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Vernon Visitor Centre

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Review Highlights
Very helpful staff

Not knowing anything about Okanagan or Vernon, the staff was very helpful telling us all about the... read more

Reviewed October 25, 2018
tripZeist
,
zeist
VERY HELPFUL

We were in need of some local information, so we looked for and found the Visitor Centre. The young... read more

Reviewed October 23, 2017
TwigDi
,
Kamloops, Canada
Read all 29 reviews
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Traveler Overview
  • Excellent60%
  • Very good27%
  • Average3%
  • Poor0%
  • Terrible10%
Oct 25, 2018
“Very helpful staff”
Feb 21, 2019
“Knowledgeable Staff”
About
We are the Official Tourism Vernon Visitor Centre. Whether you're a local or a visitor, here for a day, a weekend, or the best time of your life, you'll be amazed at what Vernon has to offer. Let us help plan your perfect Vernon BC experience! At...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
Suggested duration: < 1 hour
Contact
3004 39 Ave, Vernon, British Columbia V1T 3C3, Canada
Website
+1 250-542-1415
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1 - 10 of 26 reviews
Reviewed February 21, 2019

Staff was friendly and knowledgeable. We were given some awesome recommendations regardings things to do and places to eat/stay. Thank you!

Date of experience: February 2019
Thank hpavidtraveller
Reviewed October 25, 2018

Not knowing anything about Okanagan or Vernon, the staff was very helpful telling us all about the valley and helping us to find a nice place to stay

Date of experience: October 2018
Thank tripZeist
Reviewed October 23, 2017

We were in need of some local information, so we looked for and found the Visitor Centre. The young lady there answered all our questions, and even looked up additional information for us. She was very friendly and helpful. The only negative (minor): it is...More

Date of experience: October 2017
Thank TwigDi
TourismVernonBC, Front Line Staff at Vernon Visitor Centre, responded to this reviewResponded October 25, 2017

Hello TwigDi! Thank you very much for the review! We enjoy providing visitors with all the information they may need as well as a pleasant experience here in Vernon and the Vernon Visitor Centre. If you have any other questions we would be happy to...More

Reviewed September 9, 2017

They should have never moved this tourism centre to the middle of town... it just doesn't work for me, I mean this place was way better off when you first entered the town! Now its just a pain to get to... no only that but...More

Date of experience: August 2017
Thank simond768
TourismVernonBC, Team Lead at Vernon Visitor Centre, responded to this reviewResponded September 15, 2017

Good morning SimonD, We apologize for your negative experience finding the Vernon Visitor Centre. We will pass on your feedback regarding the location of the Vernon Visitor Centre to the City of Vernon. Please feel free to contact us directly if you would like to...More

Reviewed September 6, 2017

The staff at the tourist information visitor centre were very friendly and helpful, and as an added bonus there is a gift shop there as well.More

Date of experience: August 2017
Thank Aurora018
TourismVernonBC, Front Line at Vernon Visitor Centre, responded to this reviewResponded September 8, 2017

Good morning Aurora018, Thank you so much for your review and thank you for visiting us at the Vernon Visitor Centre! We are very happy to help and provide you with all the information you need to have a pleasant stay, we hope you visit...More

Reviewed August 19, 2017

Employees are very friendly and helpful, it worth to have a stop here; hope can provide more information about the local in the future.More

Date of experience: July 2017
Thank Leon Z
TourismVernonBC, Front Line at Vernon Visitor Centre, responded to this reviewResponded August 21, 2017

Hello and good morning, Thank you for coming to see us at the Vernon Visitor Centre and for the positive feedback! We are happy to give you information to have a pleasant stay and if we can provide you with any more information in the...More

Reviewed August 14, 2017

Why did you close the location just off the highway? This site is a pain to locate downtown and the staff need to work on their skills. We were given poor directions and the tear away map and never did find what we were looking....More

Date of experience: August 2017
1  Thank Michelle B
TourismVernonBC, Manager at Vernon Visitor Centre, responded to this reviewResponded August 15, 2017

Good afternoon 474michey, We apologize for your bad experience here at the Vernon Visitor Centre. We pride ourselves in offering second to none service and visitor interactions. We will pass on your feedback regarding the location of the Vernon Visitor Centre to the City of...More

Reviewed August 11, 2017 via mobile

Went in to get some information on what to do in Vernon and the staff was so very helpful. Plus we were able to get more info on what we can tomorrow as well. When you come here you must stop inMore

Date of experience: August 2017
Thank lakotawoman2010
TourismVernonBC, Front Line at Vernon Visitor Centre, responded to this reviewResponded August 13, 2017

Thank you very much for the review and thank you for visiting Vernon and stopping in at the Vernon Visitor Centre! We are very happy to give you all the information you need to have a pleasant stay. We hope to see you again soon...More

Reviewed August 1, 2017

We went to the Tourist Information as soon as we arrived in Vernon. The young lady manning the desk was super helpful and gave us lots of tips, ideas, and insights. She was happy to answer all our questions. We left with a big bunch...More

Date of experience: July 2017
Thank CathyV63
TourismVernonBC, Team Lead at Vernon Visitor Centre, responded to this reviewResponded August 2, 2017

Hello CathyV63, Thank you so much for your review and thank you for coming into our centre yesterday. We are glad that you had such a positive experience with us, we hope you fill your bracelet up and we hope you enjoy the rest of...More

Reviewed July 21, 2017

I stopped in twice. First time to get info on wine routes. The girl was very helpful. We followed her recommendation and were not disappointed. Second time was to enquire about the RV dumpsite. Lady was very friendly and helped us out. Lots of info...More

Date of experience: July 2017
Thank philo220
TourismVernonBC, Team Lead at Vernon Visitor Centre, responded to this reviewResponded July 23, 2017

Hello, Thank you for review and thank you for stopping by the centre not only once but twice. We appreciate the feedback and we are so glad that we were able to help make your time in Vernon enjoyable. We hope you enjoyed the wineries...More

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Questions & Answers
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allanw219
May 15, 2019|
Answer
Response from TourismVernonBC | Property representative |
Hi allanw219, Michelle here from the Vernon Visitor centre! The Sani-dump is now open and can be accessed from 31st street, just behind our building! Happy Camping!
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