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Destination Greater Victoria Visitor Centre

Closed Now: 9:00 AM - 8:30 PM
Open today: 9:00 AM - 8:30 PM
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Certificate of Excellence
Traveler Overview
  • Excellent55%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible2%
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About
The Destination Greater Victoria Visitor Centre is Victoria's official visitor resource. Our friendly and knowledgeable staff will answer your questions, make reservations for tours, transportation, hotels, and tickets locally and share insider tips...more
Certificate of Excellence
Closed Now
Hours Today: 9:00 AM - 8:30 PM
Contact
812 Wharf St, Victoria, British Columbia V8W 1T3, Canada
Website
+1 250-953-2033
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Reviews (119)
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1 - 10 of 103 reviews
Reviewed September 30, 2019

Very helpful and knowledgeable staff. If you are self touring driven, there is lots of information you can get on your own. But it is worth asking one of the staff for some additional direction. Many great things to see and do in Victoria, and...More

Date of experience: September 2019
2  Thank just0netraveler
Reviewed September 20, 2019 via mobile

One totally clueless and abrasive staff (Shru), yet another helpful,friendly and knowledgeable staff (Mariel Belmont). Most of the staff is eager and knowledgeable to sell tours. However, the place is worth a visit just to browse through and pick up very useful tourist material/brochures.

Date of experience: September 2019
Thank Liddar
Reviewed September 16, 2019 via mobile

We stopped at Destination Greater Victoria Visitor Center while walking through the downtown area. So glad we did. I found lots of brochures and grabbed a number of them. It really helped us to decide what we wanted to do on our visit. We were...More

Date of experience: August 2019
Thank ADolores
Reviewed September 9, 2019 via mobile

We received most helpful and friendly service from Mary at the Visitor Centre, and it greatly enhanced our visit to the city.

Date of experience: September 2019
Thank peterfA2066MY
Reviewed August 6, 2019

Maps, tours, recommendations ... it's all here. Plus, the location is right in the center of things! The staff are very helpful and you can also book a day tour here.More

Date of experience: July 2019
Thank on_the_go_98765
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded August 10, 2019

Thank you for your kind review. We are glad to hear our staff at the visitor centre were able to help you with your vacation, such as booking tours and tickets to local attractions, often at a discount! We hope you decide to visit Victoria...More

Reviewed June 24, 2019

Great place for the first time visitor to start in Victoria. Staff so helpful and have good ideas to save you money. EG.the $5 bus day pass gets you everywhere.

Date of experience: May 2019
Thank Alan B
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded June 27, 2019

We are happy to hear that we were able to help you during your visit to Victoria, Alan. Thank you for taking the time to leave us a review. We hope you decide to visit us again soon!

Reviewed June 17, 2019

Representatives very knowledgeable about tours, restaurants and sights to see like Butchart Gardens. Lots of literature and maps available. Close to harbor.

Date of experience: May 2019
Thank Renegade2A
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded June 18, 2019

We are glad to hear that you enjoyed your experience at the Visitor Centre and our staff were able to help you with your stay in Victoria! We hope you come back and visit our city again soon.

Reviewed June 7, 2019

Be sure and stop here for all kinds of info. Friendly, helpful staff and they have coupons for some places. We got City bus passes here at a discount. Only $4.50 for all day pass.

Date of experience: May 2019
Thank Pam G
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded June 8, 2019

Thank you for taking the time to leave us a kind review, Pam. We are happy to hear we were able to help you during your visit to Victoria, and we hope to see you back in the city soon!

Reviewed June 4, 2019

if, like us, you had no idea what to do when you got there, this is a first point of call. Really friendly and helpful staff, who are very knowledgable about the area and make the calls and bookings for you.

Date of experience: May 2019
Thank Jogo45
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded June 7, 2019

We are so happy to hear that you enjoyed your experience at the Visitor Centre. Thank you for taking the time to leave us a review, and we hope to see you in Victoria again!

Reviewed May 25, 2019

People are very friendly and knowledgeable. They offered me lots of experience-as-local recommendations. I got my museum tickets and bus day pass with discounts.... Except the front construction is really disrupted, I was very happy overall.

Date of experience: May 2019
Thank Collin L
TourismVictoria, Manager at Destination Greater Victoria Visitor Centre, responded to this reviewResponded May 26, 2019

Thank you for your kind review, Collin! We are happy to hear you enjoyed your experience at the Visitor Centre and hope to see you in Victoria again soon.

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