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The Rocky Mountaineer
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3,247
All photos (3,247)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent79%
  • Very good10%
  • Average5%
  • Poor3%
  • Terrible3%
Travelers talk about
“gold leaf”(1,198 reviews)
“lake louise”(473 reviews)
“train trip”(327 reviews)
About
Experience the Rockies by rail! Rocky Mountaineer offers five luxury rail routes to discover the beautiful Pacific Northwest!
Suggested duration: More than 3 hours
Contact
1755 Cottrell Street, Vancouver, British Columbia V6A 4C4, Canada
Website
+1 800-665-7245
Call
Most Helpful Positive Review
Reviewed October 9, 2009

We did the 2 day Calgary to Vancouver Rocky Mountaineer train trip in September 2009. You can board at Calgary, or at Banff (which we did). You check in for the train at your hotel and are given a badge to wear - red and...More

140  Thank cheshirepen
Most Helpful Critical Review
Reviewed January 8, 2010

Be warned that the Rocky Mountaineer journey may be good for some but for us it was awful. We travelled in Gold Leaf paying over C$3k for this experience which I wish we hadn’t . If you are considering booking this journey think twice. On...More

256  Thank limey070
Reviews (5,679)
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1 - 10 of 5,596 reviews
Reviewed 2 days ago via mobile

Took the train from Jasper to Vancouver. Great service and good food. Drinks are included and they served about 4 times per day. The first day scenery not too exciting. Second day to Vancouver along the Fraser river did have some really good photo opportunities....More

Thank dtlau
Reviewed 4 days ago via mobile

Great hospitality aboard the Gold Leaf service of this train! Comfortable seating, great views, very good food and drinks - what’s more to like?More

Thank JaneBP
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 days ago

Hello JaneBP, Thank you for this review of your Rocky Mountaineer experience. I am happy to hear that you enjoyed all of the elements throughout your journey, including train comfort, stunning scenery and gourmet cuisine. It was our pleasure to explore with you this season...More

Reviewed 5 days ago

We had a fantastic trip from Vancouver to Lake Louise. The staff, food and the overall experience was first class. The scenery was breathtaking. Airline executives should travel the Rocky Mountaineer to see first hand how a paying guest should be treated. The Canadians certainly...More

1  Thank Rocketrod1
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 days ago

Hello Rocketrod1, Thank you very much for this wonderful review of your Vancouver to Lake Louise journey. Our whole team is honoured by your kind comments. We strive to create a relaxing environment for our guests so that they can sit back, relax and enjoy...More

Reviewed 6 days ago via mobile

What a fantastic experience, we upgraded to Gold Class and we were very happy with our Decision to do that. From the moment we boarded the Train, we knew we were In great hands and the level of service and facilities was outstanding. The food...More

Thank Maps755572
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 days ago

Hello Maps755572, Thank you very much for this five-star review. We are so happy to hear that you enjoyed all elements of GoldLeaf Service. We aim to create life-changing memories for our guests and it is wonderful to have done that for you this season....More

Reviewed 6 days ago

It is truly an adventure of some of the most impressive adventures in the world. There are only very few ahead. 1) Riding on a horse around the Cheops Pyramids 2) Looking into the tomb of Tutankhamun in Egypt with its immense ancient and golden...More

Thank GCHHawaii
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 3 days ago

Hello GCHHawaii, Thank you very much for this review of your GoldLeaf Service experience. We look forward to the day we can welcome you back onboard to explore a different route! Your feedback and kind comments are truly apprecaited and will be passed along for...More

Reviewed 1 week ago

thoroughly enjoyed the trip. Fantastic scenery and the train has very luxurious seats. Very comfortable Meals in the dining room were excellent. Staff very professional and hefpful.More

Thank maureen c
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello maureen c, Thank you for this five-star review of your Rocky Mountaineer experience. Our onboard team will be pleased to hear that you enjoyed their attentive service. We strive to take care of all of the travel details allowing our guests to sit back...More

Reviewed 1 week ago

My wife and I had spent some time planning our trip, as it is relatively expensive. We read through the Rocky Mountaineer Brochure, reviewed the Rocky Mountaineer website and read the reviews on Trip Advisor, before deciding to book. From our research, we realised that...More

1  Thank PlanetOz
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello PlanetOz, Thank you so much for taking the time to write this review. We are so pleased to read that you had a lovely time in GoldLeaf Service. Your comments regarding service, scenery and cuisine are greatly appreciated. I hope that you have had...More

Reviewed 1 week ago via mobile

From start to finish Rocky mountaineer looked after us 5 star food accommodation and staff I would recommend this to anyone the scenery was amazing I would have been happy to come home after our 2 days on the train I can't say enough good...More

Thank Jackie R
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello Jackie R, Thank you so much for this five-star review of your two-day Rocky Mountaineer experience. As a team, we aim to deliver a seamless experience for our guests and are thrilled to hear you describe it as such. It was our pleasure to...More

Reviewed 1 week ago

My husband and I took this trip in spring, the best time to see the places, there are still the white specs in the mountains, warm enough to just wear a light jacket, not too busy and cheaper than in the summer. The incredible sights...More

Thank 562marlenem
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello 562marlenem, Thank you very much for this review. We look forward to welcoming you back onboard in the near future to explore another route. Spring is a beautiful time to travel to this amazing region. It is truly a gift to all Canadians and...More

Reviewed 1 week ago

We took a two-day train ride from Banff to Vancouver with a night in Kamloops. If you afford it then the gold leaf service provided a 2 level carriage where you have panoramic views on the upper deck and breakfast and lunch served below. The...More

Thank DaveyBoy69
ACRockyMountaineer, Guest Experience Centre at The Rocky Mountaineer, responded to this reviewResponded 1 week ago

Hello DaveyBoy69, Thank you for this review of your two-day Rocky Mountaineer experience. Our onboard hosts strive to deliver the perfect balance of informative and attentive service, they will be thrilled by your comments. It was our pleasure to have you join us this season...More

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Questions & Answers
Ask a question
Vacation590010
November 13, 2018|
AnswerShow all 7 answers
Response from NadineToop123 | Reviewed this property |
The motor coaches were part of the package. If you book separately later I’m not sure the cost. Most people we spoke to figured out what they wanted to do each place. The Rocky Mountaineer staff are amazing. Call and they... More
0
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barbara w
October 28, 2018|
AnswerShow all 4 answers
Response from ACRockyMountaineer | Property representative |
Hello, Please contact one of our Guest Experience Representatives at 1.800.653.4105, they will be happy to help. Kind regards, Ashley
0
Votes
Ann19942004
October 22, 2018|
AnswerShow all 3 answers
Response from ACRockyMountaineer | Property representative |
Hello, Thank you for your interest in travelling onboard Rocky Mountaineer. To best answer this question please reach out to one of our Vacation Consultants at 1800-665-7245 and they would be happy to assist. Kind... More
0
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