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Address: Kitchener-Waterloo, Cambridge, Ontario, Canada
Phone Number: (519) 651-1833

TripAdvisor Reviewer Highlights

Read all 6 reviews
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  • 1
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    Very good
  • 1
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  • 3
Memorable Experience, Very Safe but would not recommend this company

Sarah L's previous review sums up the experience perfectly - our experience was very similar. Initially we got a gift certificate well in advance of our flight as a present... read more

2 of 5 starsReviewed January 28, 2016
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Oshawa, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 2, 2016

Just terrible! I get you can't control the weather, but they are completely unwilling to accommodate anyone. Also you can't get a refund, so you are totally screwed if you can't get a flight. Seems to be their MO, no flights, thanks for the money. They should just rob you, it'd be less frustrating.

1 Thank bv082016
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 28, 2016

Sarah L's previous review sums up the experience perfectly - our experience was very similar. Initially we got a gift certificate well in advance of our flight as a present. Fast forward to the summer we booked our flight and we were very excited to go. Our flight was cancelled at least 10 times, only finding out the night before... More 

1 Thank GlobeTraveller91
Guelph, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 6, 2015 via mobile

I always take reviews with a big grain of salt, and I usually don't take the time to write a review but that's just how brutal our experience was. Definitely not worth the money! They're disorganized, don't care that they waste your time, and they'll put you to work! They tell you to arrive at the meeting point at a... More 

5 Thank Sarah L
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 14, 2015

we were very excited, and have been planning this for years, -delays to due bad weather. Staff I dealt with were very courteous. So we got to the field at 7 pm. Left our home at 5 pm to get there. The ride took off at 8, I thought it was going to be an hour, it was only 40... More 

3 Thank Sham S
Windsor, Canada
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 11, 2015

we were so excited about this experience, At starting takeoff was fine we spend around 45 min in air enjoyed a lot BUT landing was horrible. Pilot landed the balloon on a bumpy land i hit my head and back very bad but this was not the end they told us to help them to pack up all there stuff,... More 

4 Thank asmish
Cambridge, Canada
Level Contributor
87 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed April 30, 2014

Our first trip was put off due to thunderstorms so we rescheduled for August 1st. 5:00am on August 1st was actually very cool - I actually wore a warm hoody for the first hour. We started out at the park in Drumbo and arrived just as the pilot and chaser were spreading the balloon. We had a review of safety... More 

2 Thank Luv2Travel8473

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?