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Tourism Vancouver Visitor Centre

Opens in 12 min: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Very friendly and helpful staff

If you wnat to know anything about this area incluidng booking trips use this facility. The staff... read more

Reviewed today
kiln2016
,
Bournemouth, United Kingdom
Conveniently located across from cruise ship terminal in downtown Vancouver

I live in Vancouver so I normally wouldn’t go to the visitor center, but my teenage grandchildren... read more

Reviewed 1 week ago
Barbara H
,
vancouver
Read all 293 reviews
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Traveler Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible2%
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About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Opens in 12 min
Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
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Reviewed today

If you wnat to know anything about this area incluidng booking trips use this facility. The staff are friendly and knowledgeable and can book your tours for you.

Date of experience: June 2019
Thank kiln2016
Reviewed 1 week ago

I live in Vancouver so I normally wouldn’t go to the visitor center, but my teenage grandchildren were visiting, and I hoped to get ideas of things for us to do. They lady I spoke to couldn’t give me a lot of details when she...More

Date of experience: June 2019
Thank Barbara H
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 6 days ago

Hi Barbara! Thank you for your kind review! We are glad to know you enjoyed FlyOver Canada experience. We hope to see you again in our Visitor Centre. Yuliya

Reviewed 1 week ago

Like any other tourist center it has all the information you need. Handy location and the lovely old lady was very informative. No wifi which is unusual for a tourist center.More

Date of experience: May 2019
Thank gordonsmummy
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 1 week ago

Dear gordonsmummy! Thank you for your kind review! We are glad to hear you were able to find the information needed for your stay. We also provide our visitors with complimentary Wi-Fi in the Visitor Centre, please check with our staff or volunteers when you...More

Reviewed 2 weeks ago

We visited yesterday afternoon. Yuliya was very friendly and helpful and went the extra mile to provide us with some great information and maps concerning bicycle rental and public transport. Thanks a million.More

Date of experience: June 2019
Thank Sabsi69
Vancouver_Centre, Visitor Experience Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 1 week ago

Thank you for your kind review. Yuliya will be happy to hear that she was of great assistance to you; we are glad to have her on our team. If you need any further help, come and see us again. Enjoy your stay in our...More

Reviewed 2 weeks ago

I would have loved to browse more but there was a long line and you only have a few minutes to ask the Guest Representatives on what to do if a friend has limited time. There is a lot of brochure available but I think...More

Date of experience: May 2019
Thank chiching1007
Reviewed 3 weeks ago

The visitor centre is the perfect place to get informed advice on activities in Vancouver and surrounding areas. The centre also provides a booking service for recommended tours. When one of the tours that we booked through the centre failed to deliver on its promises...More

Date of experience: May 2019
Thank granite2014
Vancouver_Centre, Visitor Experience Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 3 weeks ago

Thank you for your kind review. We are glad we could help. Hope to welcome you back in Vancouver one day. Sunny greetings. Mary

Reviewed 3 weeks ago

A little hard to find this place- tucked away. But once there a local was great in providing information for experiencing Vancouver

Date of experience: May 2019
Thank Murray_and_Karina
Vancouver_Centre, Visitor Experience Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 3 weeks ago

Thank you for your feedback. We are sorry to hear that you had difficulties in finding our office. We are working on better signage. Hope you had a great stay in our city. Warm regards, Mary

Reviewed 4 weeks ago

We were helped by Bryon, 75 years young - lovely man and so knowledgable about the city he clearly loves! All our questions were answered and more. Anybody wanting to know anything about the city needs to visit this Centre- superb! Vancouver should consider setting...More

Date of experience: May 2019
Thank Alwaysablade
Vancouver_Centre, Coordinator Experience Vancouver at Tourism Vancouver Visitor Centre, responded to this reviewResponded 3 weeks ago

Thank you for your kind review. We are very proud for having Bryon on our team; he and all our other lovely volunteers do a great job in promoting our city and in helping all our visitors from around the world. They enhance every visitor's...More

Reviewed 4 weeks ago via mobile

We were helped by a lady called Evelyn, who was very knowledgeable and pleasant. After listening to her recommendations we went on to book a lunchtime cruise, purchased day passes for public transport and the Vancouver lookout. The cruise was great, 4 hours on tranquil...More

Date of experience: May 2019
Thank SurreyCarole
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 4 weeks ago

Hello SurreyCarole! Thank you for taking the time to write such a great review. We are very happy to hear that Evelyn was able to provide all of the information you needed to enhance your stay in Vancouver. We hope to see you again!

Reviewed 4 weeks ago

The tourism officer gave us some really helpful tips to start our few days in Vancouver, but was so enthusiastic, they didn't really appreciate our saying that we were still jet lagged and needed them to go a bit more slowly, allow us to sit...More

Date of experience: March 2019
Thank John and Freda C
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 4 weeks ago

Dear John and Freda, Thank you for taking the time to write a review about your experience at our Visitor Centre. I understand that it may be a bit overwhelming to know about all of the activities available to the visitors in Vancouver! We are...More

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Questions & Answers
Ask a question
loriwoodsansohn
June 19, 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
jeremyoreilly
March 28, 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
August 26, 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
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