Destination Greater Victoria Visitor Centre
Destination Greater Victoria Visitor Centre
Destination Greater Victoria Visitor Centre
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 8:30 PM
Saturday
9:00 AM - 8:30 PM
Sunday
9:00 AM - 5:00 PM
About
The Destination Greater Victoria Visitor Centre is Victoria's official visitor resource. Our friendly and knowledgeable staff will answer your questions, make reservations for tours, transportation, hotels, and tickets and share insider tips to make your stay even more enjoyable. Drop in to pick up our Victoria vacation guide, brochures, maps and so much more.
Suggested duration
< 1 hour
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
125 reviews
Excellent
66
Very good
43
Average
9
Poor
4
Terrible
3
Bkbak
Tempe, AZ1,413 contributions
Oct 2021
It's wonderful to have a Visitor's Center in the center of a downtown heavily visited area! There are lots of brochures one can pick up. Some even have coupons in them. The staff attempted to make ticket purchases for us for the BC Museum at a discount but the two systems aren't compatible so it ended up wasting our time. It is currently closed two days of the week of which I don't know if it's because of COVID or not. Seems like it should be open every day.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
just0netraveler
Victoria, Canada247 contributions
Sep 2019
Very helpful and knowledgeable staff.
If you are self touring driven, there is lots of information you can get on your own.
But it is worth asking one of the staff for some additional direction.
Many great things to see and do in Victoria, and this centre can help you maximize your time in this wonderful city!
If you are self touring driven, there is lots of information you can get on your own.
But it is worth asking one of the staff for some additional direction.
Many great things to see and do in Victoria, and this centre can help you maximize your time in this wonderful city!
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peanutyellow
Brisbane, Australia68 contributions
Sep 2018 • Couples
Would recommend a visit here when you first arrive, the staff are very helpful and you can get discounted tickets to the museum. Thank you Lauren for being so friendly and for all the local information you provided.
Written September 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
xygb7dklt
Ottawa316 contributions
Sep 2021
Located near Government Street on the Inner Harbour near the Empress Hotel the Centre was closed Monday and Tuesday when we were there in September.
Brochures, maps, shows, restaurants, and tour information are all available. You can also buy tickets for some tours and events.
The problem was only one staff member was on duty and there was a long lineup of people waiting. Admittedly, with Covid, tourism was down in Victoria but having two people on duty during the day would have been helpful and not wasted so much limited vacation time standing in line.
Brochures, maps, shows, restaurants, and tour information are all available. You can also buy tickets for some tours and events.
The problem was only one staff member was on duty and there was a long lineup of people waiting. Admittedly, with Covid, tourism was down in Victoria but having two people on duty during the day would have been helpful and not wasted so much limited vacation time standing in line.
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda O
Forks, WA89 contributions
Aug 2018 • Family
We’ve been to Victoria a lot, but always stop in at the Visitor Center to get updated opening times and maps.
Written August 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ellesdites
Mississauga, Canada67 contributions
Jul 2017 • Couples
very helpful. one volunteer speaks multiple languages. very busy when the cruise ships guests descend on downtown.
Written July 31, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThaiTank
Austin, TX78 contributions
Jun 2013 • Friends
We cruised into Victoria, BC on Celebrity Solstice Thursday, June 13, 2013 and only had about 5 hours in port. We did not book any excursions on the ship. As we walked off the ship and into the parking lot we saw a very animated driver waving at us. We later learned his name was "Nico" owner and operator of "I Love Victoria Sightseeing Tours & Service".
Nico operates a 12-15 passenger van with an intercom system which is used during a very informative tour. He charged a very reasonable price of $75 total for about 4 hour use of the van. There were 7 of us and we split the $75 total charge. The tour lasted about an hour as we requested a couple of stops to walk around. There was no pressure to get back into the van or pressure to move onto the next stop. We could take as much time as we wanted for our customized tour.
We just wanted to be transported to downtown harbor from our pier. The bus ride alone was $10 per person, so doing the math it was a no brainer to have our own van and Tour guide.
Nico gave us a tour of a castle, the Queen's personal residence which we were allowed to enter the property and walk around the garden. Drove through the park to see some roaming Peacocks and some beautiful trees. We drove around some nice neighborhoods and pointed out some unusual and interesting trees.
NIco later dropped us off at the downtown harbor and picked us up later at the designated time. He is most friendly, fun and easy to get along with.
We all enjoyed the trip and I would highly recommend contacting "Nico" on your next trip to Victoria, BC. If it is only for a few hours or all day.
We tipped him an additional $40 because of his service.
Domenico "Nico" Trombetta can be contacted at +1 (250) 858-5580 or nicotromb@shaw.ca
Enjoy your time in Victoria, BC!
Nico operates a 12-15 passenger van with an intercom system which is used during a very informative tour. He charged a very reasonable price of $75 total for about 4 hour use of the van. There were 7 of us and we split the $75 total charge. The tour lasted about an hour as we requested a couple of stops to walk around. There was no pressure to get back into the van or pressure to move onto the next stop. We could take as much time as we wanted for our customized tour.
We just wanted to be transported to downtown harbor from our pier. The bus ride alone was $10 per person, so doing the math it was a no brainer to have our own van and Tour guide.
Nico gave us a tour of a castle, the Queen's personal residence which we were allowed to enter the property and walk around the garden. Drove through the park to see some roaming Peacocks and some beautiful trees. We drove around some nice neighborhoods and pointed out some unusual and interesting trees.
NIco later dropped us off at the downtown harbor and picked us up later at the designated time. He is most friendly, fun and easy to get along with.
We all enjoyed the trip and I would highly recommend contacting "Nico" on your next trip to Victoria, BC. If it is only for a few hours or all day.
We tipped him an additional $40 because of his service.
Domenico "Nico" Trombetta can be contacted at +1 (250) 858-5580 or nicotromb@shaw.ca
Enjoy your time in Victoria, BC!
Written June 15, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PoliticalTraveler
Roseville, Minnesota, USA71 contributions
The visitor information staff had people right at the dock when you got off the ferry from Port Angeles, WA.
They were very helpful and had a map for you and could answer any questions you had about your visit to Victoria, BC.
Very nice people. Much appreciated.
They were very helpful and had a map for you and could answer any questions you had about your visit to Victoria, BC.
Very nice people. Much appreciated.
Written July 26, 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pam G
Ozark, MO146 contributions
May 2019 • Couples
Be sure and stop here for all kinds of info. Friendly, helpful staff and they have coupons for some places. We got City bus passes here at a discount. Only $4.50 for all day pass.
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us a kind review, Pam. We are happy to hear we were able to help you during your visit to Victoria, and we hope to see you back in the city soon!
Written June 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony S
Augusta, GA50 contributions
Aug 2018 • Couples
We used the Tourism group to get some general information. They were very helpful even though we didn't book any trips with them. The location is very convenient to the corner of Government Street, the harbor and Empress Hotel.
Written September 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
Destination Greater Victoria Visitor Centre - All You Need to Know BEFORE You Go
Frequently Asked Questions about Destination Greater Victoria Visitor Centre
- Destination Greater Victoria Visitor Centre is open:
- Sun - Thu 9:00 AM - 5:00 PM
- Fri - Sat 9:00 AM - 8:30 PM
- We recommend booking Destination Greater Victoria Visitor Centre tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 2 Destination Greater Victoria Visitor Centre tours on Tripadvisor
- Hotels near Destination Greater Victoria Visitor Centre:
- (0.01 mi) Astoria Cozy-Beautiful Cozy Condo in the Heart of Downtown Victoria, walk
- (0.04 mi) Condo in heart of Victoria's Inner Harbour
- (0.04 mi) Luxury View Condo in Downtown Victoria
- (0.08 mi) The Magnolia Hotel And Spa
- (0.07 mi) Union Club of British Columbia
- Restaurants near Destination Greater Victoria Visitor Centre:
- (0.02 mi) Milestones
- (0.06 mi) Frankie's Modern Diner
- (0.08 mi) Q at The Empress
- (0.09 mi) Tea at the Empress
- (0.09 mi) The Flying Otter Grill