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Ski Butlers

Open Now: 7:00 AM - 8:00 PM
Open today: 7:00 AM - 8:00 PM
Review Highlights
Great equipment and service

Really low stress way of renting ski gear - they were on time and were prepared with different... read more

Reviewed April 28, 2018
AngelN1035
could not be better

Ski Butlers arrived at our condo at the time we requested and fitted my son's boots to his skis and... read more

Reviewed March 22, 2018
rckclb
,
West Hartford, Connecticut
Read all 33 reviews
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Traveler Overview
  • Excellent88%
  • Very good6%
  • Average3%
  • Poor3%
  • Terrible0%
Travelers talk about
“condo”(5 reviews)
“equipment”(15 reviews)
“boots”(8 reviews)
About
Ski Butlers Whistler delivers ski and snowboard rentals to the entire Whistler and Blackcomb region. At Ski Butlers our delivery, support and pickup services allow us to give our customers more time with their families, more time on snow and more...more
Open Now
Hours Today: 7:00 AM - 8:00 PM
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Contact
5-8021 Mons Rd, Whistler, British Columbia V0N 1B8, Canada
Website
+1 604-902-8950
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1 - 10 of 32 reviews
Reviewed April 28, 2018

Really low stress way of renting ski gear - they were on time and were prepared with different sizing options. Equipment was also in great condition. We really appreciated that despite already closing for the season, they still accommodated our booking. Would rent from them...More

Date of experience: April 2018
Thank AngelN1035
Reviewed April 10, 2018

I have taken many ski vacations with my family over the years and I have to say that Ski Butlers in Whistler was the worst rental service we ever encountered. Rentals are never perfect however this company had awful equipment. In addition, they only provided...More

Date of experience: April 2018
Thank Robert W
Reviewed March 22, 2018

Ski Butlers arrived at our condo at the time we requested and fitted my son's boots to his skis and we were off! Have used Ski Butlers at other resorts and will continue to use them if needed. Super easy, super convenient and reasonable prices....More

Date of experience: March 2018
Thank rckclb
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded March 26, 2018

Thank you for the 5 star review. We are thrilled that you had such great service and we made things easy for you. Please come back and see us!

Reviewed March 16, 2018

A personal visit to our hotel room to fit the skis to our own boots. Arrived at the arranged time and then took the skis and our own boots down to the locker room for us to pick up later on. My wife wasn’t overly...More

Date of experience: March 2018
Thank Daydreamer999
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded March 21, 2018

Thank you for your great review. We are happy to hear you enjoyed the service and were treated well. We look forward to seeing you next time!

Reviewed February 18, 2018 via mobile

Great concept, having the gear delivered to the chalet saved lots of time and effort. However, the service from Ski Butlers was mixed, very responsive on email but a significant delay on the pick up limited our ability to go out for dinner (around 2...More

Date of experience: February 2018
Thank Ryan B
Reviewed February 15, 2018

Great team of staff and outstanding customer service! They have an extensive variety of equipment and cater to all of your ski/snowboard needs!

Date of experience: February 2018
Thank Tatiana C
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded March 2, 2018

Thank you for taking the time to leave a positive review. We are happy to hear our team delivered legendary service!

Reviewed February 13, 2018 via mobile

We now have a new standard for expert fit, equipment, and service after the Ski Butlers experience in Whistler. Outfitted at our convenience in the hotel—on time, plus the inside track on runs and must have experiences from a local pro. Topped off with no...More

Date of experience: February 2018
Thank gmarcc2018
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded February 15, 2018

We are glad you had a great trip and experience with our team! Thank you for taking the time to leave a great review. Please come back and see us again!

Reviewed January 26, 2018

A courteous staff member delivered the skis directly to our hotel room right on time. The equipment is top of the line, even for an expert skier, and perfect for the fresh snow each day. We will definitely rent from Ski Butlers again!

Date of experience: January 2018
Thank HollyElPaso
SkiButlers, other at Ski Butlers, responded to this reviewResponded January 31, 2018

We are so happy to hear you had great service and equipment. Thank you for the great review and letting us know our team delivered legendary customer service. That is our top goal. Looking forward to delivering to you again soon!

Reviewed April 22, 2017

Really this is the only way to go if you aren't using your own equipment. I absolutely agree with the other reviews about how great this service is, how easy the whole process was, how great the employees were, etc. One of our party was...More

Date of experience: April 2017
1  Thank motherHEncinitas
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded January 17, 2018

It's reviews like this that make our job so rewarding at Ski Butlers. So happy to hear you had a wonderful experience! Thanks for the awesome review!

Reviewed February 27, 2017

I would use Ski Butler again without any hesitation. Surely the best recommendation you can give. Why wander about the resort carrying skis etc when they will come direct to your door to drop off and pick up.

Date of experience: February 2017
Thank Crawford G
SkiButlers, Executive Assistant at Ski Butlers, responded to this reviewResponded March 28, 2017

Thank you for your great review. We are happy to hear you had such great service and look forward to delivering to you again!

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