chocolate lovers. I got the free tour... More 

Helpful?
Thank Agent226
Niagara Falls, New York
Level Contributor
72 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

With our Prince of Wales Hotel package we were offered a voucher for a tour of the Chocolate FX factory. It was a short tour with a very friendly, fun hostess. She explained the Chocolate process from tree to consumption. The Chocolate samples were great and the chocolate covered strawberry was delicious. The factory store has a little of everything... More 

Helpful?
Thank RLU818
Toronto, Canada
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

The tour was short and would have been dull if not for the awkward moments. The guide mentions that they derive their chocolate from the Ivory Coast, an area with terrible labour abuses. Faces dropped and one African-American family looked livid. The guide immediately tried to distract the group by talking about what the company does for the local community.... More 

Helpful?
Thank Christina S
Wilma O, Owner at Chocolate FX, responded to this review

The Ivory Coast is a large place, and yes there are terrible labour abuses, but our chocolate comes from Blommer. Blommer’s Sustainable Origins™ programs reach from West Africa to the Americas and Indonesia. To date, 80,000 farmers participated in sustainability programs. It is a holistic approach designed to coordinate and align global cocoa sustainability efforts between industry members and the... More 

Hamilton, Canada
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We started going to Chocolate FX at the old location years ago and were thrilled when they moved to the new location. Always many items to choose from and SO many samples......at first. Now, the samples have dwindled to 5 samples available. Last Christmas there were many, many reasonably priced gifts to choose from but this year, we only found... More 

Helpful?
Thank Lori S
Wilma O, Owner at Chocolate FX, responded to this review

I'm sorry about the samples but it started getting terrible we would have bus loads of people coming in and bring in cups and bags and while the store was busy empty all of the samples sometimes we would catch them but we couldn't catch them all. It got so bad that we had to stifle the supply of samples.... More 

London, Canada
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

A trip to Chocolate FX is a must with every one of our visits to the Niagara area. I have done the tour a couple of times with different hotel packages and found it short and sweet (they give you samples at the end!). Now I usually opt out of the tour and just browse the store area. Don't let... More 

Helpful?
Thank silverbrook
Dublin, California
2 reviews
5 of 5 bubbles Reviewed November 30, 2016

We actually arrived after the last scheduled tour and Elvira gave us a personal tour anyway. It is very interesting how Cocoa Beans are made into Chocolate. She is the Best! I hope everyone can meet her that visits. The Chocolate samples are a great way to try before you buy.

Helpful?
Thank ETicketMW
Columbus, Ohio
Level Contributor
51 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 16, 2016 via mobile

The free samples alone make this a must see stop whole at Niagara on the Lake. Some samples delicious, some not so much but it may depend on your tastebuds! I found the prices very reasonable too!

Helpful?
1 Thank HeatherJ22
Ringwood, New Jersey
Level Contributor
47 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 11, 2016

This place is great, free tour and samples! Love the local and creative chocolate delights. From silly to dog friendly -worth checking out! Our Elvira was kind and taught me a few things to really appreciate chocolate more than I already did. Yes, they have mulch for your garden- I need this in the USA.

Helpful?
1 Thank Brian W

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?