We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tourism Vancouver Visitor Centre

200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
+1 604-683-2000
Website
Share
Save
Review Highlights
Lots of good info as you would expect in a major tourist city

Really, if your tourist centre in the major tourist centre of the province is wanting, give your... read more

Reviewed yesterday
s c
,
Vancouver, Canada
Great Resource

A must stop in for visitors coming to Vancouver. Staff are very helpful to assist with things to... read more

Reviewed 1 week ago
E8184SGkellyc
,
Vancouver, Canada
Read all 211 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Overview
More
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible3%
Travelers talk about
“canada place” (13 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
CONTACT
Website
+1 604-683-2000
Top Selling Tours & Activities in and around Vancouver
$63 per adult
More Info
$164 per adult
More Info
$114 per adult
More Info
$82 per adult
More Info
Write a ReviewReviews (211)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"visitor's center"
in 4 reviews
"canada place"
in 13 reviews
"free brochures"
in 2 reviews
"epic tours"
in 2 reviews
"helpful volunteers"
in 2 reviews
"questions answered"
in 2 reviews
"buy tickets"
in 4 reviews
"burrard st"
in 2 reviews
"cruise terminal"
in 3 reviews
"grouse mountain"
in 2 reviews
"granville island"
in 2 reviews
"information"
in 46 reviews
"attractions"
in 16 reviews
"leaflet"
in 7 reviews
"wealth"
in 2 reviews
"interests"
in 3 reviews
"tourists"
in 8 reviews
Filter

1 - 10 of 168 reviews

Reviewed yesterday

Really, if your tourist centre in the major tourist centre of the province is wanting, give your head a shake. Lots of shiny brochures and maps. Very helpful multilingual staff

Thank s c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

A must stop in for visitors coming to Vancouver. Staff are very helpful to assist with things to see and do while in Vancouver.

Thank E8184SGkellyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 6 days ago

Hello E8184SGkellyc, Thank you for your kind review. We are happy that you were able to recieve all the informatin you were looking for. Please visit us again soon. Best wishes, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Allison set us up right in Vancouver! Talked to her for about an hour and she gave us all the tips to have an amazing trip. They do sell some tickets there. The "free" bus the Grouse mountain was sort of a pain with waiting...More

Thank triplover555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 6 days ago

Hello triplover555, Thank you for your kind review. We will certainly let Allison know what a wonderful job she is doing here at the Visitor Centre. Please come back to visit us again on your next trip to Vancouver. Happy travels! SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago

The visitor center was a cut above most. It was busy and noisy but friendly and professional. We received more information than we needed. If not sure where or what you want to do, go there. They are very helpful.

Thank Lenjoyce1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 1 week ago

Hello Lenjoyce1, Thank you for your kind review. We are so pleased that you were able to receive all of the information (and more!) that you needed. Please come visit us again on your next trip to Vancouver. Best wishes, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Good service, nice people, a lot of information. You can get tickets for Kapilano and other places to visit.

Thank ralipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 1 week ago

Hello Ralipe, Thank you for your kind review. We hope that you come back to visit us soon. Best, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Great information resource and friendly helpful staff. Convenient and easy to find location. Returned a couple of times

Thank Qldtravellers91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 weeks ago

Hello Qldtravellers91, Thank you for your kind review. Please visit us again on your next trip to Vancouver! Happy travels, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Friendly, competent staff with good advice and all things you need like maps, schedules.So don‘t hesitate to go there and get your visit planned

Thank Christiane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 weeks ago

Hello Christiane P, Thank you for your kind review. We are so happy that we were able to assist you accordingly. Please stop by again on your next visit to Vancouver! Best, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Went here to get some maps for our Road Trip and the staff (Hillary) couldn't be more helpful. We got every map and idea that I needed and we had a great trip.

Thank JazzbabyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 weeks ago

Thank you JazzbabyAustralia, We are pleased that you were able to get the information you needed at our Visitor Centre. Please visit us again on your next trip to Vancouver! Best, SL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

A very helpful and informative booth in the cruise terminal, people there provide lots of travel info and necessary help for those who just off or going onboard the cruise.

Thank MINGHSINH2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear Ming, Thank you for your kind review. We are glad that you found our services useful! We hope to see you again in our beautiful city! Sincerely, Yuliya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We went to ask for information and nobody there spoke Spanish. They worried about locating ANDRE who went to the Centre and explained everything necessary to know Vancouver in Spanish. many thanks ANDRE !! "muito obrigado" very professional staffMore

Thank Javier R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 3 weeks ago

Dear Javier, Thank you for your kind review. We try our best to have a multilingual staff/volunteers in the Visitor Centre, so we can help guests from all over the world. We are glad that Andre was there for you! All the best and we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Nearby HotelsSee all 92 hotels in Vancouver
Fairmont Pacific Rim
3,357 reviews
.06 miles away
Pan Pacific Vancouver
4,141 reviews
.08 miles away
Fairmont Waterfront
3,652 reviews
.09 miles away
Auberge Vancouver Hotel
614 reviews
.10 miles away
Nearby Restaurants
Bella Gelateria & Gelato
803 reviews
.05 miles away
The Lobby Lounge
205 reviews
.07 miles away
Botanist
129 reviews
.04 miles away
Hapa Izakaya Coal Harbour
162 reviews
.05 miles away
Nearby Attractions
BC Ferries
1,263 reviews
.03 miles away
Marine Building
349 reviews
.08 miles away
Vancouver Convention Centre
648 reviews
.03 miles away
Ask a question
Questions & Answers
loriwoodsansohn
June 19, 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
JerryO'R
March 28, 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
August 26, 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes
Membership_Slide_Up_Placement_on_Attraction_Review
Get 10% off your next tour or activity booking.
Valid for new TripAdvisor sign-ups only.
Join TripAdvisor