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Chocolate FX

468 reviews
About Chocolate FX
A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
Open Now
Hours Today: 10:00 AM - 6:00 PM
Certificate of Excellence
Contact
Niagara-on-the-Lake, Canada
Travelers talk about
Tours and Tickets by Chocolate FX
Private Niagara Falls-Niagara-on-the-Lake Day Trip and Winery Tour from Toronto
$209.42 per adult
Overview
Reviews (468)
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LanguageEnglish
280
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8
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All reviews free samples truffle chocolate covered strawberry cocoa beans free tour factory tour yummy treats hotel package our tour guide great tour whole process retail store niagara falls great place to visit tasting bar great selection wilma
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1 - 10 of 460 reviews
Reviewed 3 weeks ago via mobile

Our friends were celebrating their 40th wedding anniversary and I had asked ahead of our visit if I could do something special for them. I was told that they could make a chocolate heart with their names on it. What a great idea! I mentioned...More

Date of experience: January 2019
Thank tjbrad4d
Reviewed 4 weeks ago via mobile

Friendly staff and yummy treats! You can not go wrong taking the time to stop in!!!! Smelled like Easter when we walked in! Both ladies working that day were extremely helpful and hospitable! They answered all our questions and one even sang us the Pina...More

Date of experience: January 2019
Thank SouthernVoiceBiloxi
Reviewed January 4, 2019

I have been here several times with friends when in the area. Very disappointed in quality of treats today. Visited with my daughters and grandsons today and they bought me chocolate covered jube jubes which is my favourite. Unfortunately they were so hard and stale...More

Date of experience: January 2019
Thank Mitzy570
Wilma O, Owner at Chocolate FX, responded to this reviewResponded January 5, 2019

Yes we have fresh ones and they are on the shelf. We produced some that came in and were not up to our specifications and they are being sold in the seconds bin for $2. I'm sure that the ones you got were from our...More

Reviewed December 22, 2018

I booked a tour at Chocolate FX and my boyfriend and I had a great time. During the tour they tell you how the company started, where the chocolate comes from and how they make their chocolate covered goodies. Free samples of everything were out...More

Date of experience: December 2018
1  Thank Tablefourtwoplease
Reviewed December 11, 2018

some friends and l stop to check it out , Ok pricey ,some variety , not great for a chocolate shop wanted some more out of it . would like to have seen some chocolate supplies, so l could use at home for my recipes...More

Date of experience: December 2018
Thank lizzy h
Reviewed November 6, 2018

We stopped her during our travels in the area with our friends and children. They gave us a tour of the chocolate making process, the kids got some chocolate samples (Loonie shaped chocolate lollipops), and they have a sampling bar in the retail store as...More

Date of experience: October 2018
1  Thank Tonya C
Reviewed November 1, 2018

we went to the chocolate factory after a wedding, even though we were to late for the tour, we were giving one any ways. the staff there is amazing. the samples are yummy and the customer care they give is outstanding. will definalty be going...More

Date of experience: October 2018
Thank cowbabe101
Reviewed October 5, 2018 via mobile

Special stop on wine tour. Lots of free samples.Soooooo good! A little pricey,but worth it! Check it out

Date of experience: September 2018
Thank Punk75
Reviewed October 2, 2018

Our guide was excellent, the tour very nice , the samples were plentiful. Well worth the visit if you are in the area .

Date of experience: September 2018
Thank jandathome
Reviewed September 29, 2018 via mobile

Our Travel club came here for a tour of the chocolate factory. Very interesting guide who explained the whole process of chocolate making. What was nice is we even were able to look at the workers doing their job in the factory. Just looking at...More

Date of experience: September 2018
Thank retiredfrwork
Wilma O, Owner at Chocolate FX, responded to this reviewResponded September 30, 2018

Thank you for visiting our chocolate factory. We love having people come in to see our factory. We also have no control over what the government does in relation to hourly wages in Ontario. Our hourly wage was raised to $14.00/per hour on January 1,...More

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Questions & Answers
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sharadjuneja
February 9, 2018|
Answer
Response from Mullen89 |
About 15 minutes
1
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sharadjuneja
February 9, 2018|
AnswerShow all 2 answers
Response from P3369AUsued | Reviewed this property |
Maybe 20 minutes.
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Medha S
December 18, 2017|
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Response from millsabout | Property representative |
You need to arrange your own transportation, please check with your hotel concierge for best directions. We have lots of free parking and your tour is a public guided tour; there is one every hour on the hour from 10am to... More
1
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