I have been here several times with friends when in the area. Very disappointed in quality of treats today. Visited with my daughters and grandsons today and they bought me chocolate covered jube jubes which is my favourite. Unfortunately they were so hard and stale...More
Yes we have fresh ones and they are on the shelf. We produced some that came in and were not up to our specifications and they are being sold in the seconds bin for $2. I'm sure that the ones you got were from our...More
I booked a tour at Chocolate FX and my boyfriend and I had a great time. During the tour they tell you how the company started, where the chocolate comes from and how they make their chocolate covered goodies. Free samples of everything were out...More
some friends and l stop to check it out , Ok pricey ,some variety , not great for a chocolate shop wanted some more out of it . would like to have seen some chocolate supplies, so l could use at home for my recipes...More
We stopped her during our travels in the area with our friends and children. They gave us a tour of the chocolate making process, the kids got some chocolate samples (Loonie shaped chocolate lollipops), and they have a sampling bar in the retail store as...More
we went to the chocolate factory after a wedding, even though we were to late for the tour, we were giving one any ways. the staff there is amazing. the samples are yummy and the customer care they give is outstanding. will definalty be going...More
Special stop on wine tour. Lots of free samples.Soooooo good! A little pricey,but worth it! Check it out
Our guide was excellent, the tour very nice , the samples were plentiful. Well worth the visit if you are in the area .
Our Travel club came here for a tour of the chocolate factory. Very interesting guide who explained the whole process of chocolate making. What was nice is we even were able to look at the workers doing their job in the factory. Just looking at...More
Thank you for visiting our chocolate factory. We love having people come in to see our factory. We also have no control over what the government does in relation to hourly wages in Ontario. Our hourly wage was raised to $14.00/per hour on January 1,...More
We got this tour from the Summer Lovin' Package offered with my stay at the Prince of Wales Hotel. And we were very disappointed that this was included in our package. We just felt that it didn't match the standards set by all the other...More
Thank you for your review we always aim to please our customers, I'm sorry we missed the mark. Our building has been here for 122 years it was established in the late 1800's and it was one of the first canneries in the area, it...More
Huge clean chocolate factory offering short tours on how chocolate is made and packaged. Free samples and lots of goodies to buy in the store. Friendly and helpful staff, lots of free parking and washrooms inside.