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The Bay Centre

Closed Now: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
Review Highlights
Good Mall and home to Glen's Fabulous Sandwiches!

Billing itself as Victoria’s “must shop” mall, The Bay Centre opened its doors in 1989. Back then... read more

Reviewed January 15, 2019
PookyCake
,
Victoria, Canada
Nice nall

Really nice shopping mall with foodcourt and lots of Canadian boutique shops. As with the city... read more

Reviewed May 1, 2018
WIWIandBRAD
via mobile
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Traveler Overview
  • Excellent18%
  • Very good56%
  • Average20%
  • Poor5%
  • Terrible1%
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About
The Bay Centre is a “must shop” located in the heart of Downtown Victoria’s shopping and business district. Known for its architecture and urban atmosphere, the Bay Centre has a mix of over 90 street front and interior shops covering an entire full...more
Closed Now
Hours Today: 10:00 AM - 6:00 PM
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Contact
1150 Douglas Street, Victoria, British Columbia V8W 3M9, Canada
Website
+1 250-952-5690
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Reviewed January 15, 2019

Billing itself as Victoria’s “must shop” mall, The Bay Centre opened its doors in 1989. Back then, and until the end of the 20th century, it was known as the Eaton Centre. After Eatons declared bankruptcy in 1999, its retail space was taken over, first,...More

Date of experience: September 2018
Thank PookyCake
Reviewed September 29, 2018 via mobile

Hubby and I were strolling through downtown and came across this mall. You can enter it for all 4 sides on different streets. There are 4 floors, the 4th being the food court. There were many different stores that we had never heard of, being...More

Date of experience: September 2018
Thank 392KarenT
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded October 16, 2018

Good afternoon, Thank you for your recent visit to the Bay Centre. We appreciate you taking the time to share your feedback on TripAdvisor. We are glad to hear you appreciated our speciality stores. We hope you visit again soon! Sincerely, The Bay Centre Team

Reviewed September 17, 2018 via mobile

Lots of variety at this upscale mall. So nice to escape the elements and have a place to walk and to sit. Free internet is a great perk.More

Date of experience: September 2018
Thank cjkines1
The_Bay_Centre, Marketing Coordinator at The Bay Centre, responded to this reviewResponded September 18, 2018

Good morning, Thank you for your recent visit to the Bay Centre. We appreciate you taking the time to share your feedback on TripAdvisor. We are glad to hear you appreciated the variety, and were able to escape the elements! We hope you visit again...More

Reviewed August 23, 2018

We were on a tour in Victoria and were dropped off to kill time waiting for the ferry back to Vancouver. It had been a long day visiting the gardens and we were looking for a meal, adult beverages and a place to relax. With...More

Date of experience: July 2018
Thank tffob3
Reviewed June 28, 2018 via mobile

This mall is so dead. There isn’t enough variety of stores & it’s always so empty. It’s a bit pathetic being located downtown. Head over to the Mayfair Mall where there is more selection.More

Date of experience: June 2018
Thank suziecute91
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded July 3, 2018

Good morning, Thank you for taking the time to provide your review on TripAdvisor. You’ll be pleased to note, the Bay Centre has begun undertaking interior enhancements in preparation of welcoming a 20,000 square foot, multi-level fashion store, scheduled to open in spring 2019. Located...More

Reviewed May 1, 2018 via mobile

Really nice shopping mall with foodcourt and lots of Canadian boutique shops. As with the city itself the mall is sparkling cleanMore

Date of experience: May 2018
1  Thank WIWIandBRAD
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded June 8, 2018

Good morning, Thank you for your recent visit to the Bay Centre. We appreciate you taking the time to share your feedback on TripAdvisor. We are glad to hear you appreciated the Food Court, the selection of local boutique shops, and the cleanliness of the...More

Reviewed December 17, 2017 via mobile

We visited because they were hosting the Festival of Trees. Christmas trees decorated in various theme lined the second and third floors. The mall itself it pretty small but has a variety of choices. The fourth floor is the food court.More

Date of experience: December 2017
Thank Stephanie S
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded June 8, 2018

Good morning, Thank you for your visit to the Bay Centre. We are glad to hear you enjoyed the Festival of Trees in support of the BC Children's Hospital Foundation! We appreciate you taking the time to share your feedback on TripAdvisor. We hope you...More

Reviewed December 17, 2017

I went here again more recently and found a poster shop that was interesting that was either new or I missed it before. I gave this mall a few more points, but it's still the worst thing in all of downtown Victoria. If it were...More

Date of experience: September 2017
Thank JamesA546
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded June 8, 2018

Good morning, Thank you for visiting and taking the time to share your feedback on the shopping centre. If you have a few moments, we would love to hear some of the brands or shops you would like to see. Sincerely, The Bay Centre Team

Reviewed September 23, 2017 via mobile

Lots of nice stores. Quite a few local kids on the weekend but all seemed well behaved. Lots of security. Nice food court. Nice place to kind of relax in an otherwise hectic town overrun with tourists.More

Date of experience: September 2017
1  Thank slaterster03
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded June 8, 2018

Good morning, Thank you for your recent visit to the Bay Centre. We are glad to hear you enjoyed the Food Court and the relaxing ambiance of the Shopping Centre. We appreciate you taking the time to share your feedback on TripAdvisor. We hope you...More

Reviewed September 18, 2017

My wife wanted to go in to look around and as usual, I followed. To my surprise I enjoyed looking around and we endind up having lunch in the 4th floor food hall.More

Date of experience: September 2017
1  Thank michaelbN5695YM
The_Bay_Centre, Manager at The Bay Centre, responded to this reviewResponded June 8, 2018

Good morning, Thank you for your recent visit to the Bay Centre. We are glad to hear you enjoyed the Shopping Centre and the Food Court. We appreciate you taking the time to share your feedback on TripAdvisor. We hope you will visit again soon!...More

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Questions & Answers
Ask a question
poppynana
June 15, 2016|
AnswerShow all 3 answers
Response from CMH075 | Reviewed this property |
The Bay has a variety of stores, Eddie Bauer for one. I found a good fleece in an outdoor store just outside the Bay - Robinsons Outdoor. Very helpful staff and a good range (very glad I bought a fleece, I'm on the Pacific... More
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Tffany
May 7, 2015|
Answer
Response from FEOHIO | Reviewed this property |
I hope this helps, I found this on their website... (TripAdvisor doesn't allow anyone to show a website in the response section here) Below are just a few of the amenities The Bay Centre provides for you year round. For... More
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