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Tourism Vancouver Visitor Centre

Certificate of Excellence
Neighborhood:
Downtown
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Address: 200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Phone Number: +1 604-683-2000
Website
Today
9:00 am - 5:00 pm
Open now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Recommended length of visit: <1 hour
Description:

The Visitor Centre is your one stop shop. Our professional, multilingual,...

The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond.

We are open year-round, with the exception of December 24th, 25th, 26th, and January 1st.

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TripAdvisor Reviewer Highlights

Read all 73 reviews
Visitor rating
  • 37
    Excellent
  • 13
    Very good
  • 6
    Average
  • 2
    Poor
  • 2
    Terrible
Lots of Info; Great Staff

This well-run visitor center offers myriad free brochures, maps, bus schedules, discounts on some attractions and sightseeing tours, complimentary Internet access, information on... read more

5 of 5 bubblesReviewed 3 weeks ago
Rumples
,
Tucson, Arizona
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73 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Tucson, Arizona
Level Contributor
1,557 reviews
799 attraction reviews
common_n_attraction_reviews_1bd8 1,815 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This well-run visitor center offers myriad free brochures, maps, bus schedules, discounts on some attractions and sightseeing tours, complimentary Internet access, information on lodging and the list goes on. Knowledgeable staff stands ready to answer questions and will seek visitors out during quiet periods. For example, we arrived at 4 on a Saturday afternoon in November when only two other... More 

Helpful?
Thank Rumples
Adelaide, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 22, 2016

My first visit to Vancouver (husband had been before about 20 years ago) and so we decided to get some information on what to do on our 4 days in this beautiful city. We had researched a few things but the staff member (Andre) who we spoke suggested some alternative activities which were fantastic. He gave us maps, time tables... More 

Helpful?
Thank 737Maxine
London, United Kingdom
Level Contributor
311 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed September 20, 2016

Just got off the boat .Had been to Vancouver before but needed some information .What a find .So helpful.Maps ,timetables,offers.Really valuable info on tickets for the bus and train .Thanks so much you really made our flying visit memorable .

Helpful?
Thank thepipefishfans
Munster, Germany
Level Contributor
108 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed September 2, 2016

We had a few questions which were answered completely and very friendly. We got maps and different leaflets and had a short rest at the seats. We will probably come back and have a look at the tickets for tonights box office in the visitor information!

Helpful?
Thank Manuela K
New Westminster, Canada
Level Contributor
120 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 26, 2016

If you are like me, you are probably saying "I've lived here for years, what can they tell me I don't already know?". Short answer - lots. Just because we live here doesn't mean we are keeping up with all the changes in this rapidly growing city. Also, interesting to find out about all the FREE stuff available. In addition,... More 

Helpful?
Thank Chris D
Vancouver, Canada
Level Contributor
39 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 24, 2016

Great location and very friendly staff. Be sure to ask staff about current events, attractions and walking maps. They will certainly have plenty of tips

Helpful?
Thank 20thanniversary2014
Stevenage, United Kingdom
Level Contributor
367 reviews
208 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed August 24, 2016

Well located close to the harbour and Canada Wharf with attentive, friendly staff quick and keen to provide tourist information to make the most of your visit to Vancouver. Our stop in here came in very useful to plan our week in the city and to make the most of the time available.

Helpful?
Thank Escape-overseas
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 17, 2016 via mobile

Staff were very knowledgable and helpful! I recommend this as your first pit stop the minute you step into Vancouver. Regret not coming in earlier!

Helpful?
Thank Gwendolyn W
Bath, United Kingdom
Level Contributor
260 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed August 14, 2016

Very helpful, excellent advice on places and things to do and the best value ways to do them. We bought a bunch of the Compass public transport day passes here because you can select which day you use them, not limited to the day of purchase.

Helpful?
Thank BarrieLV
Waupaca, Wisconsin
Level Contributor
92 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed August 10, 2016

Our party of six wanted some options for an evening harbor tour, so we stopped by the visitor centre before going to dinner. It's centrally located and filled with brochures. There were two people behind the counter when we arrived, with about eight visitors in line. It looked like there was room for several more staff members as the visitor... More 

Helpful?
Thank bgonner

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Tourism Vancouver Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Downtown

Neighborhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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