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Certificate of Excellence
Traveler Overview
  • Excellent73%
  • Very good23%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“minute flight”(21 reviews)
“float plane”(21 reviews)
“co pilot seat”(7 reviews)
About
Founded in 1982 with two small seaplanes, Harbour Air is North America’s largest and first fully carbon neutral airline. The company’s international seaplane service, which originally began as a service for the forestry industry in B.C., is now a...more
Contact
950 Wharf St | Inner Harbour Centre, Victoria, British Columbia V8W 1T3, Canada
Website
+1 250-384-2215
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Reviews (344)
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1 - 10 of 285 reviews
Reviewed 4 days ago

We took the plane tour in a plane that held about nine people and it was full, but didn’t seem crowded. As we were walking to the plane, the pilot asked who wanted the co-pilot seat and my husband took and he had a huge...More

Date of experience: August 2018
Thank pamey
Reviewed January 15, 2019

In operation since 1982, Harbour Air has been serving Vancouver and Vancouver Island for the better part of a quarter century. Originally established to meet the needs of the logging and fishing industries, the airline now provides scheduled, tour and charter services utilizing a predominantly...More

Date of experience: July 2018
Thank PookyCake
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded January 17, 2019

PookyCake, Thank you so much for writing in about your Harbour Air experiences. It sounds as though you are a seasoned traveller, while having had a chance to enjoy everything we offer here at Harbour Air before, during and after your flight. We appreciate the...More

Reviewed December 2, 2018 via mobile

Very disappointed. I showed up with my rollaboard and laptop bag, like I travel anywhere in the world with, and was told I had to pay $42 in “excess baggage” fees. This is totally exorbitant on top of an already expensive ticket price. I had...More

Date of experience: December 2018
Thank brently55
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded January 4, 2019

brently55, We appreciate you taking the time to share your experience and are very sorry to hear you did not have the great experience that so many of our passengers do. In 2013 we introduced goFAREs, and similar to traditional airlines, our four fare classes...More

Reviewed November 8, 2018

with only 4 of us on the plane, on a clear, sunny day, we did the tour over Victoria. about a 20 minute flight but beautiful. smooth takeoff and landing. pilot did not point out anything just flew the plane. would have like to have...More

Date of experience: September 2018
Thank debbief289
HarbourAirSeaplanes, Customer Care at Harbour Air Seaplanes, responded to this reviewResponded November 21, 2018

debbief289, Thank you for sharing your great experience with us! We are thrilled you had a good time on your Victoria Classic Panorama, and the weather offered your group some amazing views. We appreciate your feedback regarding the lack of commentary. Due to the high...More

Reviewed October 9, 2018 via mobile

One should take the benefit of using Harbor air Connections between Vancouver and Victoria as both cities are unique themselves. because the seaplane his the most effective and unique connection in between these two extraordinary Locations and flood level is rather low one gets a...More

Date of experience: October 2018
Thank sternenkaiser
HarbourAirSeaplanes, Customer Care Coordinator at Harbour Air Seaplanes, responded to this reviewResponded October 19, 2018

sternenkaiser, Thank you so much for writing in about your recent Harbour Air flight. This is a perfect description of the amazing sights one will experience while taking Harbour Air on their a scheduled flight, or scenic tour. We hope to welcome you aboard soon!...More

Reviewed October 7, 2018

A half hour flight around Victoria by seaplane - we got a very full 30 minutes and the scenary was awesome. Check in was easy and the flight on time Free coffee fruit and stuff at terminal A really good experience and fantastic valueMore

Date of experience: October 2018
1  Thank NRI54
HarbourAirSeaplanes, Customer Care Coordinator at Harbour Air Seaplanes, responded to this reviewResponded October 19, 2018

NRI54, Thank you so much for your review! We're so pleased to hear you enjoyed the Victoria Panorama tour, and the check-in and flight was both seamless and convenient. While waiting for a flight, the complimentary coffee and pastries are always a delicious touch. We...More

Reviewed October 5, 2018

This was so fun. Highly recommend! It was great way to get an aerial view and it was so centrally located!

Date of experience: September 2018
Thank doloress901
HarbourAirSeaplanes, Customer Care Coordinator at Harbour Air Seaplanes, responded to this reviewResponded October 19, 2018

Dolores S, Thank you so much for the 5-star review and recommendation! We are pleased to hear the convenience of our service met your needs. We look forward to welcoming you aboard again. - Harbour Air TripAdvisor Team

Reviewed October 1, 2018

In Victoria for a few days in late September and we decided to take a 20 minute float plane tour of Victoria. This was a fantastic experience that my wife and I had always wanted to try and I am sure glad we did. There...More

Date of experience: September 2018
2  Thank Gary M
HarbourAirSeaplanes, Customer Care Coordinator at Harbour Air Seaplanes, responded to this reviewResponded October 19, 2018

Gary M, Thank you for the kind review. We are so happy to hear you chose to fly with Harbour Air on our Victoria Panorama. We have the agree, this is such an unique and breathtaking experience, everyone should fly in a seaplane at least...More

Reviewed September 17, 2018 via mobile

Incredibly easy walk from any of the downtown hotels in Victoria. Polite agents and cute little airport. We were offered drink coupons for use in either Victoria or Vancouver (much easier to use in Vancouver). Our plane was a new Twin Otter with a beautiful...More

Date of experience: September 2018
1  Thank Richard H
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 20, 2018

Richard H, Thank you for sharing your kind review. We are pleased to hear you had a wonderful experience and enjoyed our new Twin Otter - what a beauty! There's something about that new plane smell that elevates the experience. Looking forward to the kind...More

Reviewed August 31, 2018

We took the sea an sky trip the Clipper into Victoria and after a 4 hour stay we took the Harbor plane back into Seattle that was very nice to have the best of both worlds a very smooth trip.

Date of experience: August 2018
1  Thank satnstan
HarbourAirSeaplanes, Guest Relations Manager at Harbour Air Seaplanes, responded to this reviewResponded September 17, 2018

satnstan, Thank you for writing in about your experience. We are pleased to hear you had smooth trip and opportunity to experience both air and sea when travelling to and from Victoria. We hope to welcome you aboard again someday! - Harbour Air TripAdvisor Team

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Questions & Answers
Ask a question
Vane_P22
June 13, 2017|
AnswerShow all 3 answers
Response from HarbourAirSeaplanes | Property representative |
Dear Vane_P22, Thank you for your question and congratulations! There won't be any problems having you fly with us. Our aircraft are safe for all stages of pregnancy. Take off and landings are very smooth on the water... More
1
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Susan C
August 30, 2016|
AnswerShow all 7 answers
Response from HarbourAirSeaplanes | Property representative |
Hi Susan C, Thank you for your question! We would love to assist you in sorting out your travel plans and arrange a pre-board to allow you extra time to board the aircraft. If you could please contact us directly at... More
1
Vote
pdiw
August 28, 2016|
AnswerShow all 7 answers
Response from HarbourAirSeaplanes | Property representative |
Hi pdiw, Thank you for your question! We have lots of tour options out of Victoria and hope we can/have found a suitable tour for you. We have Scenic Flights staring at $109 for a 20 minute flight, a 35 minute flight for... More
0
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