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Chocolate FX

335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
+1 866-360-1660
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Review Highlights
great tour

The building is a 125 year old formerly a cannery building that has been substantially added on to... read more

Reviewed 1 week ago
MOrfitt2014
,
Dundalk, Canada
Anniversary time away

What a great place to visit if you are in the area. Very friendly staff. You can book a tour of the... read more

Reviewed 2 weeks ago
hemming2832
,
Whitby, Ontario
via mobile
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Overview
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A family run Chocolate Factory open 7 days a week for public tours with a retail store, samples, tastings and special events.
  • Excellent64%
  • Very good23%
  • Average9%
  • Poor3%
  • Terrible1%
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Closed Now
Hours
Hours Today: 10:00 AM - 6:00 PM
LOCATION
335 Four Mile Creek Road | St. David's, Niagara-on-the-Lake, Ontario L0S 1P0, Canada
CONTACT
Website
+1 866-360-1660
Write a ReviewReviews (453)
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All reviews
"free samples"
in 72 reviews
"truffle"
in 38 reviews
"chocolate covered strawberry"
in 26 reviews
"free tour"
in 27 reviews
"cocoa beans"
in 15 reviews
"chocolate products"
in 12 reviews
"factory tour"
in 8 reviews
"hotel package"
in 11 reviews
"tasty treats"
in 5 reviews
"our tour guide"
in 36 reviews
"hotel stay"
in 5 reviews
"great tour"
in 24 reviews
"niagara falls"
in 21 reviews
"worth the trip"
in 5 reviews
"great place to visit"
in 7 reviews
"tasting bar"
in 11 reviews
"great selection"
in 5 reviews
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1 - 10 of 445 reviews

Reviewed 1 week ago

The building is a 125 year old formerly a cannery building that has been substantially added on to. They now ship chocolates around the world. I had a coupon from a hotel for a free tour and a sample. Two buses showed up so I...More

Thank MOrfitt2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

What a great place to visit if you are in the area. Very friendly staff. You can book a tour of the factory for free. All tours run on the hour. Very interesting to find out where chocolate comes from and how it's made. You...More

Thank hemming2832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We did the "tour" of this factory through our hotel package. The tour was much shorter than expected and was not too eye opening. The chocolate was good, however, I have trouble finding the uniqueness about it. Having worked in the chocolate industry, I have...More

Thank JillofToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 3 weeks ago via mobile

We just got back from a chocolate tour and tasting (through Groupon) with our 2.5 year old and 4.5 year old. They loved it, and we (parents) were entertained, too! They are located off of a fairly slow street, they have plenty of parking, and...More

Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Nice friendly people, generous samples...but this is no chocolate factory nor is the tour a factory tour. Being a business person and a lover of chocolate, within a couple of minutes of this tour I realized something fishy was going on. Hopefully I'm wrong but...More

1  Thank Joshvideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilma O, Owner at Chocolate FX, responded to this reviewResponded 4 weeks ago

I'm really sorry that you feel you have been scammed. We are an artisan chocolate factory, and not a run of the mill type. We take chocolate to new norms by creating different tasting chocolates like our chocolate covered cherries, blueberries and spicy cashews. We...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2018

We toured the Chocolate FX Factory during a recent visit to Niagara Falls. The staff is all very friendly and helpful. Enjoyed seeing how they create the sweet treats they sell on site and ship all over the world. Very informative. Loved the samples after...More

1  Thank welikepalms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2018 via mobile

We took in the tour two weeks ago while in Niagara Falls on a family vacation. The staff were all very friendly and informative. We learnt a lot on the tour. A lot of chocolatey products available to purchase as well. Definitely worth checking out.

Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2018 via mobile

Chocolate F/X is a small chocolate factory with tasty chocolatey creations. They provide a short tour of the facility to teach guests a little about the chocolate making process. They also offer samples of all the products they sell so you can taste before you...More

Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2018 via mobile

The tour itself was a bit boring but some of the chocolates they make here are so delicious! The cranberry, blueberry, cherry and lavender chocolates were so good. The staff are very nice as well. Definitely worth the trip

Thank Mullen89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2018

We stopped in for the tour on our way home from NF. We had a chance not only to hear the history of chocolate and see how some truffles were being made, but best of all we got to sample lots of chocolate. Deb was...More

Thank onebzyldy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
sharadjuneja
February 9, 2018|
Answer
Response from Mullen89 |
About 15 minutes
1
Vote
sharadjuneja
February 9, 2018|
AnswerShow all 2 answers
Response from Sue D | Reviewed this property |
Maybe 20 minutes.
0
Votes
Medha S
December 18, 2017|
AnswerShow all 2 answers
Response from millsabout | Property representative |
You need to arrange your own transportation, please check with your hotel concierge for best directions. We have lots of free parking and your tour is a public guided tour; there is one every hour on the hour from 10am to... More
1
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