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Tourism Vancouver Visitor Centre

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Stop here before you do anything

This centre is a huge help in planning your visit. There are often discount coupons for... read more

Reviewed December 11, 2018
15ann250
,
Vancouver, Canada
Very Helpful

Loads of maps and ideas for things to do while you are staying in Vancouver! Lovely staff to, they... read more

Reviewed December 5, 2018
Mitselakis
,
Hersonissos, Greece
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Traveler Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor1%
  • Terrible2%
Travelers talk about
“canada place”(17 reviews)
“ask questions”(3 reviews)
About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
Website
+1 604-683-2000
Call
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1 - 10 of 215 reviews
Reviewed December 11, 2018

This centre is a huge help in planning your visit. There are often discount coupons for attractions. I live in Vancouver and was a volunteer in the centre. It is a very helpful srvice.

Date of experience: October 2018
Thank 15ann250
Reviewed December 5, 2018

Loads of maps and ideas for things to do while you are staying in Vancouver! Lovely staff to, they almost predict what you are going to ask them! A very nice pamphlet on visiting Vancouver Island without using the proverbial and often over-priced ''escorted'' tour.

Date of experience: September 2018
Thank Mitselakis
Vancouver_Centre, Visitor Experience Specialist at Tourism Vancouver Visitor Centre, responded to this reviewResponded December 7, 2018

Thank you so much, we are glad you had a nice experience in our Visitor Centre. Looking forward to your next visit. Best wishes, Clementina

Reviewed November 20, 2018

While visiting Vancouver, we stopped in for some tourism advice. We had several questions, and the attendant helping us out went above and beyond in answering our questions, providing printed material and pamphlets, and going online to find out additional specific answers. Beautiful facility right...More

Date of experience: November 2018
Thank J0hnJ0an
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded November 21, 2018

Hello J0hnJ0an, Thank you for your kind review. We are pleased to hear that you were able to receive all of the information you needed whilst in our Visitor Centre. Please visit us again on your next trip to Vancouver. Best wishes, Sofia

Reviewed November 12, 2018

Awesome place to visit if you are visiting vancouver or are a local! Tons of great literature, discounts and info on things happening in the city

Date of experience: September 2018
Thank 724kieran
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded November 13, 2018

Dear Kieran D, Thank you for your kind review!! We are glad to hear you have found our services useful. Sincerely, Yuliya

Reviewed November 11, 2018

The tourist center provides maps and booklets with discount coupon for visitors of all ages. The staff are courteous, patient, and provide excellent customer service skills.

Date of experience: June 2018
Thank U5860CPgeorgeh
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded November 13, 2018

Dear U5860CPgeorgeh Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed November 2, 2018

We were looking at Grouse Mt for the day. Directions were a bit vague as there was no longer a shuttle that we had taken 2 yrs prior. Maybe it was just the dayMore

Date of experience: October 2018
Thank finakee
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded November 4, 2018

Dear finakee, Thank you for your kind review. The shuttle to Grouse Mountain is available during the summer season and usually stops running after Thanksgiving weekend. However, you can easily get to the bottom of Grouse Mountain by public transport taking Seabus from Waterfront Station...More

Reviewed October 28, 2018

good place to get all the info, they really help you out related to the activities should take. helps me.

Date of experience: October 2018
Thank ruchi_smile
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded October 30, 2018

Dear ruchi_smile, Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed October 28, 2018

I popped in here as it was just down the road from my hotel. There were the usual selections of brochures and attraction pamphlets, as well as some handy free maps. It's nothing fancy, but handy if you're looking for things to do on a...More

Date of experience: October 2018
Thank Retron
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded October 30, 2018

Hi Retron, Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed October 26, 2018

Got good information from that office in a very friendly way. Helped me also a lot with getting a ticket for an event.

Date of experience: September 2018
Thank Juerg M
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded October 28, 2018

Hello Juerg M, Thank you for your kind review. We hope to see you again on your next visit to Vancouver! Best wishes, Sofia

Reviewed October 23, 2018

Helpful and full of information. Friendly approachable staff. Any question can be answered and was. Good location near waterfront.More

Date of experience: September 2018
Thank damianb239
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded October 23, 2018

Dear damianb239, Thank you for your kind review. We are pleased to hear that you were able to receive all the information you were looking for. We hope you had a wonderful visit and we are looking forward to seeing you again in Vancouver! Sincerely,...More

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Questions & Answers
Ask a question
loriwoodsansohn
June 19, 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
Coastal803189
March 28, 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
August 26, 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes